MasterCard- Case Study
Background Summary In May 1998, Meltem Tekeli, MasterCard’s Vice President for Global Promotions and Sponsorships, had already begun discussions with senior MasterCard staff on the renewal of MasterCard’s 1999-2002 World Cup and World Championship Soccer (WCS) sponsorship. When the results of the 1995-1998 WCS Sponsorship came in, it was clear that they had far exceeded those achieved in the previous rounds of their sponsorship of soccer. As one of twelve worldwide sponsors, MasterCard executives knew that their global payments franchise sponsorship of this event was a resounding success. With a cumulative audience of approximately 37 billion in 200 countries and territories watching the matches of the World Cup
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Strengths One of MasterCard’s major strengths was the success they gained from their sponsorship of the 1998 World Cup. By 1998, MasterCard had 364.6 million cards in circulation worldwide, a gross dollar volume of $651.6 billion dollars, and was accepted in 220 countries and territories. In the late 1990’s, MasterCard successfully released a new campaign, “Priceless”, with the slogan “there are some things in life that money can’t buy, for everything else, there’s MasterCard”. This campaign received outstanding results in 26 countries. In 1999, MasterCard decided to realign their marketing strategy because of the changing market. They decided to put their logo on the back of cards to attract major member banks. Within the industry, this was seen as a bold move. Citibank, which partnered with Visa, moved all of its credit card business to MasterCard because of the realignment strategy, which Visa refused to follow. MasterCard gained $100 million in dues from Citibank. MasterCard also worked with government authorities to track and decrease credit card fraud, which is a major strength for them. MasterCard teamed up with soccer legend, Pele, and made him their World Cup spokesperson. A major benefit for having Pele is the association consumers have between MasterCard and Pele every time they see his ad. Pele made 120 appearances in three years, and MasterCard received 1 billion media impressions worldwide.
Although, the case study of Manchester United gives us a good example of a brand’s ability to globalize, it does not give us a clear picture into how a league as a whole accomplishes these same goals. To get this clear picture of a successful global soccer league we can review a case study by Matthew Holt that examines the UEFA Champions League and its ability to succeed. The UEFA Champions League(UCL) was established after the UEFA European cup started to see more revenue increases based on the increase in television and digital technologies. (Holt, 2007) The goal of the UCL was to increase revenue through a newly structured European club soccer league. The first way that UCL accomplished this was through centralized marketing. This was accomplished through selling the television rights as the UCL brand rather than allowing the clubs to individually sell the rights to the games. This increased the value of the television rights and in turn increased the profitability of the clubs. (Holt, 2007) UEFA sold this UCL brand
The intriguing thing about the TJX escapade is that TJX lost the Visa information of 96 million buyers (around 29 million MasterCard casualties and 65 million Visa casualties). The expense, all things considered, had to be taken care of by the guarantors of the charge cards. From a business point of view, the scandal shows up not to have unfavorably influenced TJX. It may matter to clients who turned into the casualties of character extortion and the banks who need to cover the false utilization of charge card numbers, yet it has not influenced TJX. Since TJX lost claims by banks, it seems to have affirmed the of held (but deceptive) conviction that defensive measures are unimportant, and that the insignificant sum ought to be spent on them.
MasterCard has also partnered up with other minority-focused organizations, such as Women 2.0, which is focused on connecting talented women in technology to existing entrepreneurs (6). The relationship between Women 2.0 and MasterCard will help create communities of innovative women in technology, and to help them cultivate future leaders of these women and provide continuous support through their careers (6).
