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Jimmy John's Case

Decent Essays

Problem: The Jimmy John’s located at Stone and Fillmore St. has a very high turnover rate. Jimmy John’s in general has a high turnover rate. This means that employees are not committed to the job and leave. Employees can have many reasons to be dissatisfied with a job. My General Manager, Raymond Gonzales, wanted to understand why for his particular store. In my 7 short months working at Jimmy John’s I have seen employees come and go rapidly, On average, I would say that people only stay for a month or two. In extreme cases I have seen people leave in less than a week. Over the past 7 months, the store turns over 3 people every 1-2 months. The Fillmore store in particular has a lot of employees that have been there for 1-2 years. These employees are the ones I was able to survey and get better insights into the situation. Having a high employee turnover rate can cost the company more than just people. There are many “costs” physical and opportunity that are included into high employee turnover. The physical costs of high employee turnover is training the new employee, interview expenses, and advertising costs. These are general costs, but when …show more content…

Using a pilot test is beneficial, because it was an excellent way to test the concept without the cost of full implementation. Pilot tests also reveal how the subject will be impacted by the questions. Also, doing a pilot test shows what is working and what changes need to be made (Telework). Pilot tests assess the likelihood of success of my survey questions. A pilot test can also help identify logistical problems that likely occur using the survey. Lastly, doing a pilot test can help estimate the variability in outcomes to help in determining my sample size (Teijlingen and Hundley, 2001). The downside of doing a pilot test is that it delays the process of starting my

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