Essay about Critical Theory of Communication in Organizations

The communication cycle is a commonly used theory of communication. It was first developed by Charles Berner in 1965; it was then modified by Michael Argyle, who was a social psychologist, in 1972. The concept of a ‘communication cycle’ makes it clear that, in order to have effective communication, it must be a two way process. As well as transferring messages to others in a definite, clear way, health care professionals must be able to respond to the verbal feedback as well as the non-verbal feedback. So, effective communication has to involve effort from both participators (both the sender as well as the receiver) in the communication.

Unethical practices of business managements are also tough for the employees who get confused whether to do what is right or just avoid complications and go with the flow. Solomon states that

Essentially, managers try to gauge whether they feel “comfortable” with proposed resolutions to specific problems, a task that always involves an assessment of others’ organisational morality and a reckoning of the practical organisational and market exigencies at hand. The notion of comfort has many

In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.

More specifically, the article relates to the concepts on “Challenges Faced by Managers and Organizations” as sexual harassment and discrimination are a major part of ethics. Which, in the workplace can be particularly difficult to address and regulate due to various inequalities within society. For example, Ellen Pao though her complaints in being discriminated against and being the target of sexual harassment because of her gender her case was dismissed and disregarded by most and in the end she lost. The discrimination Pao experienced was very subtle. Pao described it as “1000 paper cuts.” Many times Pao would receive written evaluations and performance reviews that were in the high rating area and would still be passed over for the higher level job. When this happens the management would give her contradicting answers. This is due to the fact that we have been socialized to regard certain experiences and treatment as acceptable; however, this does not make it right. It’s the management’s role to hire individuals for work performances instead of being gender bias. It is also the management role to give positive feedback to their employees to help improve their work habits instead of being contradictory. This makes ethics, sexual harassment and discrimination in the workplace a

There are managers in many businesses who are expected to take care of things properly, but in some cases, that is not the outcome. Some managers are crooks and will do whatever they can to put a few extra dollars in their pocket. Some managers are so focused on their own work that they don't properly watch over the employees, and that can give the employees an easier way to abuse the ethical standards put in place. The Article, Ethical Breakdowns, tells us about the time Ford was selling the Pinto. When the Ford Pinto got rear ended, a fuel was leaked and it caused an explosion to occur that more than two dozen people were killed from.

Ethics are rules and principles that define right and wrong conduct (Robbins et al. 2006, p.174). Many decisions that a manager makes requires them to consider who may be affected – in terms of the results as well as the process, the decisions would be their conduct which would affect the end result (Sturdivant 1985, p.128).

Employees and clients must act with integrity, competence, and respect. Moreover, our first responsibility is to provide high-quality instruction to our clients. Additionally, our responsibility to our employees is to treat them with courtesy, respect, and fairness. When hiring employees, we ask about their personal aspirations and goals in working for our company. We also inform candidates about our company’s mission and core values. We want to make sure the candidate's values correspond with our values for optimal success. Sexual harassment or discrimination, of any kind, will not be tolerated by employees or

Fill out the different cells with regard to each theory definition. You are to identify the theory the example represents, who developed the theory (theorist), explain the relevance of the theory, and then provide your own personal or professional application example of the theory.

Written- Usually in the form of a letter or leaflet e.g. a letter of complaint.

Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the

The danger is that intercultural contact without intercultural communication training may encourage prejudices and stereotypes among university students interacting with students from other cultures. This danger was explored by Spencer-Rodgers and McGovern (2002) who reported that U.S.-born university stu-dents felt negative prejudice toward foreign students, including feeling “uncomfort-able, impatient, and frustrated when encountering communication difficulties with the international students on their campuses” (p. 623). Increased amounts of intercultural contact alone did not work to reduce these negative feelings.

In this case-study for Electra Products’, I will be addressing relevant, organisational behaviour and communication issues that must be addressed in order to “revive the failing company” (Samson, 2012). Specific recommendations will be offered to further assist in focusing on the key outlined issues and what actions would be most appropriate to take from this point. Throughout the report, it is clear the attitudes of staff are becoming unfavourable and has resulted in a lack of job satisfaction, thus becoming a crucial behavioural issue within the company, restricting its progression and the success of the empowerment campaign implemented by the company’s new CEO. Selective perception and emotions of the staff are creating communication issues that are barriers and are “going to be an obstacle to the empowerment efforts” (Samson, 2012). Limitation’s that restricted the recommendations for this case study were lack of information on each of the departments and individuals involved. There was also no clear mission statement or goals stated to help the employees and departments understand where the team leader desired the company to be repositioned. Communication involves a transfer of meaning and understanding, staff need to have a solid understanding of the company’s mission statement and the individual goals of each department. If they can understand and adjust to work with one another’s goals, it will create greater, more positive diversity in the ideas

First and foremost, communicating with customers and consumers about what your plan is going forward and showing effort to improve your business and attempt to make things right after the negative event that damaged your reputation should be priority. Act quickly after something bad happens with your company (Shadbolt, 2016). Make a clear plan of your intention (Shadbolt, 2016).. Take responsibility. Map out the way you are going to regain the trust of the people who are unhappy with what is currently going on or has happened with your business to change your reputation (Shadbolt, 2016).

The purpose of Communication in Business is usually to either generate an action or to pass on or request information. There are often very different communication needs for internal and external stakeholders. In both cases the information needs to be clear, well presented, easy to read and understand and concise. Communication is about fostering a two-way inclusive dialogue with all parties which will give a successful communication channel – it is not just about talking but listening to the stakeholders needs. Every communication whether this is written or verbal will have a purpose, this may be to instruct, provide or request information.