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Cisco: It Fiasco Essay

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Individual Case Write Up - Cisco 1. What is an ERP system? What does it do? Enterprise Resource Planning systems are integrated software applications that assimilate internal and external information that is required to manage an organization efficiently and effectively. The system encompasses finance, accounting, manufacturing, sales, service, and customer relationship management and automates these activities with a unified software system. The main purpose of an ERP system is to facilitate the flow of information between all business functions within an organization. ERP systems also aim to simplify the sales process by automating the entry requirements and making it easier for different business functions to access the …show more content…

In addition, a project of this magnitude also requires a significant amount of time and resources by every department within the organization, thus managers would be weary to take the lead on a project like this because it would impede on the resources they have for their other responsibilities and job functions. 3. What would you change in the Cisco organization to enable enterprise-wide IT systems (as opposed to the situation pointed out in question 2 above)? In order to enable enterprise wide IT systems it is crucial to create a culture that fosters innovation and rewards recommendations for continuous improvement on business processes. Focusing on long-term growth objectives and encouraging managers to become active in participating in improvement projects will increase their buy in and alleviate any stress of the negative consequences that most associate with projects of this stature. Initiating monthly progress meetings to determine how the companies’ processes are facilitating their growth and overall corporate strategy will help elevate any issues that need to be promptly addressed. It would also be

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