Competiveness and Performance Effectiveness for Health Care IT System
ShaVette Howard
Instructor Name: Ilisher (Lisa) Ford
Health Information Systems
November 29, 2014
Competiveness and Performance Effectiveness for Health Care IT Systems
Introduction
With the rapid growth in technology, many healthcare organizations have embraced the use of healthcare information technologies. As such, the information technology department has various staffs that perform fundamental roles in the information technology-related activities. It ranges from activities of customizing a software to implementing and maintaining a network to ensure effective system backups. In addition, these healthcare information technologies bring about other
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Other healthcare organizations have integrated the design of healthcare technologies within the organization. For such organizations, the CIO takes part in the analysis and assessments of the proposed healthcare information technology (HIT) applications. The CIO further manages the development, design and implementation of the HITs. In addition, healthcare organizations are rapidly acquiring HITs. Therefore, there is an increasing need to train the healthcare staff to ensure they can use the systems. The CIO, therefore, plans and supervises the development of training methods for the management and technical staff on the use and possible maintenance of the HITs (Tan, Payton, & Tan, 2010).
Chief Technology Officer In most of the healthcare organizations, there is a position for the chief technology officer (CTO). The CTO leads the information technology architecture, including the strategies in health care organizations. Importantly, the CIO has a higher rank than the CTO. As such, when there are any IT-related initiatives and recommendations, the CTO reports them directly to the Senior Vice President and the Chief Information Officer. Because healthcare organizations are rapidly acquiring and implementing HITs in their organizations, the need to make clear the vision of the organization, in that context, is imperative. Therefore, the CTO comes in, develops and articulate the technology vision of
The healthcare industry consists of many strengths and weaknesses during the improvement of patient safety, efficient operations, reduction of medical errors, and ensuring that they provide timely access to all patient information. This will have to still comply with all legal guidelines as they control costs and protect patient privacy. The adoption of advanced information technology is a popular strategy being used in the healthcare industry because it allows their weaknesses to be progressively diminished as they gain and use the opportunities necessary as an analytical tool. This would allow their capabilities to be further developed with the new technologies and processes used as they unify the adoption of IT standards. In order to stay competitive within the healthcare industry, then there must be specific actions and measures that must be taken to ensure a positive outcome. This includes external opportunities to increase the capability of the IT infrastructure in a national environment as the growth of industry standards are met in order to decrease the pressured threats of legal compliance through patient trust and the high cost of IT. The growing recognition of strategic leadership often leads to both improved financial stability and contact accessibility of the system. Some challenges that may occur within the healthcare system may cause issues in a hospital setting because of the centralized society of an organization. This is because of the different visions and
Healthcare and health information technology (health IT) are undergoing transformative change at an unprecedented pace. Strategic planning has become a major discussion point among CIOs, CTOs, CMIOs, and IT Directors. Whether it is implementing enterprise-wide electronic health record (EHR) systems, working toward compliance with the “meaningful use” EHR Incentive Program, enabling patients’ involvement through PHRs, transitioning to ICD-10, establishing insurance exchanges, becoming an accountable care organization, or even deploying a medical home, healthcare executives are confronted with a confluence of high-priority initiatives.
Healthcare information technology forms a pivotal part of today 's healthcare system. Improved quality of healthcare, patient safety, drastic reduction in medical errors and enhancement of care delivery is possible because of the induction of these solutions in the healthcare delivery environment. Today, healthcare IT solutions are enabling processes like planning, decision-making related to organizational development, strategic planning to drive growth, recruitment of competent personnel, managing employee benefits, payroll, intra-department communication, etc.
Containing ninety participants, 36% of the respondents were hospital CIOs and I.T. executives, 19% from integrated delivery systems headquarters, 19% from group practices, and 27% from other facilities. Survey results pertained to patient health records, electronic health record (EHR) certification, and other IT issues in healthcare. According to the survey, “81% of respondents said their I.T. budgets will grow, with the most common prediction being growth of 5% to 10%. Implementing electronic health records was the No. 1 software investment priority for the coming year for hospitals, integrated delivery systems and group practices alike.” (CIOs Predict Future Trends, n.d) Interestingly, despite the economy at the time showing signs of a recession, “the vast majority of health care organizations expect their information technology budgets to grow during the next fiscal year, and this growth is driven primarily by a need to improve access to information for clinicians, the survey shows.” (CIOs Predict Future Trends, n.d) This improved access to information can be applied to patients as well, as the push towards cloud storage and record/test results access alleviates the need to wait, call, and require record searches from the physician’s staff. On the subject of streamlining access to the implementation to patient EHRs, 19% of
Palvia, P., Love, K., Nemati,H., Jacks, T. (2012). Information Technology Issues in Healthcare: Hospital CEO and CIO Perspectives. Commuications of the Association for Information Systems, 30(1), 291-312. Retrieved from:
The health IT system is essential to transform the delivery of health care. Innovation within the IT system includes efficient data use through warehouses as they expand health information, which allows for big improvements in the technological use. These improvements would ensure that data user safety will allow the smooth exchange of information transfer electronically between different health care providers. In this case, most hospital employees and health care organizations understand how the health information technology (IT) is important for the HCO’s functions. The passing of “the Health Information Technology for Economic and Clinical Health (HITECH) Act as part of the American Recovery and Reinvestment Act (ARRA) legislation in 2009, with its specific attention to advancing EHRs, federal dollars are dedicated to expanding EHR use in physician offices and more” (Abdelhak pg. 180). This shows that a federal government has an ability to change in the healthcare industry, so the government should incorporate science and technology development. The private sector and government funding resources will also have a significant impact to play a great role in the exploration of new software operations in terms of advancing the technological environment. Advancing this area of the organization encourages health Information
