preview

Charlotte Beers At Ogilvy & Mather Worldwide: Organizational Change

Better Essays

Charlotte Beers at Ogilvy & Mather Worldwide: Organizational Change Charlotte Beers took over as CEO and chairman of Ogilvy and Mather Worldwide (hereafter O&M) during a period of transformation and change in the advertising industry. The after-effects of the economic shock of 1980’s, rapidly changing industry environment and increasing competition, etc. were all having an adverse impact on the company. Beers recognized the need for a fundamental change in O&M to revitalize the organization. O&M was the world’s sixth largest advertising agency. Beers wanted to fully utilize the existing competencies and assets of the company to chart a new course for the agency. She wanted to bring the company out of the status quo and regain the …show more content…

2. Leading from a different plane so as to sharpen employee involvement and maintain constructive stress levels: This approach requires the leader to establish focus, maintain a healthy level of stress and to stay the course until leaders at the lower level come forward with initiatives that address the shortcomings. Beers met executives and assigned them tasks without regard to their disciplinary background. She was also purposely vague in her suggestions. This led to a certain level of discomfort and stress among the managers. They were forced to operate outside their comfort zones and become more efficient and involved. 3. Instilling mental disciplines to alter employee’s behavior and sustain the new behavior into the future: It is essential to freeze the effects of resocialization and internalize the altered behavioral patterns among the employees in order to make these patterns enduring and sustainable. In the 3-step model for successful organizational change, Kurt Lewin argues that successful change in organizations follows 3 steps: 1. Unfreezing the existing behavioral patterns to create a need for change. 2. Movement towards a new state. 3. Refreezing the new state to make it permanent. Using this criterion and Kotter’s 8-step plan (which is an extension on Lewin’s plan), Charlotte’s was considerably successful in her

Get Access