What is Corporate Social Responsibility and how could this influence the organizational behavior of “BreadTalk”?
Corporate Social Responsibility refers to a company’s sense of responsibility towards the community and environment in which it operates. Companies express this citizenship through their waste and pollution reduction processes, by contributing educational and social programs, and by earning adequate returns on the employed resources. CSR is also considered as a strategy to create, develop and sustain positive company reputation and brand images.
BreadTalk who owns businesses in China had practiced in CSR programme during one of the world’s most horrifying disasters – the Sichuan earthquake which happened on 12th May 2008.
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Why is an understanding of cultural differences important to the Business Managers at ‘BreadTalk’? To assist the Managers of ‘BreadTalk’ to decide if they should expand to Australia, briefly describe the Australian culture.
Understanding of cultural differences is important to Business Managers when it comes to international business. With the understanding of cultural differences and cultural sensitivity, it helps organizations ensure that communication across borders is effective and business transactions are successful. As every country have their own cultural standards which strongly influence workplace values and business communication, what may be considered perfectly acceptable and natural in one country can be considered confusing or offensive in another country. Hence, it is important for Business Managers at BreadTalk to fully understand the culture of Australia before deciding if they should expand ‘BreadTalk’ to Australia.
The Australia F&B industry is recognized worldwide for its high quality and healthy image, innovative manufacturing and packaging technologies. The country also has a reputation as a clean, healthy and disease-free environment. Food quality and safety issues are becoming important considerations to consumers globally. Australia has a wide variety of takeaway food as well and one of them is Asian bakery stores which sells different toppings over a thick piece of bread.
Managers at BreadTalk should also research on the
It is no longer feasible that a corporation can successfully move through the global marketplace without learning to recognize the cultural norms of each country. It falls to the executives and managers to implement these changes and to ensure that their companies are working to move towards a more inclusive, and ultimately, more profitable way of doing business that appreciates and respects all cultures and work
Corporate social responsibility (CSR) is a corporate initiative to assess and take responsibility for the company 's effects on the environment and impact on social welfare. CSR may also be referred to as "corporate citizenship" and can involve incurring short-term costs that do not provide an immediate financial benefit to the company, but instead promote positive social and environmental change.
It is crucial for today's business personnel to understand the impact of cross cultural differences on business, trade and internal company organization. The success or failure of a company, venture, merger or acquisition is essentially in the hands of people. If these people are not cross culturally aware then misunderstandings, offence and a breakdown in communication can occur.
Making business abroad can be risky, but it can also be profitable for a company as well; thus the necessity to study in deep the country where the company will bring the business to. International companies are faced with many cultural challenges, when doing business across and inside of different borders. Identifying the significant cultural issues involved when evaluating the attractiveness of a particular location as a place for doing business can be crucial for a business. Aspects to consider when studying culture in a new place
In low UCI country, people tend to have greater acceptance and strong desire to avoid uncertainty (Fletcher & Crawford, 2014) whereas Australians show greater emotions and aggressive behavior than in Singapore when they are threatened by uncertainties. Hofstede’s (1980) cultural dimensions demonstrates the importance role of culture plays in exporting business to foreign country. Because people are born with different values, personalities, beliefs and preferences, it is very essential to highlight the differences before actions are taken. The above discussions reveal that there must be some adjustments to be made by Bee Cheng Hiang in order to be successful in Australia.
Corporate social responsibility (CSR) is a term used to describe a company’s efforts to improve society in a certain way. These efforts range from donating money to an organization such as a nonprofit organization, to implementing environmentally friendly policies in the workplace. This idea is not required for companies; instead it is something that companies do to improve their communities. The way companies practice CSR is different from company to company, and some companies may not even practice it at all.
Corporate Social Responsibility (CSR) describes programs adopted by a company in addition to their profit-making ventures. These programs are specifically intended to integrate environmental and social concerns into regular business operations. More than just charity, they act as the “conscience” of the company and balance the social and environmental actions of the company with the desires of the shareholders. (“What is CSR?,” 2015) As a multinational corporation valued at billions of dollars, Bank of America has a large impact on its employees and surrounding communities.
