Long call: I didn’t mark the call for transfer expectation per I felt the client had already provided the assigned team member’s (William’s) extension when requesting to speak to Marilyn. It wasn’t necessary to provide the information as I felt it would have disturb the natural flow of the call. Additionally , she fulfilled the client’s request as it relates to what she foreshadowed before the transfer. I think the explanation of the OOO process was fulfilled when Erika informs the client she will reach out to Marilyn which is covering for William or someone from their team per she returned from hold with someone from their team. I think she did a good job of owning the call by deviating from regular protocol as this allowed for a natural
To identify, a project idea based on my work and personal life will involve motivating my sister in having a healthier diet. By way of example, I will encourage her in eating more fruits and vegetables to strengthen her immune system and lower her blood pressure. Additionally, motivating her to a healthier eating habit will not only help her wellbeing but strength my abilities as a care provider. Considering that, her diet now consists of high sodium foods such as ramen noodles and fast food, she has been more restless and stressed. Henceforth, this project will build her health and offer her the opportunity to feel more energized, lower blood pressure, and even having more strength to practice walking with her leg braces versus her wheelchair.
There are many factors that can influence a person’s interpretation of a situation. Cultural background, religion, prior experiences, or something as simple as a person’s mood can affect the outlook they have toward situations. Two individuals can witness the same event and have opposite reactions or interpretations of the incident. One instance of this can be illustrated by the observations of interaction between a group of friends and a man who was seemingly down on his luck.
Felicia Allen is a 32 year old woman, who was initially brought into therapy after an attempt to steal a bus. Due to her reported “emotionally disturbed” nature, this consult became a priority. The police report states that Ms. Allen pulled out a knife, and threatened the driver after the driver declined her dollar bills. She then took control of the bus, and crashed it across the street. Upon our meeting, Ms. Allen was fidgety, and swayed back and forth all the while mumbling to herself. If she were questioned, she would look up and say “Sorry, sorry.” As far as patient history goes, Ms. Allen started hearing voices when she was 5 years old. These auditory hallucinations were mostly composed of critical, disparaging voices that made comments on her actions and behaviors. Her severe symptoms led her to be hospitalized fairly consistently since she was 11. Ever since she was young, she has been driven to please, and has a strong desire to be independent. Felicia has been prescribed clozapine for 1 calendar year, which helped her auditory hallucinations a great deal. Given the above symptoms and information, I have diagnosed Felicia Allen with schizophrenia.
I wanted to share with you the results from Mr. X’s last cognitive exam. The information detailed within may suggest further accommodations or steps concerning Mr. X’s ability to learn, especially in areas regarding retention, comprehension, attention and memory.
Surveillance is a mechanism of social control which involves watching and otherwise monitoring the movements, activities, conversations, and associations of people to prevent them from engaging in wrongdoing; to catch those who are engaged in wrongdoing; and to ensure that the public is protected from wrongdoers. Electronic monitoring, interception of letters and email, and telephone tapping are all examples of surveillance activities. An example of surveillance is Price Chopper putting up security cameras all over their premises. There are times where I have to go into Price Chopper late at night because either my sisters want different snacks or the stock of food in my household is low. I feel safer parking in the parking lot knowing that
This study includes the results from the three participants, Mathew, Mark and Luke. The figures will be represented by the X- axis, which will show the sessions, and the Y-axis, which will display the number of times the participant engaged in the vocal stereotypy during the sessions. All data from the IOA agreement was calculated for 25% of each participant and will be included within the recoding. The ESE teacher was the second observer and was trained in all aspects of the study to assist with procedural fidelity. Social validity was taken into consideration by the results rendered from the parent’s observation and recordings.
