Communication In Health And Social Care Case Study

Being able to communicate with various different people is vital when working in the care industry. Communication between the service users and staff is the most obvious and important. However, communication has to take place between staff and the family of the service users. This is because having a bond with the family as well as the child allows both participants to feel more comfortable in the environment and ensures the family that their child is in a good place. It is also crucial that colleagues are able to communicate at a sufficient standard as well. The reason for this is that when working with people who need care can be very stressful at times, therefore not getting along with a colleague may cause more stress within the care setting.

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

Carl Rogers describes empathy as the ability to sense the client’s world as if it were your own. Sanders (1999)

Unit 1, Communication in Social Care Organisation Introduction: This essay will discuss communicating in health and social care, L01, L02, L03, L04. L01. How to apply relevant theories of communications in a health and social care contexts. L02. How to use communication skills in a health and social care contexts. L03.

Empathy and caring is an essential part of human health. We love because we can empathize (Szalavitz & Perry, 2010). Empathy underlies everything that makes society work; such as altruism, collaboration, love and charity. Failures to empathize are a key part of social problems, such as crime, violence, war, racism, child abuse and inequity. Although we are genetically predisposed to care for others, the development of empathy requires a lifelong process of relational interaction (Szalavitz & Perry, 2010). More importantly, the first relationship humans experience, the

This essay will explain the different roles of effective communication in health and social care settings. The communication between colleagues service users and also why multi agency working is important in effective communication. It will include all the communication forms which are interpersonal interactions, communication and language needs and preferences. Effective communication when having conversation with the service users even work colleagues when having an effective conversation. No one will get confused and will be able to understand the conversation by explaining it in detail. Multi agency working is really important to effective communication because multi agency working is part of multi-disciplinary team. (Stretch and Whitehouse, 2010)

The importance of empathy in any helping profession, medical or social, cannot be overstated. The workers that exemplified it in their practice did the best that they could with their limited resources.

M1 Assess the roles of effective communication and interpersonal interactions in health and social care with reference to theories of communication

Problems with verbal communication in the healthcare setting emerge from the fact that nurses and others in the healthcare setting receive little education on how to communicate effectively with each other.

1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings

This is an analysis of a taped interview between a nurse and a patient who is taking pre-employment medicals. The information given during the interview, including her name, Pink Cloud is fictitious because of the need of confidentiality. During the interview, objective and subjective data will be collected. The areas of communication focused on in the analysis are verbal, questioning and listening skills. Analysis will be made and later suggestions and recommendations will be made on how to make improvements in the future. To achieve this, direct quotations from the will be used to make references to the three theories being analysed and will be supported by the literature.

we all may practice empathy; an emotional position in which we all are able to experience others how they practice emotional state. It includes feelings of compassion sympathy and concern. when we feel empathy ,we center on the suffer distress. Sympathy is a passion that motivates us to help others. Sympathy and compassion is a passion that motivates us to help others for their own sake. Logically human have such empathy and it is naturally comes in them. Even day old infant cry more when they hear that an other infant is crying( Hoffman,1981 ).Empathy is an important factor in promoting help in human. Smith, keating and stotland ( 1989) planned empathic joy

Most definitions of empathy are based on the same core idea - empathy is the ability to understand and identify someone else’s thoughts and feelings, as if they were one’s own (wordreference online dictionary, 2016). Although it’s been said “there are probably nearly as many definitions of empathy as people working on the topic.” (de Vignemont & Singer, 2006, p.435) suggesting that there is no singular way to even define empathy, let alone explain its impact on our behaviour. Due to the sheer depth and complexity of empathy it’s understandable that each discipline within psychology presents it’s own explanation for why we experience it, and how it can affect our interaction with the world around us. Psychologists have been exploring empathy for decades, in hope of gaining a complete grasp of what it means and how it can vary between each person, therefore its important we look at different psychological perspectives to try to understand it’s many dimensions.

Empathy, in the context of social intelligence, goes beyond its plain definition. It entails having the ability to