Psy/230 Week 4 Business Communication

Should any member refuse to participate in the mediation that member’s action results in a lost position, and the dispute is then resolved. Mediation should not exceed one day. The team leader through directives from the instructor will facilitate the mediation in an attempt to resolve the dispute. Throughout the mediation each team member will be able to state their position and provide any supporting information on their behalf. After each team member has presented their supporting information in regards to the dispute, the instructor will rule on the dispute with the team leader serving as facilitator and witness. The instructor’s ruling is final and shall result in resolution of the dispute.

Traditional approaches to mediation assume that a conflict’s parties and a mediator share one compelling reason for initiating mediation: a desire to reduce,abate,or resolve a conflict.To this end,both sides may invest personnel,time,and resources in the mediation.This shared humanititarian interest maybe the only genuine reason in a few instances of mediation,but normally even this interest intertwines with other, less altruistic,

This type of mediation may be quite similar to mediation that occurs in the civil context such as personal injury or family cases. Prior to commencing mediation, counsel should ensure that the client is prepared to engage in a give and take, mediation requires the agreement from the opposing side thus neither party is going to leave without some concession. Further, the general public has more exposure to the adversarial approach of courtrooms, as such they will need to be prepared for the relaxed and collaborative approach of mediation.

Negotiation, mediation, and arbitration are all forms of Alternative Dispute Resolution (ADR) that are alternatives that organizations use to avoid litigation in court.  According to Valenti Law, negotiation and mediation are forms of non-binding ADR, while arbitration is a binding ADR (2011).  Since arbitration is a binding ADR, the arbitrator’s decisions are legally binding and cannot be challenged by either party in the arbitration.  “There are limited grounds for challenging the decision” (Valenti Law, 2011).

“Grievance mediation is an alternative dispute resolution procedure which promises many of the advantages of arbitration in less time and at lower expense” (Roberts, Wolters, Holley, & Field, 1990). Mediation is less time consuming and the least expensive method of resolving a complaint than going forward with the arbitration process. If chosen by the complainant, grievance mediation is a completely voluntary step. This is the step prior to going forward to the arbitration process. The mediation step provides an opportunity for a

After reading through the chapter on the DMIS stages (denial, defense, minimization, acceptance, adaptation, and integration), I would say that personally, I fall under the “acceptance” stage. “This stage represents an individual’s ability to recognize and appreciate cultural difference in terms of both people’s values and their behavior” (Cushner, McClelland, Safford, Pg. 152). As it states, the individual experiencing acceptance is “beginning to demonstrate the ability to interpret phenomena within a cultural context”, I believe that this is a fitting sentence for myself. Being that I am from a rural prairie town in the middle of nowhere in Oklahoma, and the only people where I lived were other Senecas like my family and friends, I did not experience a cultural shock until I was in the sixth grade and had moved to Florida. In this town in Oklahoma, it was rare to even see someone described as “white”, as racial prejudice is still rampant throughout Oklahoma against Natives and basically, everybody who isn’t. I was taught to be accepting and welcoming throughout my life, and I believe that made the transition into a new cultural system much easier.

Chapter one started off with an interesting case about a married couple, who are doctors and decided to work within the same hospital. Soon after they started to work there, their marriage started to suffer and in the end they decided to get a divorce. Mr. Whittamore decided that he was going to leave the hospital and was thinking about opening his own clinic, even though it was against his contract. He thought that he would go talk to Singson and explain the situation to him and see if the contract could be overlooked and allow him to open his clinic. Singson told Whittamore that the contract would stand. Singson responds made Whittamore upset and the conflict between Singson and Whittamore started. The chapter continued talking about the approaches that people may use in order to

“A mediator is a third party who assists interested parties in negotiating a conflict. A mediator controls the mediation process but does not have authority to decide the outcome for the parties” (Barsky, 2007). A mediator, in a given situation, helps to dissolve the conflict and looks to the best interest

Fells (2016, p. 211) wrote “ just as a doctor works to bring a person back to health, so too a mediator works to bring a deadlocked negotiation back to a situation where the parties can reach agreement”. This essay discusses this statement with reference to contemporary research on dispute resolution. In order to comprehend how this is achieved, we must consider the essence of mediation, the different types of mediation and what mediators do. Negotiation and mediation are process used to resolve opposing preferences between parties. Negotiation is defined in Fells (2016, p. 3) as “a process by which two parties with differences that they need to resolve try to reach agreement through

I have talked with both of you over the past 24-hours regarding communication between the three of us, and it appears there are some shared concerns present.

Mediation is usually initiated when parties can no longer handle the conflict on their own and when the only means of resolution appears to involve impartial third-party assistance.

I have chosen Tesco as the main organisation and I will be answering questions on whether it has an impact on Tesco or not.

The process of adjusting or settling disputes in a friendly manner through extra judicial means.

A problem that may be associated with mediation is power imbalance. Unfortunately, the mediator is only a third party which is present to assist the disputants with their communication to ensure it does not break down and help them reach a decision; however “the parties are in ultimate control, the mediator should not intervene even if one party has more bargaining power than the other” . This can in some cases result in an unfair agreement. Another adverse side of mediation is that; “basically anyone can hang out a sign and practice mediation” - meaning that mediators do not need to undergo a long period of study to ensure their professionalism and knowledge of dispute resolution. This can be harmful to the system and may result in cases being handled by unprofessional personals.

This paper will cover the difference in the negotiation process and the mediation process and explore some of the barriers that hinder the processes. There is a distinct difference between the negotiation process and the mediation process. Negotiation as defined in Essentials of Negotiation is a process by which two or more parties attempt to resolve their opposing interests (Lewicki, Saunders, and Barry, ) The Negotiation process happens when individuals disagree about a situation and there’s no mutual solution that can be attain by the two parties. The disagreement leads to a conflict which involves misinterpretation, miscommunication and hurt feelings. Because the parties cannot reach a mutual agreement on how to resolve their