Managing Change in Organisations Essay

43-45). Top-down change process provides prescription that has only been developed by top managers and given to lower cadre employees down the ranks to consume without their input. According to Bovey & Hede (2001, p. 540) resistance occurs at the individual level, where employees are motivated by psychological factors to change that include resentment, frustration, low motivation and morale, fear, and feelings of failure. At the same time, earlier publication by Yilmaz & Kilicoglu (2013, pp. 17-18) identified four factors that motivate employees to resist changes in the organisation: employees focusing on self- interests as opposed to those of the organisation, having inadequate understanding of

Many people may resist change because they fear they will lose their jobs, status or position. It may be because they do not fully understand the purpose of change, or they may have a different perspective on the change than their management. “Individuals, groups, and organizations must be motivated to change. But if people perceive no performance gap or if they consider the gap unimportant, they will not have this motivation. Moreover, they will resist changes that others try to introduce,” Bateman and Zeithaml explained. Many times change for people at work

Resistance to change is an expected reaction of human nature. We are not accustomed to change, as it is possible to lead to failure; however, there are also ways to manage the resistance within the company.

The more active the participants are in the planning, the less resistance there will be later (Sullivan & Decker). If staff does not trust leadership, does not share the organization's vision, does not buy into the reason for change, and aren't included in the planning, there will be no successful change, regardless of how brilliant the strategy (Goman, 2000). How people react to change is important to understand. Change takes an emotional toll on people, some more than others. It is important not to underestimate that toll and understand who will have a harder time adapting to change. Fear of change has many roots. Those roots can be a lack of trust, fear of failure, fear of loss of income or a belief that the change is unnecessary (Sullivan & Decker). By understanding the reason for the resistance a manager can help the employee overcome his or her fear and become a supporter of the change. The last two steps are to provide feedback mechanisms to keep everyone informed of the progress of change and evaluate the effectiveness of change (Sullivan & Decker). People need to be kept informed of the change process to minimize anxiety. Sometimes there are unexpected consequences to the change, and it is important to have a system in place for those consequences to be discussed and if needed more changes made in order to accommodate those consequences.

Changes are very critical to enhance organizational effectiveness. An organization needs to implement changes to stay productive, competitive as well as avoiding calamity in the case of aviation sector. Changes are the process of instilling new attitudes, values, norms and behaviors within an organization to support the way of doing work. However, the implementation of changes is a task that requires adequate planning and design since changes are not always welcome and could lead to individual's resistance to change. (Agboola,& Salawu,2011). The identification

The reasons why I feel people may resist to change is because they are afraid, they are stuck in a routine, they don’t like the way the new change is or they just don’t understand it because it to different. People are sometime more resistant to change regardless because they are lazy and been doing something so long they don’t want to learn anything different. Also it because they are so use to doing things this one way for years they don’t understand why it must be done different. Change is always really scary to people that have been use to completing a task the same way. They are more afraid of making a mistake use this new way then they are with the old way. This fear happens because at least they are more understand of what they did wrong

Throughout the years the world has experience change. In the last five years we have seen drastic change within our country. In 2007 we elected our first African American as president. The technology world has change, almost every electronic we use now are touch screens. Everything outside of the work place has been adapting to change, but can the employees in the workplace adapting to change.

Personal impact and fear of change are not the only causes of resistance by individuals during a change to business practices. The lack of respect and negative attitudes can also lead to employees resisting business change. If an employee lacks respect or has a negative attitude towards a person or department leading the change, then there are more likely to oppose the new ideas being implemented. Poor communication greatly impacts individuals’ accepted to new practices in a company. Typically if an employee is given new behaviors to adopt, but is given no reason, then that employee may reject the change. Upper management must effectively relate the value, need and benefit of the change to help get employees on board with new changes. The lack of individual input can also lead to resistance. Some individuals feel the need to be included in new ideas. When employees are not asked to be involved in changes, they may lack the vision of importance or will to change. A heavier workload can also cause opposition among employees. Employees may not embrace more systems and requirements needed

Certainly, there are several reasons why people don’t like to undergo a change situation. Firstly, some people are more concerned about the implications of change to themselves rather than thinking of the benefits it could bring for the company for example, I feel more comfortable working where there is more interaction with customers rather than working inside the office. Secondly, it somewhat also depends on the individual’s level of tolerance to change; some people feel more secured and satisfied with current working environment. Furthermore, there might be inadequate information about the benefits a change can bring in to them and the organization. Therefore employees are usually hesitant of undergoing a change situation. However, chapter 6 of Organizational Change looks into how we can minimise resistance to change in an organization which is described as Kotter’s theory. Kotter suggested six strategies for overcoming resistance to change:

Another primary reason for resistance having a part in the workplace would be in the case of power hungry managers. This can be one of the absolute most irritating things to happen. There are times when an employee's immediate manager can go on a "power-trip" and expect others to meet every order they bark out no matter how ridiculous it is. This can get to the point ware something has to be done about it. For example, an employee may be doing their respective job and the manager will walk in tell them to do something that has no relevance to what has to be done that week, simply because they enjoy bossing others about. These unnecessary demands can be denied in a few ways. The firs and most obvious way would be for the employee to simply ignore the managers. This only works if the employee is in the right. The manager will go to his superior to report the incident. The employee's immediate manager will look like a complete idiot trying to justify to his boss why he wanted the employee to do the job. Another option the employee has is to accept the task but not happily. What this means is that the person can do the job, but

In these instances, change is seen as evil and not "healthy". Change is not looked on as a positive opportunity and thus is rejected by the individuals in a company, which may result in incohesiveness within the organization and eventual collapse. Personal instances of resistance like those stated above often hold companies back because of their conservative views as they often result from lack of individual confidence in oneself to be creative. Stemming from personal instances of resistances is the occurrence of group resistance to change. Sources of group resistance to change include: Conformity to Norms (Inertia), Vested Interests, Sacrosanct, Rejection of Outsiders, Overdetermination, and threatened power. Vested Interests is probably the most interesting source of resistance because how can interest in being the best be a resistance? Vested Interests can be a resistance because it often promotes conformity to norms, as workers are less likely to contribute their ideas to the advancement of innovation and as a result the company suffers as past new ideas become old, and new ideas are needed to survive in the ubercompetitive business world today. Rejection of Outsiders can be looked on as positive or negative, but more negatively, thus placing it as a resistance to change. Rejection of Outsiders might cause more cohesion within a group to rely on each

Technical resistance is caused when employees are concerned about the capital that was invested in the technology and equipment that is currently being used. There is also cultural resistance that is difficult for employees to change values, norms, and procedures that are supported by the current culture within the organization. The final type of resistance is political resistance. This happens when decisions made in the past are now being questioned which can cause certain stakeholders to feel threatened (Van Dijk, & Van Dick, 2009).

Bolognese, A. (2002). Employee Resistance to Organizational Change. Retrieved December 2, 2006 from Internet, http://www.newfoundations.com/OrgTheory/

People often resist change based on fear of the unknown, fear of loss, fear of failure, disruption of interpersonal

To identify the key elements of the resistanceto change described in this situation, one may make use of the six Change Approaches of Kotter and Schlesinger.[1]The model prevents, minimizes or descreases resistance to change in organizations. According to Kotter and Schlesinger (1979), there are four reasons that why people resist change, three of which are applicable to this case: