Challenges in the Implementation of New It Systems

This article makes up Chapter 1 of the free, open access book titled, Information Systems: A Manager's Guide to Harnessing Technology, by John Gallaugher. Please ensure that you read the entire Chapter 1 of the book consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess, Gather Data; and Part 3 Moving Forward).

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

Concentrating IT system toward the begin of the new business procedures will be vital to ensure IT and business are cooperating with shared objectives that convey the most esteem. The steps described below are to be completed within each department

Another factor to ensure success is to train the IT personnel on the system’s applications and processes. How well the IT personnel understand the systems is extremely relevant to the success of system implementation. The involvement of IT personnel, who have knowledge regarding the application requirements, increases the ability of the team to correctly and quickly specify the requirements. Experienced IT personnel on a team help ensure others understand terminology and have more of an understanding of the stakeholders needs (Havelka and Lee, April 25, 2002).

Diana-Aderina, M., & Nela, Ş. (2010). THE IMPORTANCE OF THE IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEMS IN THE RESTRUCTURING AND EUROPEAN INTEGRATION PROCESS OF ORGANIZATIONS. Annals Of The University Of Oradea, Economic Science Series, 19(2), 1202-1207

The primary errand in comprehension an approach to construct a system is procedure what a system is and seeing anyway it's utilized to encourage a business meet its destinations. A system could be a joined grouping of gadgets and completion frameworks, similar to PCs and servers, which will correspond with each other. Systems convey data in numerous mixed bags of situations, together with homes, minor organizations, and tremendous endeavours.

This way the IT department can understand what the higher level and lower level employees need for system stability and a better graphical interface. Another plan of action would include the method of Systems Development Life Cycle or SDLC. The phases of this method are planning, analysis, system design, implementation and operation. First we must plan on what exactly we are trying to accomplish. We know we need to upgrade the Riordan Manufacturing system. Next we must analyze the system and look for problematic errors. A project proposal can be essential to launching a system analysis (Farah, 2013). These are things to keep in mind: understand the business situation or problem, understand the significance to the problem in the organization, think of alternate solutions, the use of computer information systems for solutions, find people interested in the solving the problem (Farah, 2013). This plan is used to decrease redundancies, errors, and increase security. Finding all the weak spots in the company will help in the improvement of integrating an updated efficiently functioning system. Feasibility is important to account for when upgrading the system. Integrating a CRM will help to work with customers and understand their needs and wants to benefit the company and the relationship with their customers. Designing the system will involve knowing what kind of software is needed to store and

An IT implementation process can be long and tedious, or short and simple, depending on the size and needs of an organization. While implementing this process it is important to understand the roles and responsibilities of each step. Sometimes when the process is not thought out correctly, IT failures happen. IT failures are common reasons that systems do not work, or have many flaws.

The major goal is to integrate Information Systems/Information Technology with the corporate strategy to use information for better governance and management. This has improved with the connectivity and networking and also the shrinking cost- performance ratios in technology. IT governance thus is a result of the complete merger of computer and communications technologies, like data processing and high advancement in networks, and integrated systems. (Bloomfield; et al, 2000) To this extent the software of the stand alone systems have to be converted to a single functional system for all requirements and the system involves the creation of a network with the following functionality:

Generally, the acquisition of a new information technology (IT) system begins with the process of surveying all of the component parts of the organization to determine what specific functions are required and expected of the new system (Halbert & Ingulli, 2009). That process distinguishes between functions that are absolute necessities and those that may be desirable and beneficial or convenient but that are not necessarily absolute requirements. More particularly, the IT acquisition team would endeavor to understand enough about each organizational component or business unit to provide guidance and to participate in a determination of what specific system features and capabilities are justified in connection with their perceived value to the users in relation to their cost and to any other considerations

After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows.

You will not be able to design new systems successfully without understanding the culture, politics, and structure of the organization. Culture is the fundamental set of assumptions, values and ways of doing things, that is accepted by most at the company. Parts of an org's culture can be found embedded in their information systems. If this changes and has a negative effect on the overall culture, much resistance will be found. For example, my employer currently doesn't monitor email usage, but if they began to do it many would feel untrusted and would resist the change. Politics within an organization is the head of the conflict line. So many perspectives, conflicts and compromises are given when it comes to information systems. As people in organizations occupy different positions at various levels and with different specialties, each has a naturally varied opinion of

As the new technology and fast evolution of software, keeping information system efficiency became a challenge. On the enterprise side, the company’ operation, inventory, and logistics systems are the key to success. On the customer side, the high quality and satisfied experience from the user interface is very important. Moreover, the establish and develop a new technology is costly and different.

The planning involved in the deployment and implementation of information system are highlighted in the following points:

A Report submitted to Prof. J.M. Shah for the partial fulfillment of the requirements for the subject Information Systems for Management under NMIMS University