Abstract The ability of managers to interact with individuals from cultures other than their own, requires a concerted effort on the part of business educators and academics to ‘train’ and ‘educate’ today’s students and tomorrow’s managers in the area cross-cultural communication. This is not necessarily an easy task. Teaching cross-cultural communication requires a multidisciplinary approach, which goes beyond what is traditionally offered by trainers and educators. It requires the educator to design a course that includes not only culture-general but also
This essay concluded various factors that may affect workplace behaviour in a cross-cultural environment such as diversity, multiculturalism, ethnocentrism, stereotypes, cultural differences, barriers and cultural intelligence will be discussed. Furthermore, analyse the differences in national cultures and differences in political, social and economic systems in order to help managers succeed in a foreign country. Moreover, the essay has investigated how Australian managers concentrate on decision-making and intercultural communication as a result of operating business successfully.
Nowadays, many companies have prompted business establishments to expand its network across cultures so that they can keep up being culturally competence in the internal business world (Vennapoosa, C., 2012, July). The importance of cross-cultural competence skill is becoming progressively important for many worldwide companies. In order to competitively succeed in the global marketplace, managers and professionals need to possess cross-cultural sensitivity awareness around the world in which they plan to conduct business
With the unstoppable trend of globalisation, it becomes extremely significant for international businesses to have a thorough understanding of different cultures. Hofstede (1980, pp. 21-23) defines culture as ‘the collective programming of the mind distinguishing the members of one group or category of people from another’. This essay examines Hofstede’s cultural framework and suggests that Hofstede’s cultural framework is an outstanding and authoritative tool to analyze culture differences. In this essay, cultural frameworks will be discussed firstly, following by a discussion of my cultural scores and background. Finally, recommendations on cross-cultural management between China and Australia will be provided.
Culture influences all aspects of an individual’s life including food and dietary habits, dressing, communication with others and the relationship with other members of the community among others. One of the most critical aspects of culture in business is communication. Cross-cultural communication is one of the perspectives of cross-cultural lifestyles. It refers to communication that takes place from a person in a particular culture to another person in a different culture (). In a globalised world, cross-effective cultural communication is a growing concern among enterprises that operate in different cultures, multinational corporations and those employing staff from different cultures. Cross-cultural communication must take place within a conscious context, where the sender of the
There are many different impacts that culture has on the way business is conducted; cultural systems of values and beliefs lead to specific interpretations of events and interactions, and different demands and expectations for business relationships often exist for individuals from different cultural backgrounds. Engaging in international and multicultural business requires a level of understanding and awareness of specific cultural issues that might arise due to different customs, perspectives, and values, and a general awareness of the influence of culture is a good thing in business as well as it allows for ongoing learning and consideration without rushing to judgment. Through both a specific and a general understanding of cultural issues in business, more effective strategies for conducting business on an international level can be developed and implemented. The following paragraphs provide specific examples from four differently cultures, identifying the importance of cultural understanding in all international dealings.
A popular theme among businesses is the expansion across nations ' borders. Nelson & Quick (2015) describes an expatriate manager as a person who does business in a country different than their own country. Expanding business can be a vital move for businesses to grow. Nelson & Quick (2015, pg. 17) suggests that, "the world is free from national boundaries and is borderless." The key to success when doing business is knowing the cultural differences of that country. The aspects of cultural differences to take into account vary from the individualism, power distance, uncertainty avoidance, masculinity, and time orientation of a country. If I was to choose a country to do business I would choose Australia. Professor Hofstede scored Australia 's culture in six different categories. According to Professor Hofstede 's research (n.d), Australia has a power distance score of 36, individualism score at a 90, masculinity score of 61, uncertainty score of a 51, long term orientation score of a 21, and indulgence score of a 71.
When dealing with businesses there are always going to be cultural barriers and obstacles. This is because no two countries are the same and each person is different. Cross cultural communication looks at how people from various backgrounds interact and communicate and this is what this report will cover. It will look at how people from different backgrounds pass information and make negotiations despite the barriers of culture between them. The case study ‘Journey to Sharahad’ displays the cross cultural exchange between the Americans who have just arrived in Sharahad are completely oblivious to the culture and people of Sharahad and what