Delta Management

Delta must be proactive with operational improvements or they will promote a negative reputation for their brand name from which they may not recover. Delta needs to urgently improve all customer service issues or face passenger declines. The board members, the CEO of the company, and the company executives, along with all employees

In 2015, it showed in the record that the number of employees American Airline has was 110,300 employees within different departments such as flight attendants, and ground workers and pilots. With this huge number of workers, they need a representative to make their rights will be claimed. That why American Airline has a voice with a different labor unions such as Association of Professional Flight Attendants (APFA), Air Line Pilots Association (ALPA), Transport Workers Union-International Association of Machinists alliance (TWU-IAM) and Allied Pilot Association (APA). Therefore, the airline will be forced to consider and listen to the labor unions and their demands to avoid strikes that can damage the reputation of the company.

The issues between the union and the Magic Carpet Airlines are that the airlines do not pay their flight attendants duty rig pay, there is no job security, and they weren’t able to use their sick leave when they were sick. They did not agree with the way they had to give a five day notice to swap routes with other Magic Carpet Airlines flight attendants. Their major concerns were their direct wages, they wanted to be paid more and have duty rig, and have job security. These concerns were all determined by surveys that were mailed out to each of the union members, and flight attendants voicing their concerns.

Because of that more pilots are leaving the profession than entering causing a deficit. Most people might say, “What does this have to do with me?” or “I haven’t noticed any changes”. However, there will be effects sooner rather than later.

Delta Airlines is the largest airline carrier on the Atlantic Coast. In terms of scheduled passengers carried they were world’s largest airline with 277.6 billion in 2013. Also the second largest

After employees saw how American Airline ranked sixth on competitive salaries compared with other companies in the industry they are thinking to leave the Allied Pilots Association and join the larger Air Line Pilots Association, because they felt their interest were not well represented by APA. Moreover when Delta agreed to better benefits and higher compensations than APA members, they decide it could be more beneficial to switch to a larger union.

Delta has been focusing on technological innovations but they need to keep on doing that to be profitable.

In 2010, United Airlines entered into a merger with Continental Airlines with the promise of saving around $1 billion annually. The merger required the operations of the two entities to be combined as well. However, the negotiations between management and union representatives have been slow and discouraging. Labor representatives are trying to secure a collective agreement for workers of both United and Continental but have failed to do so even more than two and a half years after the merger. This has become a potential cause of a stand-off between labor and management at United.

Delta has a vested interest in employees, customers and shareholders. Company encourages positive partnerships and understands that the ability to continuous progress locally and globally is by promoting diversity, superior customer service, maintaining profitability and continually investing in the improvement of the environment. Delta Air lines’ vision and mission has confirmed continued sustainability as a leader in the global airline industry today. Another important factor that can be considered a major reason behind the success of the airline giant is the effective leadership transition. After the death of Woolman the first leader of the company, a new style of management was adopted that was consensus style management and the company was greatly known for the best planning and management systems. Under the leadership of Ed Bastian, Delta Airline has been considered as the leader of the spokes hub system. Hub is the central airport where the flights are scheduled and spokes are the routes that are taken by the planes in different areas. Delta airlines have its

| Weakness * The number of cancelling flights is a little high * The customer service is bad because in some occasion the customer can’t found the delta representative in the airport. * Lack of online presence * In some aircrafts the seats are uncomfortable and narrow

Strategies. Delta Airlines generic strategy is that of differentiation which the company has exhibited through a unique wide-ranging flight service and brand legacy (Selvaggio par. 3). Customer service is distinguished through first-class offer and frequent flyer rewards. The other airlines which merged with Delta, U.S. Airways, United and Northwest, have all recognized the unique selling proposition of Delta (Mutzabaugh par. 15). Delta’s competitive strategies cover customer satisfaction and rewards, employee retention and rewards and marketing and promotion. Industry ranking in terms

United States airlines are currently enjoying a boom due to streamlining over the past few years, streamlining that included mergers and acquisitions. The streamlining was because of many carriers going bankrupt in the last decade, a situation that was attributed to generous base pay rates and work rules negotiated by the unions as a result of previous good profits. The current boom is also tempered by fractious labor relations between the airlines and staff. Delta Airlines suffered from their pilots picketing in 2016. Southwest pushed back purchase of new airplanes partly because of tensions with its pilots. This is despite the two airlines having a history of good labor relations where they have awarded good remuneration to their workers, relations that have made them some of the most financially successful airlines in the world (Bhaskara, 2016).

The airline industry has some current undergone radical changes in which how he operates. This fact makes it impervious that each airline challenges to find those personalities on which

The Boeing Company is nearing the completion of the new 787-10, the largest airliner of the 787 family. The 787-10 is only assembled at the South Carolina final assembly facility. All the other 787 products have their main assembly lines located at the Everett, WA facility with a second line in South Carolina. The company will be driving hard toward pushing this new 787 variant through the flight test program while concurrently working on production aircraft for delivery to customers. A major distraction has been brewing in South Carolina over unionizing the Boeing Labor force. Should the labor force vote in favor of joining the International Association of Machinists and Aerospace Workers the process of creating a labor contract could prove

Final Analysis: The fact that the business management’s are in opposition to unionization for a long time is measured as a disincentive to the expansion of private sector unions. Normally, the challenges of impeding unions of starting organizing, consist of carrots and sticks accessible to employees of the company. Sticks on hand of the management to impede possible unionization efforts, consisting of captive meetings of verbal communication by administrators, persecution of potential union influential employees, lay of the union leaders, and failing to bargain honestly over primary agreements. Carrots offered to employees as an ingredient of the effort to stop organizing forces from happening, including a salary increase, employee participation programs, and supplementary category of monetary contribution in the earnings of the company. Likewise, unions provide to the workforce a representation in government and on the collective policy matter, with the purpose of more elevated causes than its unhelpful effects on the provision of wealth of the members. The unions fight for public policy concerns from social security reform to health and safety, encompass a