Introduction
The process of collecting, transferring, storing and making information useful is also known as knowledge management. In this, the organization is enabled to grow, adapt to changes and meet customer demands. The information age has a most certain influence on how the organization manages knowledge. This is true of whether that knowledge is unique to the organization, or shared to external organizations. Today there are various ways to collect and compile data and turn that data into useful information; however, without the use of knowledge management, then data, information, and knowledge is lost or misused. Through the knowledge management process the organization has the ability to learn as an organization. This is
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It could also be classified as the human factor. A true keystone species in a tradition sense of the word is that these species has a greater impact on the overall functionality of the total ecosystem. Even though their presence within the operating system may be smaller than other members of the organization. However, when removed or diminished their involvement could mean the collapse of the total system. When it comes to information ecologies if there is one particular area in which the whole system is dependent upon it is that of the human factor. The people behind the system and that use the system is the most important aspect of the system. Regardless to the advances of technologies which there are many and they continue to grow almost daily; however, the key to making this technology useful is in the people. The reason why is because the technology can make any organization better, but the true determining factor in whatever that holds true is not in the technology itself. No, this can only be achieve by how the people that employ their systems operate. In information ecologies, the spotlight is not on technology, but on the human activities that are served by technology (Nardi, O’Day 1999). If part of the overall concept of information ecology is to bring value to the system, then this can only be accomplished by applying the human factor. For example, when was the last time that pure technology has brought a feeling of worth to a
The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company
In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.
* Improve the quality of products and services while reducing errors, rework, and cycle times.
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
Like many emerging business processes rooted in technology, knowledge management is defined somewhat differently by different organizations, and by different individuals within those organizations. Some organizations see knowledge management as
Recent empirical studies have found support for the direct impact of knowledge on performance (e.g., Applyard, 1996; Decarolis and Deeds, 1999; Yeoh and Roth, 1999), Vera and Crossan (2003) suggest that the conclusion from these studies is not that more knowledge leads to greater performance, but the knowledge that is relevant may have positive effects on the organization performance. Therefore, knowledge management (KM) has been introduced to manage the relevant knowledge.
As there is rapid growth in the business sector and information technology in the global market there are many factors which has to be managed and changed with the time in order keep up with the growing technology and knowledge management is one of those important factors. The term knowledge management throws light on the procedure of how knowledge is used in an organization. Thus it includes
Knowledge management has gained substantial importance in the past few years due to the realisation of numerous advantages associated with efficient knowledge management. An improved decision-making process, considerable increased in productivity and quality, sharing of best practices, less circumstance for reinvention process, and increased development of the skills and talent of the workforce are some of the benefits associated with the knowledge management within the organisations. (Jennex, 2008, p.275). Efficient combination of previously unrelated elements and exchange of tacit knowledge helps in the creation of knowledge that correspondingly leads to appropriate transfer of the gained knowledge transfer (Nahapiet & Ghoshal, 1998). The implementation of knowledge management strategies depends a great deal
This critical analysis will discuss a quantitative study regarding the knowledge process and management’s role. This investigation views knowledge sharing as related to its application. The authors are interested in determining if and how management’s influence effects the knowledge sharing process. This paper will examine the study, providing criticism on the problem statement, academic justification, literature review, research questions, methodological choice, and the findings.
Knowledge Management is defined as the process of capturing, distributing and effectively using knowledge (Davenport, 1994) 1. It can also be refer as a multi-disciplined method in order to accomplish organizational objectives by fully utilized and generate value from their intellectual and knowledge-based assets 6. Knowledge Management focuses on the gaining, creating, and sharing knowledge and technical foundations that support them 2. According to Grey, knowledge management is an audit of “intellectual assets” that highlights unique resources, critical functions and potential deadlocks which prevent knowledge flows to the point of use. It protects intellectual assets from decaying, seeks opportunities to improve decisions, services and products through adding intelligence, increasing value and providing flexibility (Grey , n.d) 5. On top of that, knowledge management includes a range of planning and practices used in an organization to classify, create, distribute and enable adoption of intuitions and experiences.
Knowledge Management is by definition the process of capturing, distributing, and effectively using knowledge. Knowledge management is a technology field that promotes an incorporated approach to identifying, securing, assessing, retrieving, and sharing all of an enterprise 's information assets. These assets may include documents, databases, policies, procedures, and previously un-used experience and expertise in individual employees.
This paper discover about application of knowledge management in process performance in organization. An experience of applying technology of appropriate results in improving operational management is important. In order to measure the success of process performance consistently, the organization have to use different features in each knowledge management presentation. They have to change the practices to be more responsive so some improvements of the process are require, which focus on quality, time, speed, reliability and reducing the production cost. The idea of managing trade-off between time, quality, flexibility and cost is challenging and not suggest to be applying for new practices in the process. Two influences make process shift
KM is defined as the set of organized and regimented actions that can be taken to attain the maximum value from the knowledge available to it by an organization. A proper combination of organizational, social and administration motivation along with exploitation of apposite technology is required by knowledge management. Gathering, classify, store and spread all knowledge which the organization needs to both develop and progress is the idea of KM. To leverage and reuse knowledge resources that previously supply in the organization. As a result people will create best practices rather than reinvent the wheel KM deals with two types of knowledge, tacit and explicit as reported by Huergo (2006) and Jennex (2005).
Knowledge management system normally acts as a future development planning of any organization (Neeharika, et al., 2013). It develops the system through which the information, knowledge, techniques and methods are shared with the external and internal stakeholders of any organization (Agrawal, 2014). This sharing of knowledge act as a base for the future development and progress of any organization (Gandini, et al., 2014).
Knowledge management is a large term and can mean a number of things. For the purpose of this paper, the definition of knowledge management that I will recognize is the creation, development, and sharing of knowledge and information within an organization. However the problem remains, as well as the topic of this paper, exactly how effective is knowledge management in an organization. Furthermore, the key question that I hope to answer in this paper is how the use and development of knowledge can be managed in an organization. Although there are countless pieces of literature on knowledge management itself, and there have been proposals that link knowledge management to a company’s performance, to this date there are very few papers that attempt to measure the effectiveness of knowledge management within an organization. Overall, my objective of this paper is to compare two separate companies and first, find out how to measure the value of knowledge management, and second, find out how beneficial it is to the organization.