I choose this prompt because it looked as it was the best of the prompts fitting to me. I myself come from several different backgrounds, I also carry a lot of different talents. People like those are very unique and are very productive in diverse community, and they turn to be very productive and effective individuals in their community. The past autumn I applied to the University of Washington, which is one of the high ranking schools in the nation, so I applied to all of their 3 branches, Seattle, Bothell and Tacoma, hoping with my different unique talents and personality I will be accepted and be offered admission to one of the 3 branches. Several months later I am here talking to you, that optimism I had has become a reality, I’ve got accepted into University of Washington Tacoma and I am still hoping I will also get accept into the Bothell branch as well. Being born in Seattle, growing up here and at the same coming from both an African and Arab background is pretty unique, on the other hand being a Muslim and a practicing religious Muslim, was also something fascinating, living in America in this time, where Islamphobia was at its peak. In addition to that, being an individual who is deeply involved in the community, specifically youth affairs at a young age of 17 was very productive I can say. Summing all those qualities and talents, I told myself this will help me achieve a lot of things in the future, being a personally diverse individuals who is both academically and spiritually active and built, and in addition to the a productive young individual for the community was indeed something unique and attractive to schools and jobs in the future.
Delegation of authority is the act of assigning powers or authority to another entity. In this paper, I will summarize a situation where I experienced delegation of authority, and explain how it correlates to the content of Chapter Six, (Bagley & Savage, 2010).
A Department history review on P.O. Oneal revealed that she was appointed on July 1, 2003 and assigned to the 83 Precinct on July 12, 2004. She was modified on November 18, 2015 and assigned to the Housing Bronx/Queens Viper Unit on November 19, 2015. Her current address listed is 23A Vernon Avenue, Brooklyn NY, phone #(718) 855-1239, her previous address is 4 Vernon Avenue, #2C, Brooklyn NY. She reported sick total of twenty nine times during her career. P.O. Oneal was on level one performance monitoring from April 28, 2009 till May 1, 2009. She was suspended from October 19, 2015 till November 20, 2015. An ICIS inquiry shows total of seven cases involving P.O. Oneal. A CPI inquiry revealed twenty one events including charges and specifications,
Mom was very receptive in discussing Thomas’s behavior and services that will be provide to him. Mom stated Thomas, continue to have physical and verbal confrontation with his brother, which cusses her to feel stress out and overwhelmed. Mom stated that she has to yell and give out punishment to the boys almost every day and all day. Mom stated, she is encouraging Thomas to eat more nutritious foods, to help with gaining weight. Mom stated that she does have reliable transportation to take her kids to their appointments. Mom Thomas need to control his impulse and think before he reacts to anger situations. Mom stated she does not understand why Thomas fights and argues with his brother. Mom stated that Thomas behavior can go from zero to
The first research article that I chose to discuss is “The natural history of cigarette smoking from adolescence to adulthood in a Midwestern community sample: Multiple trajectories and their psychosocial correlates.” This research extended from 1980-1983. It took place in a county school system in the Midwest. The group for study consisted of 6-12th graders and included those who graduated from the years 1980-1989. The total student’s who were questioned and assessed at least one time was 8,556. A follow up assessment was performed in 1987 at that time 73% of the participants were reevaluated; they were between the ages of 15 and 25. In 1993 another follow up was done; again 73% were reevaluated
Column: Weekly TV roundups: Each week we could spotlight the best of television, or even do reviews.
First, I would like to apologize for the noise level that came from our room and not respecting the housing policies that are set up for the students to follow. The way we behaved that day was incorrect because we were loud and affected the flow of Floor 12.
Ellen Zane had her work cut out for her at Tufts-NEMC. The Tufts University affiliated teaching and research hospital had long been on the decline. It was mired in financial difficulty, was falling behind other teaching and research AMCs, and was not effectively serving its local community. Beginning on the day she accepted her position as CEO, Ellen Zane started on a path of reform. Upon learning that the hospital only had 10 months of cash on hand, she began brainstorming on how to make the hospital financially viable, starting by meeting payroll needs first. She discovered that Tufts-NEMC was being drastically underpaid and began looking for solutions to the problem of reimbursements. One of the more
- Properly noted/coded. Asheka codes the loan as a "Phone call from client." However, the call was transferred to her from a team member. It is important that we code accurately, as this is used for reporting