Hospital Sentinel Event

There was no hand off of the cell phone number the mother provided to the pre-op nurse. As there is no documented area on any of the forms for this information, the process relies on verbal handoff and memory of the nurse. There was no alternate phone number available for the nurse to contact the mother or other designee.

Appointment/Registration - This determines whether an individual is an established or new patient; if the patient is new, then insurance information is obtained and verified to make sure that the patient qualifies to receive services from the provider.

After the recovery process was completed, the patient was placed in the care of the discharge nurse. She was given a report and was aware that the mother had not showed up to collect her child and several overhead pagers had been performed. While the interview was taking place the nurse stated that she was unsure how to proceed, with the mother not being located, the nurse stated that she was relieved when she was informed that the patient father was there, the discharge nurse stated that the

On 6/11/15 at 2:00 pm, I called Dr. McClain at his listed home number to confirm he was still in the area and to inquire if he would be available for an interview at some point. Dr. McClain began explaining that to his knowledge all of the complaints had been “kicked out” except for one case involving an ileostomy reversal. That complaint resulted from him being told not to have contact with patients since he was under investigation. The patient was upset because they could no longer see him, McClain stated.

Under the instruction of the patient’s mother, the pre-op nurse was to contact her by cell phone if times for release had changed.

On 5/13/2015 I met with Dr. Navato at Centerpoint Medical Center. Dr. Navato was familiar with the complaint as she had submitted a narrative response to the BHA in February of 2015. The allegation was that Dr. Navato did not honor a (Do Not Resuscitate) order.

Patient fills out and signs new patient registration forms. Copies of I.D. and insurance cards are made.Create encounter form and new patient chart.

One event that has changed my life forever and the way I look at things now is when my father was admitted to Greenville Memorial Hospital the day after Christmas last year in 2015. I was not notified that my dad had been admitted until the second day he was there. I clearly remember sitting at McDonald's with my then boyfriend on a date celebrating our one month. The fries I was eating were so delicious until I got the call my dad had been in a bad accident due to alcohol and had been admitted to the Intensive Care Unit at Greenville Memorial Hospital. I asked the caller, my dad’s friend Nancy, if she was sure it was him. She replied, “Yes, I would not play around with something like this.” My boyfriend and I left our food and immediately left

The day started off normally. I got to the station early at 0645 and started to talk to some of the guys working. There were a couple guys I just met that day. Then I started to get all my stuff ready for the day. I put all my gear on the ambulance and started on the daily checks for our rig. The daily checks consist of checking the lights and sirens, fluids, and making sure all our supplies are in the compartments and in the bags. As I started going through the monitor bag with the electrocardiogram (EKG), we get a call to a male in his 40’s unresponsive and not breathing. Everyone jumped into the rigs and we rushed off to the scene code three. We were en route to a residence to the south. When we arrived we looked for the address but it did not

She stated she did not have the patient and the only contact was with the nurse was the phone call.

Traditionally patient registration involves mailing registration forms to patients prior to their appointments and requesting them to fill it out before they come for their doctor’s visit or asking them to arrive early in order to complete the registration process. An online registration method can save time for administrative team by expediting the entire process while providing better services. Less time dealing with these activities can control the cost of those activities to accomplish patient registration process.

You first begin with registering your patient, here, you collect important and correct information, demographics, such as patients age, address and insurance information. It is crucial that the correct information is collected because eligibility can be affected. A study done in 2003, by the Health Insurance Association of America, reported that

Henri Ford who was elected president of American Pediatric Surgical Association, which is the most rare and prestigious milestone for a surgeon

When the surgery was done the doctor came out and said he wanted to talk, The doctor

Add Registration. The health official evaluates if the patient is already registered in their paper based. If the patient is new, registration form is filled out the patient