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Describe the Tasks That Support the Functional Areas in an Organisation

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Businesses have many functional areas, these are important in ensuring the business runs efficiently. Here I have described 4 functional areas that most large businesses and organizations should have.
1. Human Resource Management (HR). This is the management of a business’s workforce or people. It is responsible for several things including the selection, training and assessment of employees, making sure that employment and labour laws are complied with and ensuring the leadership of the company overseen properly. In smaller companies the HR department may just be a few trained staff, but in larger organizations there will be a whole department focussed on HR.
2. Customer services is the provision of services to customers both before …show more content…

Some of these tasks include receiving and taking messages, monitoring stationary and stock levels and organising events. Such tasks are important as without them each individual functional area would lose efficiency which would be extremely detrimental for the company. For example if the person who answers the staff phone at Tesco got a call from a member of staff saying that they were ill and would not be in to work, it is important that message gets passed on to their department so the department can call in for extra staff and that they know that person will be absent. If this is not done then the department won’t be able to sort out replacement staff and would probably call the member of staff that is unwell and ask why they are absent even though they have already called in and said and so they may get in trouble with their department. If this is done efficiently then the staff will have time to find replacements and work will not be disrupted however if it isn’t then replacements may not be found which could mean the company’s performance for that day is

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