Technology has had a role in healthcare for some time, but only recently has it matured to a point where it can support operational, business and clinical functions of healthcare organizations. In the past, many hospitals used technology for specialized departments and unique roles, but the concept of a complete electronic health record system did not exist until the early 2000’s. The American Hospital Association (AHA) Information Technology (IT) Supplement to the AHA Annual Survey stated that in 2008 only 9.4% of hospitals had a basic electronic health record (EHR) system (HealthIT EHR, 2014). They defined a basic EHR as having electronic clinical information that includes results and the ability to enter and view clinical notes. Without the ability for healthcare organizations to capture clinical information electronically, an online patient engagement solution cannot
In observation, (Fahnestock, McComb, & Deshmukh, 2013) stated "Information technologies are transforming the way healthcare is delivered. Innovations such as computer-based patient records, hospital information systems, computer-based decision support tools, community health information networks and new ways of distributing health information.” (p.3.2). In the sector of delivering healthcare using technology, has made it easier for healthcare professionals to access medical records, digitization of prescriptions and view test results. With the use of high-performance devices being used in the hospital, helps to make the jobs of healthcare professionals a little easier. As well as relieve anxiety from anxious patients that may be awaiting lab results to come back. Therefore, IT devices and services has been and continues to be a tremendous help and game changer for the healthcare system. However, there is still a lot of work to be done to help shape and reform the healthcare
The major change from traditional systems to electronic record systems in the healthcare field within the last couple decades has made a huge impact. Patient records, risk management, planning, staff, and more in the organization are affected by the IT staff. “The penetration of Internet access, mobile technologies and social networks collectively offer a future in which it is possible to deliver highly personalized care without necessarily having to do it in person, or even with a doctor.”(Healthcare IT News, n.d.) Many hospitals use paper records for patients long after electronic record technology was available. According to forbes.com in an article published two years ago, less than 2 percent of all healthcare organizations within the United States had and properly deployed information systems.
Health information management involves the practice of maintaining and taking care of health records in hospitals, health insurance companies and other health institutions, by the use of electronic means (McWay 176). Storage of medical information is carried out by health information management and HIT professionals using information systems that suit the needs of these institutions. This paper answers four major questions concerning health information systems.
Health Care Information Management is something that is becoming extremely popular. Health Care Information Management Systems are computer systems that keep patient files, protect the security of the patient’s information, and keep everything more organized than what can be accomplished by individual people. Employment in this field is expected to grow faster than it has been. Jobs for this field include: Director HIM, Supervisor HIM Data Analyst, Auditor, Private Officer,
Health information technology is a crucial tool for healthcare organizations to care for patients to the best ability. When integrating health information technology, a manager first must be familiar with and know to navigate the technology him or herself. By being competent enough to work the technology, the manager will then be able to successfully teach the staff and explain how the technology will aid them and the organization as a whole. Also, before and during the integration process, it would be beneficial for the organization to have a benchmark before the integration process. For example, if my organization were implementing a cost accounting system, to model the profit (or loss) of key services, it would be helpful to have a benchmark
Successful implementation of a health IT system is a large and complex process. Healthcare leaders are charged with evaluating the systems in conjunction with the organizations goals, its stakeholders, and potential future changes. Leaders at the C-Suite level, with input from key stakeholders will help to ensure gaps and parities are assessed and planned for. The key to successful planning and implementation is addressing concerns like risk, security, ease of operation, overall costs, the robustness of the system, and the potential ROI connected to implementation.
The variation in information needs across any healthcare provider organization forces healthcare information technologies (HIT) platforms, systems, processes and procedures to align its design to support the unique information needs of each department and role. The greater this alignment of HIT systems and technologies to specific administrator, doctor, nurse and lab technician roles, the higher the level of overall systems performance and results attained (Agrawal, Grandison, Johnson, Kiernan, 2007). Just as an enterprise has strategic information needs that help to define the future direction of the business, healthcare provider organizations also have a comparable set of strategic information needs. The administrative roles in healthcare providers need to have a consolidated view of the organization from a cost, quality management, service level, patient recovery rate, patient satisfaction and profitability standpoint as well (Middleton, 2005). All of these factors are often gathered together in a dashboard that administrators often rely on to manage the core areas of their healthcare business (Leung, 2012). Administrator's information needs are also longer term in nature and more oriented towards the development of strategic initiatives that will last several years, requiring
The successful implementation and subsequent meaningful use of information technology solutions within a health care organization is a challenging and iterative process. The organization must engage in careful and ongoing strategic and tactical planning to ensure that the implemented technology will ultimately be effective and beneficial for its practitioners, staff, and patients.