Wal-Mart Story Wal-Mart Stores, Inc. is an American public corporation that runs a chain of large, discount department stores. It is the world's largest public corporation by revenue and is founded by Sam Walton in 1962. It is the largest private employer in the world and the fourth largest utility or commercial employer. Wal-Mart is the largest grocery retailer in the United States, with an estimated 20% of the retail grocery and consumables business, as well as the largest toy seller in the U.S. It also owns and operates the North American Company, Sam's Club. History 1962 – Wal-Mart begins Before opening Wal-Mart, Sam traveled the country studying everything he could about discount retailing. He became convinced American …show more content…
Mission Here is the mission statement of Wal-Mart: “We are a global retailer committed to growing our company by improving the standard of living for our customers and serving communities around the world. We earn the trust of our customers every day by providing a broad assortment of quality merchandise and services at every day low prices while fostering a culture that rewards and embraces mutual respect, integrity and diversity.” Vision Here is the vision of Wal-Mart: “To become the worldwide leader in retailing.” Philosophy In every organization, there should be some special philosophy in doing business. In Wal-Mart, the most important thing is customer service. Mentioned by Sam Walton, “Our history is a perfect example of how to manage growth without losing sight of your values. Our most basic value has always been, and always will be, customer service.” Sam Walton said many times that customer service distinguishes the company from all others. All the staff in Wal-Mart will give customers what they want and even a little more. For example they will meet your needs by showing you where the department is, and also exceed your expectations by taking you to the product. They will do everything that makes customers feel welcome when they visit the store. Furthermore, they recruit and hire people who like to smile, look customers in the eye, and greet everyone who come within 3 meters. They call
WalMart continues to have one of the most customer-centric mission statements of all discount retailers globally. Their mission statement is as follows "we save people money so they can live better" (Wal-Mart Investor Relations, 2013). From the first
Wal-Mart has three basic beliefs that are an integral part of their teamwork. The first is respect for the
The purpose of this business report is to gain familiarity with Wal-Mart and to learn about the different aspects that make Wal-Mart a successful company. This report gives an in-depth analysis of the company history, services and products provided, the company philosophy, business methods, organizational structure, and financial and competitive analysis.
Wal-Mart evolved from Sam Walton’s purpose for great price and great consumer service. “Mr. Sam,” as he was known, believed in management through service. The principle that true leadership depends on willing service was the standard on which Wal-Mart was built, and drove the choices the business has made for the past 50 years. So much of Wal-Mart’s past is attached to the story of Sam Walton himself, and so much of our future will be deep-rooted in Mr. Sam’s principles. Sam's rivals thought his plan for a thriving business couldn’t be built around low prices and great service. As it happened, the company's achievement went beyond even Sam's hopes. The company went public in 1970, and the profits funded a steady growth of the business. Sam recognized the rapid increase of Wal-Mart not just to the low prices that fascinated consumers, but also to his staff of workers. He depended on them to give customers the great buying experience that would
Wal-Mart, founded by Sam Walton in 1962, is the world’s largest retailer and public corporation. It operates over 6,500 stores worldwide, employs 1.9 million associates, and serves more
It almost seems ridiculous now because Walmart is one of, if not the number one, retail department store, but at one time people could not believe it would be successful at all. Though by 1970 Walmart was expanding and others were beginning to realize the potential Walmart had. Sam himself was shocked that what he had created was now booming. Sam was quick to credit not only himself but his loyal associates who were pleasing and meeting customer expectations. The relationship
Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. Wal-Mart controls over 11,500 stores in 28 countries around the world. It was founded in 1962 by Sam Walton. Walmart’s CEO is Doug McMillon and the Chairperson of Board of Directors is Greg Penner. Walmart as we know it today evolved from Sam Walton’s goals for great value and great customer service. He
Wal-Mart needs to regain that perspective in order to propel itself into the future of success. Their corporate tactics of making money and reducing costs incurred by employee benefits needs to be readdressed and realigned with the views of Sam Walton.
“If we work together, we’ll lower the cost of living for everyone… we’ll give the world an opportunity to see what it’s like to save and have a better life.” Those were the words spoken by Wal-Mart’s late founder Sam Walton. He believed that he could build a great business by offering low prices and great service. His goal was to target was the small rural areas in America and offer great deals on products, but is competitors thought his ideas would never work. They were wrong Wal-Mart stores grew rapidly all across the country. Mr. Walton credited a lot of Wal-Mart’s success to the associates because they provided customers with a great shopping experience that kept them coming back. Since Wal-Mart became so successful Sam Walton created other stores
Wal-Mart is a world-wide active American retail trade company and currently the largest retail company in the world. Beginning in 1962, Wal-Mart has made the transition from a small firm in Arkansas to the largest employer with 3, 800 store units in the United States with record revenues today. But nevertheless, since Wal-Mart launched its online branch, it had to suffer from substantial setbacks from competitors such as Amazon.com or Ebay.
The mission statement aims at markets by saying: "Wal-Mart is accomplished as a universal competitor." Wal-Mart has stores worldwide. They have conquered the international market. They are the number one retail-variety store in the world.
Wal-Mart, the big giant, the place where a lot of people usually do their shopping for the low prices and the variety of products were founded by Sam Walton. Walton was an entrepreneur with an innovative vision started his own company and made it into the leader in discount retailing that it is today. In fact, Wal-Mart is considered to be the biggest company in the U.S. and it has stores worldwide. According to PBS, “Wal-Mart employs more people than any other company in the United States outside of the Federal government, yet the majority of its employees with children live below the poverty line.”(www.pbs.org) In addition, Wal-Mart likes to portray itself as a seller of U.S. manufactured goods
Walmart’s history dates back in 1945 when Sam Walton bought an outlet of the Ben Franklin retail stores with the aim of selling products at a relatively low cost, so as to generate huge sale volumes and make profits at a low margin. Although this portrayed the purchased outlet as a crusade for most consumers,
Wal-Mart was founded by businessman Sam Walton in 1962 as a small retail store in Arkansas, USA. From there it has grown to become the largest retail giant in the world. Ranked by Forbes 2000 list for 2011 as the 18th largest public corporation in the world, Wal-Mart is the highest revenue generating public entity in the world as of 31st January 2011, with gross revenue of 422 billion US Dollars (Walmart Annual Report, 2011). It is also noted for being the largest private employer in the world having just over 2 million employees serving in 8500 stores, in 15 different countries, under 55 different names, worldwide. (Daniel, 2010)
Walmart, one of the largest retailers in the world, was founded by Sam Walton in 1962. The first Walmart opened in Rogers, AR. It has since grown to over 10,300 stores all over the world. Employing over 2 million, it is hard to imagine the largest private employer in the world would ever be accused of being an unfair employee practices. Walmart has seen its share of litigation over the years. Litigation over off the clock work, sexual discrimination, health care benefits, unions, and unfair labor treatment have plagued the company.