Marketing Techniques and Analysis
Strategies for Different Models
Alex Fahrenbruch
Embry-Riddle Aeronautical University Abstract
This paper will discuss the varying techniques that two similar companies can use to facilitate successful marketing strategies. It will also delve into the techniques of one of these companies to further understand how these techniques close the provider gap to achieve a better service quality. Marketing techniques directly relate to the type of business and customer base involved. Two companies that offer similar services can, and often do, vary in their approach of marketing to achieve prosperous results. By investigating the two companies, Papa Murphy’s and Mama Carpino’s, and the differing techniques using the services marketing mix, it becomes easy to see how the marketing strategy for each company works. Analyzing the techniques a company uses can show where the provider gap widens and can enable the company to make the necessary changes to close the gap. Closing the gap makes for a better customer experience and helps to ensure that the customer will want to utilize the service again. Introduction Different companies occupying the same market niche often provide similar products, but with very different marketing and production strategies. This paper will focus on the pizza industry and two very different companies offering ostensibly the same product – Papa Murphy’s and Mama Carpino’s. The first, Papa Murphy’s, sells
In order to effectively undertake market research on customer behaviour; such as expected prices, how they react to certain methods of research and what kind of care do the customers expect after the purchase is made, it would be best to use observation along with focus groups. Surveys, if used, should be done face to face by door knocking as it is more convenient and has a high response rate. The survey should include quantitative and qualitative type’s questions in order to get a `broader view of the customers’ behaviour. Questions could include “What do you think affects your behaviour
As I reflect back over these last five weeks I now have a clearer view of marketing and how it affects not just the consumers of the world and the companies with their marketing managers, but how it affects me. Yes, I am a consumer who clips coupons, budgets my finances, and looks for sale items and this marketing class has taught me that marketing is more than selling or advertising. Marketing managers have a difficult job, as marketing involves identifying, meeting and satisfying the needs of customers or clients with goods and or services. Coming up with different strategies and marketing mixes is challenging because we live in a changing world with people who needs and financial situations are different. Yet still marketing engulfs every part of our daily lives. From what type of breakfast we eat, to where we shop, and even in our work environment. As I examine marketing, I will blend aspect to my career path as I make myself marketable for the future and aid my employer in the growth and survival in the economy.
This business plan is for Reek’s Bistro, a new medium-sized restaurant located in the Triangle area of North Carolina. The Triangle is made up of three primary cities of the Research Triangle metropolitan region, Raleigh, Durham, and Chapel Hill. Reek’s Bistro will focus on Mediterranean cuisine in an American style restaurant environment. An emphasis will be on natural foods that taste good and are good for you. The restaurant will procure locally grown produce, while offering additional services and products, such as catering and Reek’s Bistro brand items sold in grocery stores.
Papa John’s competitive strategy primarily follows Porter’s unique or unusual product of services. Papa John’s executives understands their product is unique and people chose them over other pizzerias because of this. In Porter’s typology he suggest that managers do the following: focus on identifiable subsets of the industry in which it operates or serve the entire market as a whole. Managers should also determine if the business should compete by competitive prices or price it accordingly to the unique craft they serve ( Parnell, 2008). With Papa John’s reputation of better ingredients, better pizza Papa John’s has set the tone for consumers to expect to pay more than they would with their direct competitors.
The rivalry in the competing seller market involves the number of competitors to increase and become more equal in size and capability. Let’s keep in mind that the pizzas industry is dominate by four companies: Pizza hut, Domino’s, Papa John's and Little Caesars. In 2012, the pizza market for Pizza Hut gained the most market share, capturing 14.68% of pizza sales (Barret, 2012). In 2013, Pizza hut earned 11.65% market value, while Domino's earned 7.60% and Papa John's 4.23% (he, Zha& LI, 2013). Little Caesars dropped 1,000 outlet and $600 million in sales. Papa John's added more than 500 Units and $700 million in sales over the last decade. Some of the rivalry are fast casual restaurants like Chipotle and Panera that decrease the pizza industry market over the last ten years (Barret, 2012). Another competitive rivalry are prices and menu changes. We know that Pizza Hut and Domino’s are the top two in the pizzas industry. However, there store sales has increase once they re-elevate there price menu. Pizza Hut offers pizzas for the low starting at $ 8.00 and $10.00 pizzas any sizes. But want Pizza Hut is doing is attracting more customers and
There are so many marketing techniques that companies use in today’s world. There are also many competitions that companies face because of the advancement of marketing and different kind of brands. Old spice does a great job advertising and campaigning by using classical conditioning. Old Spice is an American brand that males use for grooming, they do a great job marketing the product and presenting them to consumers. Classical conditioning is when theorists teach either animal or human certain behaviors passively through repetition. After the theorist teach the animals, the theorist measure and see what the response. One of the most important thing about classical conditioning is to see something repetitively, and learning how to behave.