However, the applicability of the discount card to solve actual affordability of housing was a concern in the feedback. It was notably suggested that the Cheap Students' element of the discount card would not meet specific housing needs. Also, an accessibility of the Cheap Student and its services were mentioned. Moreover, the question of funding and promotion of the discount card remains perplexing. The funding mechanism of discount card and the way it would be promoted to small businesses, utility companies, and various other stores was unclear. Likewise, questions of what would convince the businesses and organisations to accept the discount card were in the feedback as well. How might we address housing needs as it has been severally
Fans and spectators at sporting events are welcomed to arenas, stadiums, and fields with themed events, promotional opportunities on social media like geo tags or social media shout out for fans, promoting player digital question and answer session, and email marketing material with coupons or event dates before and after games. Even though these events and materials are great ways to promote the organization, its players, and partnerships, these events are not an individual task to execute successfully for enjoying events. What the fans and spectators do not witness is the hard work and dedication that goes on to put on these events. Furthermore, planning and executing marketing and promotional campaigns is not a singular task. In actuality,
On Thursday, September 29, 2016, Costco switched their store credit cards from American Express to Visa. Approximately 11.2 million credit cards were transferred to visa cards. With the change in credit card carriers 1.1 million other customers applied for the credit card of which 730,000 new accounts had been activated. The switch between the two credit card bands didn’t go smoothly. The problems the incurred by the company are now behind them, and now Costco is benefiting by not paying as high of fees with Visa. By Friday, Costco’s share prices were up by four percent, and their quarterly earnings were higher than Wall Street predicted. Compared with last year, Costco is still down by five percent and is not doing as well as previous
I requested a credit limit increase on my Sears Master Credit Card (Card #5121 0722 6133 2649) on May 15, 2016. Prior to the request, I specifically asked the representative if the request would result in a soft or hard credit pull. I was told that the credit request would result in a “soft pull” and would not affect my credit score. The rep. stated that the system didn’t generate a request to pull my credit, but I needed to be forwarded to another department to further review. The rep. at the other department stated that my request hasn’t been denied but in order to proceed with the request since it was for a higher amount, that he would need to review my credit report. I asked him by reviewing my credit would that result in a HARD PULL. He stated that it would result in the hard pull. I told him that if this would
My clients Dustin and Paula Bodkin have been working with Chase since January trying to get a loan modification. Chase has lost faxes; and ask for abnormal request. I feel due their stalling and unorganized methods has lead to them saying a short sale is all they will take regarding the loan. my clients loan is guaranteed by Rural development. We have asked for that account number because they guaranteed the loan. Since RHD wants to work with clients to keep them in their home. Chase has no record of my clients account number. Mr. & Mrs. Bodkin want to keep their home and make their payments and they have tried since January and Chase had refused to take payments until now and they want approximately $8,000. Unfortunately it is not possible
I agree with your claim that MasterCard unethically uses doublespeak in this advertisement, and that was one of my main ideas (my first one to be specific) in my original answer also. It’s interesting how when we think as critical receivers, we can clearly see the juxtaposition between what’s said and its actual underlying meaning. For example, when they say “free”, it will actually cost a lot of money, and when they discuss “offers” associated with having this card, they fail to mention the fees and terms that are associated with the card. While any misleading or confusing persuasive language can be considered doublespeak, this specific utilization of words with opposite meanings exemplifies George Orwell’s “newspeak” from 1984 (Larson,
Putting a huge emphasis on marketing such as Ronaldo promoting BlitzBall soccer balls or leasing billboards and putting up posters around Argentina to attract potential customers to help increase brand recognition and generate sales.
When discussing major sporting events of the world, the World Cup is the second most watched sporting event in the world (outside of the Olympics). An event that occurs every four years involves countries from the entire world. The last World Cup occurred in 2014 in Brazil, with over 3,400,000 million in attendance and over 219 countries around the world watching from home (Slater, 2014). With the plethora of fans in attendance or watching at home, combined with the money and resources involved into the coverage both from around the world and at the country that is hosting it, one can understand the amount of money involved. However, hosting the event can make said country an abundance of profits. Due to this, there is a committee that is
The government is seeking to tighten lending standards in the $52 billion credit card market as part of its agenda of addressing credit card debt traps. As a result, consumer advocates are pushing for new rules that would force banks to only issue credit card limits that customers could repay within three years. However, the banks have rebutted this proposition claiming that 10 years is a “reasonable” time frame for how long it would take a customer to repay their credit card debt. They further argue that only a trivial minority of consumers get into debt trouble with their credit cards. Reforms in this area would require banks to ensure they only issue credit limits that could be repaid within an unspecified period leading to debates surrounding
was introduced by four prime credit card organizations in particular Visa, Master Card, Discover and
The decrease in consumer engagement on social media platforms is bad for the sponsors, as well, as they hope their advertisements would be a part of positive online conversation. Despite speculation that companies might take a financial loss for their 2016 sponsorships, many of the global sponsors ended up benefiting from their investment. Among the 2016 sponsors was Procter & Gamble, an international consumer goods company, which has been an official global sponsor since the Vancouver 2010 Olympic Winter Games (3). “Each year, P&G’s Olympic Games campaign is inspired by the research brands like Pampers and Bounty to create products that work better for moms and families” (4). At the 2010 Games, the company’s “corporate advertising campaign yielded 39% higher brand recall and 62% higher message recall than average Olympic ads” (5). As a result of their success, Procter and Gamble signed on as official global sponsors for the next five Olympic Games.
Citibank should launch the card product in Asia for several reasons. Firstly, Citibank can ride on the rapid economic development in the region via credit card products. Secondly, it is also an excellent way to overcome distribution limitations imposed on foreign banks in the region. Thirdly, it allows Citibank to expand its customer base from the upper income segment to include the rapidly growing middle-income households, which is consistent with its global growth strategy and mission in Asia Pacific. Fourthly, by introducing credit cards, Citibank will be able to cross-sell other product lines such as Auto Loans and Ready Credit