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Employee Involvement

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EMPLOYEE MPLOYEE INVOLVEMENT NVOLVEMENT Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques by Apostolos Apostolou D. of Production Engineering & Management Technical University of Crete J A N U A R Y 2 0 0 0 EMPLOYEE INVOLVEMENT 1 Contents 1 1.1 1.2 1.3 1.4 1.5 1.6 2 2.1 2.2 2.3 2.4 3 3.1 3.2 4 Description What is Employee Involvement and Empowerment Objectives Methodology Alternative techniques Expected Results / Benefits Characteristics of firms and service providers Application Where the technique has been applied Types of firms / organizations concerned Duration and Implementation cost European Organizations Supporting the …show more content…

INNOREGIO project A. Apostolou Technical University of Crete EMPLOYEE INVOLVEMENT 3 There is at the end of the day only one thing that differentiates one company from another – its people. Not the product, not service establishments, not the process, not secret ingredients; ultimately any of these can be duplicated. The Japanese have always recognized this and it is one of the reasons for their success in world markets – they place tremendous value on the integration of people with organizational objectives, equipment and processes. The employees force the organizations to address three key issues; communication, involvement and development. In fact the three issues can be used as a measure of an organization’s maturity in the employment relationship. Here, we are going to address the issue of involvement and its relationships. Many people confuse communication systems such as team briefings with involvement. Involvement, however is more than just the exchange of information. It is the gradual but radical delegation of control to those closest to the process itself. Self-managed teams, cell-based manufacture, autonomous work groups, high performance work systems, are all examples of true involvement. Empowerment means that all employees feel that they have the responsibility and authority to participate in decision making and problem solving in

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