Payers: We propose marketing to move toward negotiations with payers where possible, but this is not a straightforward task. Chars data (2012) shows Medicare and Medicaid were payers for 79 percent of acute-care patient days in 2012 (not counting swing beds; but our data might be skewed if including nursing home residents). Because hospitals typically are not able to set the terms of CMS’ payments, we propose investigation into additional pilot projects (adding to what Lincoln Hospital has already initiated), including the Community-based Care Transitions Program. Data about the existing payer mix is publicly available (inexpensive, neutral), but doesn’t look at the total market (see next section).
The marketing company offers three advertising services-the TV commercial, the cellular phone application (app), and the Facebook page for their customers. The prices are one million dollars, five hundred thousand dollars, and two hundred fifty thousand dollars respectively. However, if a customer paid for the complete package including three advertising services, the total cost will be one million and five hundred dollars. The customer would pay two hundred fifty thousand bonuses to the company if the App is downloaded five hundred thousand times in the first month. Additionally, the customer must pay 50% of the total price when he signs the contract, and the remaining 50% of the total cost would be divided into two installments. The
The Papa John’s case provides a classic example of a company that entered a highly saturated and mature market and was able to enjoy immense growth and success due to its creative product differentiation strategy. The company’s motto has been consistent from the day the first restaurant was opened: Superior ingredients and a superior product from its competitors. John Schnatter took the basic concept of product differentiation and positioning to new heights as he created a strong global brand, which had an unprecedented track record of success and customer loyalty over its competitor’s pizza products.
A significant challenge that Eagle Boys pizza management has faced prior to 2011 is responding to the growing amount of different pizza businesses, in competition with Eagle Boys, and the need to introduce new ranges and varieties of products to satisfy the needs of consumers. They had been challenged to introduce new products such as gourmet pizzas, desserts, and sides such as pastas, chicken wings, garlic bread etc. This challenge was experienced during the growth stage of the business cycle.
The blush hair and beauty studio (salon) is located in Ringwood east Melbourne. This salon offering an entire family to have their needs satisfied in one appropriate location. This salon serves men, women, and children and accepts appointments as well as. Blush hair and beauty salon also sells retail
To know the impact of marketing investment: With the help of an accurate data, one can predict the output or significant and measurable performance impact in future of marketing investments made today. This helps in predicting whether the marketing plan is worth investing in or not and can save millions of dollars for a company.
While these mobile opportunities were enticing, Ms. Bornstein still had to make a business case to Suliteanu. It would be necessary to define key metrics to measure the success of social media, video, and mobile for 2011 and beyond, as part of her long-term strategy for Sephora’s online media spending. To measure its return on investment, Ms. Bornstein reviewed a Third Party Social Media Evaluation Framework (Ofek & Wagonfield, 2012, Exhibit 14). Using this framework, Ms. Bornstein could measure the current investments Sephora was making in its social media and make three key arguments in her proposal. First, Sephora successfully generated a wide range of interactions with its social media (See Appendix, Exhibit 1). According to the third party, consumers could be sorted into three categories based on their levels of engagement: Advocates, Followers, and Searchers. Using a conversion rate, Sephora can see clearly that its social media participants turned into buyers. Ms. Bornstein must direct her attention to these metrics as they provide the most straight-forward return on investment numbers for Sephora’s social media outlet. Second, Ms. Bornstein already knows the value of its Facebook followers. Sephora entered the Facebook scene in 2008 by creating a Facebook Fan Page. By 2009, it had 300,000 followers and by September 2010, it had 812,000. Based on the analysis of an
Snapchat is an image messaging application software. The application was created by Reggie Brown, Bobby Murphy, and Evan Spiegel. It is viewed as a fun messaging application that allows users to share moments. Fundamentally, users can take a video or photo, add a doodle or caption, and send it to their friend or friends. The recipients can only view the Snaps for a maximum of ten seconds after which they disappear. Users can not only share videos and pictures but also texts and drawings. Snapchat was introduced barely five years ago and has within the short period of time attracted many users, especially, young people (Herring, 2014).
The four P’s are essential for any company wanting to implement the marketing concept, unfortunately these tools only concern the operational side of an organisation (they identify the wants and needs of a customer and then present them as a product). If a company wants to succeed and survive in the future they must focus on marketing planning, this concept concentrates on where the company currently is both internally and externally and the best way for long term progression.