Who is it for?
Middle Managers.
What is it about?
This course looks at the strategic role of the manager in achieving the universities goals.
This includes an exploration of position and leadership/management styles and the importance of communication at the heart of effective management.
In addition this course looks at how to empower staff to support the delivery of objectives, thus freeing up management time to focus on strategy.
What will I get out of it?
By the end of this course you will be able to.
1) Explain the specific responsibilities of middle managers in enabling an organisation to achieve its goals.
2) Describe how communication and interpersonal relationships affect management performance in the workplace.
3) Compare
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We then consider how effective communications are at the heart of the management role and spend time examining what this means and participants will be asked to review their communication skills.
We then look at the role of manager in terms of position within the organisation, explore different structures and the impact this has on the management role.
We then explore the concept of leadership and management and provide time for some personal reflection on how participants might need to make changes to their practice.
After lunch (not provided) we consider the concept of empowering staff and explore how this can support the manager to both free up their time and develop their team.
We look at a model for effectively delegating work to staff and provide time for participants to apply this to examples from work.
Is there anything I need to do before attending?
There is some pre-course work to complete before attending.
You will receive details of this work in your reminder email around two weeks before the
AC 1.2 Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals.
The above statement makes a huge impact, and in the role as manager this is so true. Communication both professionally and personally starts with
Explain how a manager 's role contributes to the achievement of an organisation’s vision, mission and objectives
Question “1”: Roles and activities of a manager (explain one theory by linking with the case study):
Instructions for the training assisted in reducing concerns and counteracted issues that occurred. The employees were observed consistently to ensure end users were performing activities properly and at the same time coaching was available as needed (Helping employees embrace change at TCH, 2016).
During my current course I have extended my understanding of how companies promote to sell products. I have also enhanced skills such as using initiative, having the ability to follow instructions and the capacity of working with others. By completing Unit 9 (Creative Product Promotion), I strengthened my ability to manage time within the given strict deadline, as I was given the role of a team leader. This unit enabled me to improve my management skills given that I had to allocate roles and monitor group activities. I have learnt not only issues surrounding management but also experienced critical evaluations from distinction tasks and therefore I believe this course has made me more aware of the structural roles business plays in our lives. For instance, the course explains fundamental knowledge of a range of business organisations, and the way many factors such as political and legal factors that shape the nature of organisations are
Hargie, O., Dickson, D. and Tourish, D. (1999) Communication skills for effective management. Handmills: Palgrave Macmillan
We provide a flexible route for learners who have already achieved management qualifications at a lower level and for learners who do not have business or management qualifications, but may have
Leadership and management style have proven to be important factors in the effectiveness and development of an
This paper was prepared for Management 170 Managerial Communication taught by Professor Cheryl Amantea during the Semester Term Fall 2016
The course will be utilizing Keller’s ARCS (Attention, Relevance, Confidence and Satisfaction) model to motivate learners throughout the training (Kellar, 2002). In order to maintain the learners attention training videos and powerpoints with voice over will be utilized. The blog and activity where employees must discuss their short strategic plan will assist employees to connect and realize they can support each other through sharing relevant experiences and ideas. Confidence will be gained throughout the course. The training objectives will be clearly defined and include self-assessments, peer interaction, and feedback from managers and peers. A survey will be given at the end of the training in order for
Communication is often seen as one of the founding building blocks in leadership. This paper will explore what communication strategies are associated with effective leadership and some barriers to effective communication that a leader should overcome. Working in a management position for over 20 years I have learned that the effectiveness of communication is a leading cause for success or failure. How and what communication styles work sometimes takes a trial by error, understanding your audience, getting feedback from former managers or seeing examples from outside your business that worked in other fields. There is no perfect way to ensure that your audience hears, retains and understands
The first question to seek to answer is, ‘What is a Strategic Manager?’ ‘What are their roles & responsibilities and what attributes do they require?’
Describe and explain how this factor can potentially have a positive influence on workplace relationship
Especially in sizable organizations, a single manager simply cannot do everything by one’s self. Managers add another critical piece to the communication puzzle when they learn how to efficiently delegate authority to capable and trusted individuals. A lack of delegation will shorten the road to burnout, resulting in long-term losses for the business. In his article, Lyons (2016) expresses his thoughts on delegation. He quickly asserts that delegating works when overseers seek to aid relationships and build positive rapport with their employees (p. 1). Because delegation is about empowering others to perform a task, managers should seek to do everything possible to set their employee up for success. Lyons (2016) points out that while managers should not “micro-manage,” they should be aware of how much aid and resources their employees will need to accomplish a task (p. 2). For a business to achieve success, all the parts