The Container Store began as a small retail store specializing in organizational tools. Kip Tindell, co-founder and CEO, quickly begin to see growth as news of the store and their unique products spread throughout the community (Ferrell, Hirt, & Ferrell, 2009). The store could not have seen the amount of growth it did within a short period of time without the dedication of its employees. The Container Store realized that the value of employees and their unique needs had to be nurtured in order to forge a relationship with them. Taking this route the company implemented several hygiene factors that contributed to the well being of their employees. Hygiene factors are any factors that are related to the workplace setting and not the actual work being performed. When these factors are not properly …show more content…
Employees are paid rates that are 50 percent higher than many of their counterparts therefore addressing the issue of salary by paying higher wages. Additionally an employee only needs to work part-time to be eligible for health benefits. There is a high level of job security available to employees as the turnover rates stands at a low 10 percent. In fact, the company remained loyal to employees and declined to issue layoffs during the recession. Company policy at the retail store dictates that employees undergo 263 hours of training during their first year of employment. This training is considered extensive but prepares employees for their job as the industry norm is only 10 hours of training by comparison. Finally, The Container Store address work conditions by creating lines of communication with their employees. Employees are encouraged to speak with managers about work related issues. This open communication has lead to the store being designated at one of the top 100 place to work by Fortune magazine for more than 10
Trader Joe’s has great workforce management practices and its employees enjoy what they do. They have cheerful attitudes and are more than willing to assist customers with anything in the store. Trader Joe’s employees are engaged in conversation with the customers that shop in the store and make the customers aware of any new or exciting products from them to try. The positive behavior of these employees is due to the compensation and benefits each employee receives, which is far more competitive than other grocery food stores. Trader Joe’s has also created an environment where employees feel valued and know their opinions matter to the growth of the
This is achieved by applying ‘hygiene factors’ and ‘motivators’ (Herzberg, 1978). Hygiene factors such as remuneration must be present if employees are to perform at all, but these factors alone do not generate high levels of commitment and enthusiasm; motivators such as career development may however turn satisfactory performers into good or excellent performers.
Parts Emporium, Inc. is a wholesale distributor of automobile parts formed by two disenchanted auto mechanics, Dan Block and Ed Spriggs. Originally located in Block’s garage, the firm showed slow but steady growth for 7 years before it relocated to an old, abandoned meat-packing warehouse on Chicago’s South Side. With increased space for inventory storage, the company was able to begin offering an expanded line of auto parts. Fifteen years later, Parts Emporium was the largest independent distributor of auto parts in the north central region.
Employees are Publix’s major collaborator. Publix is widely known as having employees for over ten years at a time, with people graduating from college and coming back for jobs. Publix has invested highly in world-class training programs, and as a result, associates understand that they are not
We all know that a company that can build trust and bring about a rewarding atmosphere of personal appreciation and contribution will develop workplace norms and behaviors that bring outstanding performance from its personnel. Of the companies on our list the ones chose to research were CHG Healthcare, Wegmans Food Markets and Google. All three of these organizations caught my attention for number reasons, but what got my attention the most and really made me choose them was how they value their employee’s and strive to satisfy their needs. Most of us strive provide the best way of life possible for our families. When searching for employment people
Based the Hertzberg’s Hygiene and Motivating theory, the author of this article collects data showing that the incomplete motivators may be the reasons why the workers and employees are not satisfied at work and decide to leave and emigrate. Data also show that opinions concerning hygiene and motivating factors are very different amongst the employees with different age, educational level and work position. In general, Almonaitiene’s research matches Hertzberg’s dual factor theory. In order to retain employees, employers need to find out what are the hygiene and motivating factors for different employees. This research helps my essay in small business motivation issues and provide suggestions on motivating factors in small businesses.
After conducting a thorough analysis of the future labor demands for the retail industry, and studying environmental factors affecting those demands, I have combined historical statistical data, the mission of the company, and EEO requirements to obtain a recommendation for future hiring strategies for Tanglewood. I have attached the results of my study, which will provide your company with detailed statistics and suggestions to meet your hiring goals, while still maintaining the company’s original culture. Please contact me with any questions regarding the information provided in this report or any of your
Most stores have been in existence for 10 or more years, and were indirectly managed by either Emerson or Wood when they were first established. Because of this stability, the estimate for the coming year‟s labor requirements is identical to the current year. So, for example, they currently have 1,200 individuals working as shift leader, and expect to need 1,200 individuals to work as shift leaders for the coming year as well.
Reevaluation of Walmart’s training is necessary and is supported by current research which finds that there is a link between training and expect organizational and human resource outcomes. Research find that “that companies that conduct training are more likely to have more positive human resource outcomes and greater performance outcomes” (Noe, 2013, p. 234). By determining who needs training, the skills and knowledge that needs to be taught, and the timeframe the training needs to be completed in, the training can be tailored to meet the needs of the company as well as its employees.
Lowe’s Home Improvement Stores have one mission, to “provide customer-valued solutions with the best prices, products and services to make Lowe 's the first choice for home improvement.” Even though the company is no longer a small-town company, it continues to focus on “exception customer service” and enhances its customer’s lives. In an effort to provide for its customers, the company also seeks to significantly provide for its employees by treating them with respect and providing them with good benefits and
Hygiene factors which do not give positive satisfaction, although dissatisfaction results from their absence. These are extrinsic to the work itself, such as Company policy, Supervision, Relationship with boss, Work conditions, Salary, Relationship with peers, Security.
Herzberg, a pioneer in motivation theory, determined that there are two factors that motivate employees: high-order needs and low-order needs. Those high-order needs are met by intrinsic motivation, such as fulfilling our personal needs and growth: achievements, recognition, promotions, work itself, and responsibility. He refers to low-order needs as hygienic factors; those needs cannot motivate employees but can minimize dissatisfaction in the work-place. Hygienic factors include, pay, company guidelines, quality of supervision, working conditions, relationships with co-workers, and job security (Damij, 2015, p.2).
Newport News Shipbuilding and Dry Dock Company (NNS) performs designs, construction, repair and overhaul for ships, primarily for the United States Navy. On February 1987, the Defense Contract Audit Agency (DCAA) issued a subpoena duces tecum to NNS demanding financial statements, federal income tax return, Virginia income tax return and associated schedules for the period 1 January 1983 to 1987. NNS provided the state tax returns to DCAA but withheld the reminder of the subpoenaed documents claiming the demand was unlawful and unenforceable and filed a declaratory judgement action which the Government moved to dismiss. The district court denied DCAA’s order for the documents and the Government appealed this decision.
Herzberg’s model (1956) is the most used in business. It splits hygiene factors from motivation factors. Hygiene factors are related to salary, working conditions, policies and administration are not managed well lead to dissatisfaction in the employees when they are not satisfied. (Saiyadain, 2009)
The study, as reported in the journal, was using Herzberg’s Hygiene Factors and Motivators to examine (a) what motivates employees in the retail industry and (b) their levels of jobs satisfaction. Tan & Waheed (2011) stated that the survey was done by way of convenient sampling to select sales personnel from women’s clothing stores at Bandar Sunway shopping mall located at Selangor, Malaysia. One hundred and eighty selected sales personnel of heterogeneity were surveyed by a questionnaire written in English. The questionnaire included a series of statements and questions pertaining to determinants of job satisfaction. The survey candidates were requested to indicate their degree of agreement to each. According to the researchers, linear regression analysis was performed to test the relationship between Herzberg’s Two-Factor Theory and job satisfaction and further analysis was done evaluating the relationship between money and job satisfaction.