Hudson Regional Medical Center Case Study

For the past 3 years, I have been trying to get a position in the hospital, but without medical experience and education, I was unable to achieve this. My life ambition is to work as a resource manager, patient relation specialist or work in an area that assist or coordinated patient healthcare needs. Eventually with time and experience, I would like to be a director in one of these areas. My passion is to assist patient receive quality healthcare and treatment options they need. In addition, down the road after I have gained valuable administrative skills I would like to open a small home for pregnant girls. I feel with the experience working in the hospital and the education I have received I will be able to accomplish this. In which to expedite these goals I will be conducting informational interviews and job shadowing to hone in what skills I need to be successful in my new career. Furthermore, after I graduate with my healthcare MBA, I hope to be accepted into a fellowship at Providence Hospital to further my

Customer service levels should be the highest priority of any health-care organization. Trying to balance between the increasing demand and supply of health care arenas,

The ethical committee should intervene to determine the ethical responsibilities of the medical and administrative staff. The people involved should be held accountable and give them the opportunity to communicate the patients about the medical

I am committed to personal and professional excellence. My communication skills are excellent and I do take responsibilities seriously. I am open to learn new things to grow in a long-time

I am very interested in a role that will allow me to utilize my educational training and caring and nursing skills in a way that will give the patients a chance to live happily and comfortable. I commenced University in 2013 and I am due to complete a bachelor of nursing degree through La Trobe University in November this year

I am a highly motivated and reliable person who is eager to succeed. Additionally, I am a well-rounded individual who succeeds academically, engages in sports, and helps out in the community. I have experience through volunteer work and jobs where I have worked with a variety of people and provided quality service. I am a hard worker who is able to complete tasks exceptionally in a

Jones Regional Medical Center is a huge academic health center with 900 beds and are known for its research and teaching hospitals. Additionally, the IT staff at Jones supports 300 applications and 12,000 workstations. The center uses Technology Med (TechMed) for their admitting system. The system includes registration, inpatient charge, payment entry, master patient index, admission, hospital billing, and more. The TechMed system has been accessible since 1998; Jones is beginning to plan a replacement of this systems because of the fragility of the software (Wager, 2013).

Start the restore process which would involve contacting the appropriate technical support staff, explaining the problem to the technician.

The Hampton VA Medical Center Primary Care Service recognizes _________________ for their outstanding service. Mr./Ms.____________ performed beyond expectations to ensure that our staff and veterans needs were addressed. For their efforts, I am pleased to recommend a contribution award of $2500.

The Midhudson Regional Hospital has  diversed employees. They are made up of individuals with different culture, gender, socio-economic and race. During the infection control awareness week,I was very  conscious of the diversity. Everyone was welcomed. Some of the participants received very easy question to avoid embarrasment . I was able to met and interact with many employees, patients and visitors with different cultures, genders, race and socioeconomic backgrounds. Cultural competency was applied..

We are committed to giving our patients the highest level of care regardless of ability to pay.

CM spoke to Kiara Gelin (youth) regarding a follow-up on services. Youth reported she continues to attend the Partial Hospitalization program at the Jersey City Medical Center. CM was informed that youth stopped attending the TASC program due to time conflict and youth will resume the program in September. CM and youth disused employment; youth had a job interview at Wendy’s, Fast food restaurant. CM encouraged youth to apply at local jobs in the mall, CM verbally provided youth with a list of jobs that are hiring in the community. CM inquired about the Cook, Eat and Talk program. Youth reported the family will follow-up with the program once the family phone is working. CM agreed. CM and youth discussed mentor

Organized and reviewed technical/administrative denials for all payer’s and targeted problem areas which affected claims payments.

Customer services is a very important part of managing ongoing client/patient relationships, because they are the key to bringing in revenue. The concept of customer service is to deliver outstanding services so the customers will have a great experience. I currently work in the healthcare industry and the company that I work for is starting to have trainings and meetings to improve customer service to our clients to help increase our patient satisfaction levels. There are some employees who strive to help the patient by going far and beyond their line of duties, and as others are burned out and feel like they just need to get the patient in and out without really understanding the patient’s needs or

Customer service is developed by the patient’s satisfaction and the effect it has on the health care system. Customer service is the face of every business and specially the health care system which it provides leaders with an idea of how the business should look or act. The healthcare systems benefit from the opportunities made by patients. Patients should be the instrument to provide guidance while the physician advocates for the patient’s health. Customer service is a support system between the patient and the physician and without that support system then there is not guidance for a better lifestyle for patients. This is a competitive market that have a few limitations and those limitations start with customer service in healthcare and how to provide the best care for patients. These challenges that the healthcare system face will overcome those obstacles and bring out their best principles to make the system better. Patient centered care relates to customer service and should be recognized as the central focus. High- quality healthcare systems provide satisfaction to patients to show that their experience will be well worth it because their physicians care about their patient’s health.