Ops Paper

The second service targets the enticement of new customers while also catering to loyal customers. This service would consist of

Customers often have substantial power to affect the competitive environment. This power can take the form of easy consumer access to several retail outlets to purchase the same or similar products or services (Pearlson & Saunders et al., 2009). L.L.Bean has, from the beginning, recognized that the customer has many options in spending. This recognition of the power the customer holds is reflected in

Ed. Stephen Greenblatt and M.H. Abrams. 8th ed. Vol. 1. New York: W.W. Norton, 2006. 162-213.

The Theory of Constraints and the Queuing Theory is something that all forms of businesses should be looking to exploit. The Theory of Constraints contends that all businesses have some form of constraint that keeps them from working at optimum efficiency. These constraints are found, reviewed, and corrected by a simple process of finding what to change, what to change to, and how to cause the change. The Queuing Theory can be applied in a similar fashion in businesses. In comparison, it attempts to point out inefficiencies similar to that of the Theory of Constraints; however, it seeks to accomplish these goals through a mathematical equation rather through a

4. Distributing services using activity based costing reveals that Customer A is a highly more profitable consumer to Western than Customer B, despite identical net sales (see attached). Customer A uses less storage, delivery services, has fewer requisitions and a smaller inventory balance, making them a more inexpensive customer to service, in comparison to Customer B.

This paper is my own work. Any assistance I received in its preparation is acknowledged within the paper or presentation, in accordance with academic practice. If I used data, ideas, words, diagrams, pictures, or other information from any source, I have cited the sources fully and completely in footnotes and bibliography entries. This includes sources which I have quoted or that I have paraphrased. Furthermore, I certify that this paper or presentation was prepared by me

Article VII: When a state raises an army for national defense, all officers ranked colonel or below will be appointed by the state legislature.

Establishments can try to deliver a competitive advantage by ensuring quality service and reducing customer wait time.

73 F.3d 965; 1996 U.S. App. LEXIS 436; 37 U.S.P.Q.2D (BNA) 1449; 96 Cal. Daily Op. Service 315; 96 Daily Journal DAR 507

Preventative efforts to reduce stress ulcer development include pharmacological agents such as proton pump inhibitors (PPIs) and histamine 2 receptor antagonists (H2RA) (Kersh et al, 2017). The continued use of SUP, such as PPIs, may increase the risk of ventilator-associated pneumonia and Clostridium difficile infections (CDIs) by suppressing gastric acid of bacteriostatic effect (Ro et al, 2016). Because of widespread prophylactic use of pharmacologic agents and the development of hospital-acquired infections (HAIs), healthcare costs have increased by $14,000 per patient (Barletta & Sclar, 2013). Although some evidence suggested that SUP should be implemented for those at increased risk for stress ulcers, it is unclear to whether or not

By Gerald Graff, Cathy Birkenstein, and Russel Durst. New York: W.W. Norton, 2010. 395-99. Print

7. The more valuable the service, the longer the consumer is willing to wait. 8. Solo wait feels longer than group wait.

Such criticisms appear to be counterintuitive to the conventional wisdom that having more options, or choice, is generally desirable. Decision makers are facing this conundrum as increasingly more firms and institutions are implementing or contemplating queue-jumping options, either in its purest form or in concept, to maximize profits and efficiency in today’s competitive environments. Firms may attempt to attract more customers and increase profits by offering variations of their goods and services to capture more of the consumer surplus. Still other institutions such as governments strive to achieve greater efficiency

While the Quality of Service (Qos) offered to clients may be improved through innovative conventions and new technologies, future patterns ought to consider the efficiency of resource allocation and system/terminal participation also. Game theory techniques have broadly been applied to various engineering design issues in which the activity of one component has affect on (and maybe conflicts with) that of some other component.

Purpose – Delay is an important issue for service providers. Indeed, previous studies have widely