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1
Team Building
Marlene Fuller
South University
MBA5001-Organazation Behavior & Communications
Professor: Lyle Cady
April 15, 2024
2
Team Building
The Medical University of South Carolina (MUSC) hospital mission
is to reserve and optimize human life in South Carolina and beyond, the MUSC provides an interprofessional environment for learning, discovery, and healing through (1) education of healthcare professionals and biomedical scientists, (2) research in the health sciences, and (3) provision of comprehensive health care (MUSC, n.d. b).
Since March 1, 2023, the MUSC Orangeburg, has taken over management of all TRMC hospital
operations and related outpatient clinics (MUSC, n.d.). To support their mission the MUSC would like to create a virtual team to optimize better healthcare amongst all the MUSC-
Orangeburg hospital and outpatient clinics. To achieve this better healthcare, MUSC-Orangeburg
hospital has created a 10-panel virtual team. As one of the team members, I decided to conduct some research to find strategies for optimizing the effectiveness of the virtual team before the team begins work on the project.
Purpose
The MUSC-Orangeburg 10-panel virtual team’s main goal is to establish a reliable digital healthcare system that caters to the individual needs of both patients and their families throughout our community. The team will be categorized into two teams. These two teams will meet via Zoom every Thursday at two pm for the next ninety days. Team One will be Joseph, Ijahnae, and Raheim, and Team Two will be the other members on the panel list below. Team One has a large responsibility, they will create a proposal detailing a revised reliable digital healthcare system based on Team Two gathered data from community and state-wide surveys evaluating the digital system's potential use.
Ten Panel Virtual Team Members
3
1.
MUSC-Orangeburg hospital CIO
Joseph Barnes
2.
MUSC-Orangeburg hospital CMIO
Ijahnae Felder
3.
MUSC-Orangeburg Healthcare IT Raheim Jennings
4.
MUSC Health Primary Care - St. Matthews administrator
Tashanae Harrison
5.
MUSC Orangeburg women health administrator Marlene Fuller
6.
MUSC Orangeburg Orthopaedics administrator Howard Clark
7.
MUSC Health Primary Care-village Park administrator
Daisy Deckman
8.
MUSC Health Primary Care-Carolina Avenue administrator
Mickey McMichaels
9.
MUSC Health Primary Care Saint Matthews administrator Ismal Johnson
10. MUSC Health Primary Care – Bowman administrator Minne Holman
Potential problems that virtual teams typically face.
Working remotely can be less effective because of
communication
problems. Communication problems can occur when team members live in different time zones, and have language barriers, and sometimes the lack of in-person engagement can make communication challenging (Gregory, 2010).
It is more important than ever to cultivate
trust
among virtual team members. By doing so, you can guarantee that your project remains up-to-date and on track. Remember, trust is the foundation upon which successful collaborative efforts are built (Gregory, 2010). Building trust in a virtual setting can be a bit of a challenge. Cultural differences, long distances, and simply just not knowing your teammate might cause problems.
One of the biggest barriers to efficient team communication can be having a
poor internet connection.
Poor audio quality or the inability to log on might cause miscommunications and misunderstandings, which can escalate to more serious issues.
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