Essay about Cultural Competency in the Workplace

Managing Diversity in the workplace is more than just an acquired skill, it is "a way of thinking" (1). It involves creating an environment that allows all employees to contribute to organizational goals and experience personal growth. The key is to help employees reach their full potential by creating an environment that will allow them to be motivated and productive and ultimately, be beneficial for the organization.

Relocating into a senior care facilities can be a frightening experience for the aging population. Getting familiar with new surroundings, new organization structure, and new people that can cause anxiety to rise. For a Lesbian, Gay, Bisexual, Transgender and Queer individual, this experience can be traumatic. The fear of harassment, hostility, and neglect by healthcare providers and caretakers can keep LGBTQ people from seeking care until their health begins to critically decline. LGBTQ cultural competency training is highly recommended for healthcare professionals and social service organizations. The greatest barrier that prevents quality health care for LGBTQ people is the lack of competence among the healthcare professionals.

Cultural competence has to do with one’s culture. Culture affects among other factors, how children are raised, how families communicate, what is considered normal or abnormal, ways of coping with issues, the way we dress, when and where we seek medical treatment, and so forth. I should know because I come from a very cultural home where it is considered bad to talk to a male doctor about anything gynecological.

Second, an effective leader in a diverse workplace must be able to clarify what is

competence is an imperative aspect that practicing social workers need to employ when providing treatment to clients. Daniel’s treatment provider has to maintain cultural sensitivity when assisting him with obtaining a higher quality of life. Daniel’s ethnicity, age, sex, class, and veteran status require that the treatment provider have knowledge regarding Daniel’s diverse cultural background. Treatment providers that are working with specific populations such as the military must acquire knowledge surrounding the experiences of military personnel, families and children (Cederbaum et al., 2014).

Human Services is a profession that experiences an elevated degree of varied cultures. Therefore, cultural competency is significant for human service professionals. Cultural competence illustrates a set of skills, values and principles that recognizes value and work towards the most favorable interactions involving the individual and the various cultural professionals work with (“Understanding Cultural Competency,” 2015). In the reading of this paper, I will enhance the knowledge of culture in human services focusing on Culture Competency: Intergenerational Welfare Dependency. I will also clarify how culture and the article selected are relevant to the program or area of practice that I identify with.

Understand cultural competence and why is it important especially for that have a diverse workforce.

When becoming a social work major, culture and diversity were themes expressed in each and every class. A good social worker must have the ability to be diverse. Therefore, cultural competence became a central theme. With that being stated, it is important to define exactly what cultural competence is. The National Education Association (NEA) defines cultural competence as having an awareness of one’s own cultural identity and views about difference, and the ability to learn and build on the varying cultural and community norms of students and their families. Cultural competence is a characteristic that is in great demand in social services and child welfare practices. More and more classrooms, doctor offices, etc. are becoming diverse.

From my perspective, cultural competence goes beyond tolerance for differences like ethnicity, age, gender, religion or sexual orientation. It’s not just about understanding diversity; it’s about diversity and inclusion. It requires allowing your professional and personal selves to be put in situations that push you outside of your comfort zone.

Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil

The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)

In today’s society there are many culturally diverse people in the workforce. Most organizations can no longer make the assumption that every employee has similar beliefs or expectations. When entering into the global marketplace, people are considered one of the most valuable resources to an organization’s success. A well-managed culturally diverse workforce has the potential to thrive if managed correctly; or if mismanaged, there can be devastating negative attributes. With great expectations, culturally diverse employees can foster positive outcomes in the workplace. A company’s acknowledgement to embrace diversity and change, and implement the value of management techniques are

In any society, how we see ourselves and how others treat us depends on many factors. Race, ethnicity, and cultural background are identifiers of individuals. Most people have confronted prejudice based on these identifiers, either personally experiencing discrimination or knowing someone who has. Beyond ensuring organizational compliance with a country’s anti-discrimination laws, it is incumbent upon managers to support diversity in the workplace and to be culturally competent.

Organizations have been becoming increasingly diverse in terms of gender, race, ethnicity, and nationality. This diversity brings substantial potential benefits such as better decision making, greater creativity and innovation, and more successful marketing to different types of customers. But, increasing cultural differences within a workforce also bring potential costs in higher turnovers, interpersonal conflicts, and communicational breakdowns. The utilities of diversity training and the essential managerial skills required for effectively managing diversity will also be discussed.

In olden days, the managers considered culturally diverse workforce as a dangerous aspect of the organization, because at that time they could not properly manage the diverse workforce. But still now if the diverse employees are not effectively managed, they would provide serious disadvantages to the organization.