In this chapter, the analysis of the current brand of St.Denis and why it will need to be refreshed and re-branded is based on the SWOT analysis and the competitor’s analysis in relation to what St Denis main characteristics are as a tourism destination. It is now possible to explain the current brand of the destination and why it needs to be re-branded.
Branding helps any existing organisation differentiate itself from its competitors. (Kotler & Armstrong, 2010) As the world is getting more and more competitive, branding remains vital. Branding can be looked at from different perspectives for instance consumer product brands, service brands, destination brands and place brands.
Branding can be defined as “A name, term, sign symbol (or any combination of these) that help identifies the maker or seller of a product.” (Kotler & Armstrong, 2010)
To focus on the destination St-Denis D’oleron, that already has an existing brand. It is important to re-fresh & re-brand, as consumer needs and wants evolve. In terms of travel behaviour, people change and pick destination being allocentric or Psychocentric travellers. A destination like St. Denis must keep this in mind: how they want their destination to be seen for tourists.
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(Coshall, 2000; Tapachai and Waryszak, 2000). A popular tourist destination like St-Denis cannot afford to ignore branding. St-Denis is in-need of rebranding because a brand can show signs of aging, needing refreshment to keep intact with modern competition. No destination brand can remain fixed and this needs to be recognized when the destination has reached a point when the brand requires refreshment. (Morgan & Prichard,
A brand is a powerful tool, especially in the hotel industry where services are intangible. Many hotels of the 21st century have made branding one of their top most priority with the realisation that hotel branding helps to set them apart from their competitors and create a firm customer base. Branding creates brand recognition, brand preference, increase customer satisfaction and most importantly, customer loyalty.
For instance, in the hospitality industry, the Hilton brand symbolises high-end properties, elevated quality of service and a unique guest experience. Brand name and brand image are essentially two factors that differentiate companies which operate in the same industry and market. Therefore, the brand name must be unique. Hotel companies like the Hilton have established strong national brands and seek to use them globally with an intention of increasing profits. Once its established as a global brand, the company has successfully created an international image that can lead to increased efficiency through branded marketing efforts and cost savings on a much larger scale. Nowadays with an increase in international travel, the competition among international hotel corporations is becoming a lot more competetive. Those tourists that travel to foreign countries tend to stay in one of the known hotel brands and their standardised quality of service. Hotel chains are motivated to maintain a high rate of global expansion as a key marketing strategy of creating brand loyalty (King,
In today’s market whether it is shopping for a vacation spot or purchasing tangible goods the consumer is one thing that never changes. Research tends to support brand equity and brand loyalty. In choosing a vacation, spot customer not only wants the facility to meet their needs they want it to exceed their expectations, none the less for the best price. Branding within the hotel industry is no different. Consumers look for key risks, perceived benefits and costs when making their purchases. Through all the ways, that tourist can book hotels and read prior reviews on where they are, going to stay the decision is, usually, made before the trip. With the case of Peaceful Rest Motor Lodge, there are
To get back to the point, it’s important to think of branding as the DNA of your organization, and consider what people will say about you when you aren’t in the room. This is why branding also trickles its way down to the small things like how you present yourself at events, how you talk to people, and how you conduct business away from the
Furthermore, very few studies have been conducted on measuring the different impacts of the WH brand on tourism. Therefore, the academics urge the need of enhancing the research in these points (king, 2011; Silvanto & Ryan, 2009; Hall and Piggin, 2002; Tisdell and Wilson 2002). In particular, Huang et al. (2012) and Yang et al. (2010) lament that most of these studies are delimited to one single site. Critically, some of the conducted studies have received a criticism based on a flaw in their methodologies (Cellini, 2011; King, 2011). To conclude, the research finds a huge gap on these subjects, and objectively aims at adding a
According to the American Marketing Association (AMA), a brand is a “name, term, sign, symbol, or design, or a combination of them intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition”. However, as Keller highlights, a brand is also “something that has actually created a certain amount of awareness, reputation, prominence, and so on in the marketplace”. Therefore, a brand is an identity created to differentiate itself from the competitors and to be remembered in consumer’s mind.
Branding is a tool to make the goods of one producer different from another producer (Keller, 2003). Carroll (2008) asserts that branding is a sign of quality, and it is helpful to increase
This paper is designed for exploring the reasons for the success of Four Seasons Hotels and Resorts in Paris (Four Seasons). Four Seasons Hotels and Resorts is Canadian based international leading operator of midsized luxury hotels. Four Seasons has enabled guests to maximize the value of their time with providing high-quality and truly personalized service. Four Seasons was able to succeed with their unique strategy of dealing with cultural differences, unique corporate culture, and strategy of human
As discussed in the above section, Seattle maintains a distinguishable reputation for its past corporate accomplishments such as Starbucks and Microsoft, but this ever-growing urban center doesn’t allow itself to be constricted to one category. This city not only capitalizes on its wide variety of options of activities for tourists and residents within the city but encompasses the lush, green space that Seattle is surrounded by; setting this Washington city apart from the rest. Seattle is maximizing on the potential tourist demographics by offering experiences for visitors with a wide variety of interests; while other cities strive to embody one image, Seattle aspires to escape the confinement of a single brand. The destination marketing
In society today, everything has a name for it. If the product doesn’t have a well-known name, it goes by name that a well-known product that is similar goes by. Branding has made its impact on society and it’s never going to go away. In this situation, all we can do from here is analyze more and more until we fully understand its presence in society and its effects. Branding has its biggest effects on consumerism, which makes us question consumerisms power in society. Has our society become one big, replicated consumer or can a consumer or even a person still be unique and individual? Branding creates competition amongst companies throughout the world and creates a competition for the consumers. Not only, it also creates issues, creates
Recognition of dynamism within the tourism environment at the time of its inception, constant change
A key to enhancing the equity of a brand is the selection of an appropriate branding strategy. Laforet and Saunders (1999) define branding strategy as the way companies mix and match their corporate, house, family and individual brand types for their products or services. This mix and match of brand types generates a variety of options for the companies from which they can select a suitable branding strategy for a product/ service. Furthermore, McDonald et al. (2001) assert that an appropriate branding strategy is crucial as it would reinforce the desired positioning and hence influence purchase behaviour. Unfortunately, even the best brand managers have struggled to choose the most appropriate branding strategy, in part, due to a lack of academic clarity and
Other journals on destination branding have also related to the theory of self-congruity. Similar to the branding of a product, destination branding is also seen to have both functional and symbolic congruity. They are also included as important elements that contribute towards the traveller’s congruity towards a destination (Sergy & Su, 2000, p.341).
McCarthy, Perreault and Quester define branding as "the use of a name, symbol, design or combination of the three to identify a product" and more particularly a brand name as "a word, letter, or group of words or letters used to identify a product" (Basic Marketing, a managerial approach; 1997).
Most people might not even think of Las Vegas as a “product”, or even they think of it as a brand. Places are included in the concept of product. Places could be cities, states, regions, or entire nations. Place marketing involves marketing strategies which contribute to create, maintain and change attitudes and behavior towards particular places. Behind the scenes, the image of Las Vegas is created and maintained by LVCVA, Las Vegas Convention and Visitors Authority. LVCVA is a private-public agency with the mission statement of “To attract visitors by promoting Las Vegas as the world’s most desirable destination for leisure and business travel.”