Metro Toronto's Performance Management System

A performance appraisal is a key element in organization and can be one of the greatest tools used to record employee production. Organizations can establish their goals and objectivities, while involving the employees in the process. Conducting a performance appraisal increases productivity and morale and can prove to be effective in performance production.

An appraisal is one of the most commonly used methods of formal assessment and is used to evaluate and assess the performance of an employee against agreed targets and objectives, with the aim of improving employee performance. Where an employee has been able to achieve their targets, the appraisal can be used to recognise successes. This often helps to increase an employee’s confidence and motivation and can lead to better organisational performance. Many organisations will use the outcomes of an appraisal to identify potential candidates for promotions or even an increase in pay. At the same time, an appraisal meeting may include discussions on underperformance, identifying why this has occurred and how this can be avoided in the future.

A). Lack of Teamwork and Conflict resoultion: In relation to the case, many of the recently hires employees are not including and not trusting/age discriminating Mr. Hill. Although, there were more older employees who were upset, Mr. Hill was the one who had a massive reduction in hours. He is now going to the HR Director and Executive Director. He should have approached them earlier with the problem. (Chapter 4)

they fail to protect their employees from discriminatory acts by third parties in the workplace. For example,

At the end of each performance year, employees will be evaluated on their performance for the previous year. The performance ratings will go from 1 being the lowest to 5 being the highest. How they rank for the year will determine bonuses, if any, as well as any increase to their base pay. The following table illustrates how the performance rating is distributed.

During the second half of this rating period you continued to maintained and effective working relationship with your coworkers and team members but sometimes fell short of an effective relationship with customers and other external stakeholders. Katrina you have handled tenses/stressful situations calmly in order to reach resolutions but there were time when you fell short of resolving stressful situations. Katrina you makes arrangements for events when away from the office but often fall short of handling

This is a problem that could occur between the employee and employer, it is a complaint that they could have against each other for something that either of them has done wrong.

has major drawbacks in its application in situations where the rights of the employees are

This paper will discuss will discuss rating system that judge employees on job performance. The rating systems that will discuss in this paper are the following: forced-ranking, absolute-rating and relative-rating system. The author will discuss weather forced ranking is a good performance management system, the different between the absolute-rating and relative-rating systems, an what would the author rely on as a rating system and can a absolute-rating system be devise that would guarantee differentiation among workers,

changes in compensation and how they relate to the scores employees receive in their performance reviews

As stated by Peter F. Drucker, “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” Performance management is essential to achieving an organization 's mission statement and business goals, and also in attracting, retaining, and motivating qualified employees. There are many benefits and reasons why an organization should execute a performance management system. Performance appraisals establish the basis for qualifying, recognizing, and rewarding employee contributions. In this paper, I will discuss what performance management is, the problems with the current performance management system at my organization, how other organizations have succeeded in their performance management system and how I would advise management at my current organization to improve our performance management system.

3. How valid is the company’s argument that the labor agreement with maintenance employees is “beyond the scope of this grievance”?

Performance Management Within the Workplace The basis of the mainstream of performance appraisals within the modern workplace is one person (a manager or executive) rating one more, an intrinsically individual process. There are distinction such as 360 degree appraisals that include the judgment of others such as clientele and peers/colleagues in the process but it is the action of one person transitory judgment upon another that is subjective in nature and the root cause of many of the problems encountered in the research associated with performance appraisals. Performance appraisals are of importance to the organisation, as they often provide the only measure of an individual's contribution and

On the other hand, poor performance, or mediocre performance may lead to negative appraisals and consequences, including job termination or withholding of bonuses, awards, and promotions. Performance appraisals are a systemic means of ensuring quality of work performance, and thus achieving the strategic objectives and advancing the goals of the organization. These performance appraisals, in order to be effective, must be applied in a uniform, objective, fair and consistent manner over time. In addition, the expectations of the performance appraisal must be clearly understood and agreed upon by the supervisor and the employee. Objectivity and fairness in the appraisal system build trust in the organization as well as high morale among employees.

According to Robbins, DeCenzo, and Coulter (2013), a performance management system is a process of establishing performance standards and evaluating performance to arrive at real human resource decisions, such as pay increases and training needs, as well as to provide documentation to support any personnel actions. Ghauri and Neck (2014), examined a performance appraisal (PA) study in the Pakistan pharmaceutical industry, which identified critical performance factors that account for most negative perception among sales employees, the performance appraisal process and the organization. The case focused on making comparisons between the PA systems of Pakistan’s pharmaceutical national companies (NCs) and multinational companies (MNCs). In Pakistan, the pharmaceutical industry is the 11th largest market in the Asian Pacific Region and the largest employment provider in the country with a market size of about 1.4 billion dollars (Ghauri & Neck, 2014). The country also has over 400 pharmaceutical MNCs and NCs with about 25 MNCs dominating about half of the market (Ghauri & Neck, 2014).