Scvd Service Delivery System Case Study

Mr. Phillips, this is Ms. Daniels from Memorial Hospital. I am calling to confirm that the request for the medical records for Ms. Munstrom has

Housing Update: client NY NY I, II was approved. Client is waiting for DHS manifest to tour apartment. Another alternative housing is MRT once client SSI is approved. Client also mentioned she signed up with Brightpoint Health Home Health Services since 5/9/2015, Client report she will like to sign up with CAMBA/Home Health and she provided BrightPoint Home Health approval letter for CM to submit to CAMBA/Home Health Coordinator. Client is waiting for her coordinator at Brightpoint to return from vacation to close her case, so that she can sign up with CAMBA/Home Health

Supervisor Comments: This writer met with Cherron to address services due by counselor and reminded the Cherron about submitting his services by staff by day every week on Friday, of which Cherron have been doing. Cherron is still behind on his treatment; however, he was able to update this writer about the status of where he is with getting current with his work. Based on the services due provided from Cherron, Cherron is in need of 5 patient signatures and few was already submitted to the Clinical Director, but pending. This writer offered to help Cherron if he is in need to obtained the patient signature.

On May 15, 2016 at approximately 2335 hours Security Officers Steven Evans and Omar Alonso were in the E.D. Security Office when we heard someone yell for help inside of the E.D. entrance doors in regards of a “Gunshot Wound” patient. Out of the Office, we observed a Hispanic male hoping towards the PFS counter with blood on his left abdominal area. Security Supvr. Evans grabbed a wheelchair and wheeled him to one of the E.D. triage room, while his friend, Joseph Park (witness) register him with PFS. Security team in coordination with E.D. Charge Nurse Robbie Phillips placed the Emergency Department in a lockdown, Security Officers responded and kept watch over both E.D. entrances. The patient, Daniel Lopez (DOB: 10/16/1997, FIN #85640879) was transferred to E.D. #35, he had 4 “GSW”, 2 on the right and left buttock, 1 on the right

He reports the patient’s roommate was subsequently evicted from his home after the landlord inquired about the ambulance visiting. He reports he contacted her father concerning the patient residing within the family home, but the father has said no. In addition, he reports he has attempted to contact her uncle but has been unable to make contact with him. He reports he has attempted to make contact with her said friend who is considering allowing her the opportunity to reside with her but she has not answered her phone and he has been unable to leave a voice message. He reports no one wants her in their home, and the patient has “burned her bridges” with family members. He reports her family would benefit from counseling. In addition, he reports her family has high expectations of CPS. He reports her current case was not going to close within 12 days of 06/30/2017. In addition, the case will not

made every reasonable attempt to receive the criminal background checks in a timely manner. Loving Hearts Home Healthcare Inc. remained in constant and consistent contact with the Virginia State Police Staff, checking and maintaining the status of the criminal records. Loving Hearts Home Healthcare Inc. consistently received responses of “severe backlog” from the Virginia State Police. While making every reasonable attempt to receive the criminal records in a timely manner; Loving Hearts Home Healthcare Inc. cannot control how quickly the Virginia State Police conducts background checks, nor should the agency be held liable for the backlog that the Virginia State Police had at the time. Further, Loving Hearts Home Healthcare Inc. acted within its maximum capacity and abilities to maintain the criminal backgrounds checks by making every reasonable attempt to stay in constant communication with the Virginia State Police in an effort to be in compliance with §32.1-162.9:1 of the Code of Virginia and requirements of the Department of Medical Services. The record of communication with the Virginia State Police was included in the initial agency response and has been included in this Appeal for your

D-Met with the patient to address a fax from DCF request of the patient records. The patient immediately said, " Don't send this shit. I cannot stand that worker.....I was in court the other day and I am tired of this and this worker always in my business." The writer explained to the patient that should he continue to refuse to sign an ROI, it may hurt his reunification with his son as the patient detailed to this writer about how DCF got involved in his life ( According to the patient, he was intoxicated when visiting his son and a case was called against him and the child's mother). The patient made it clear to the writer that he has no desires to signed an ROI for DCF and for the clinic to ignore DCF request.

During a review of the master file the following documents were located: Case Assignment Sheet, Uniform Complaint Report, Dr Smith’s summary and records, Mercy Hospital Records, and MRR done by Dr Voss on May 04, 2015.

CM spoke to Sergio Paredes, CMO Court Liaison regarding an update on Dre’quan (youth) OOH treatment status. CM informed Mr. Paredes that the Clinical Director at Daytop is still reviewing the referral documents and Daytop have not contacted CM regarding an update on youth’s status yet. Mr. Paredes provided CM with Honoria Forte (Youth’s Attorney) for CM to follow-up with attorney regarding this matter.

As you know, we represent Dr. Scott St. John, former psychotherapist to Lee Medina. In the interest of bringing the matter between Dr. St. John and your client, Molly Sumner, to an expeditious closure, I have been sanctioned by our client’s employer to give the following settlement offer and to offer additional compensation for her minor foster child, Portia. Understand that this letter, and any offer made herein, is considered to be a confidential settlement communication pursuant to Rule 408 of the Federal Rules of Evidence. Fed. R. Evid. 408. Please deliberate with your client, give our offer every consideration, and contact our office with your decision within

I will ask Sarah on the day of the court to argue with the court about the need of another section 7 report, and stick with the Dr Report, and move forward, but I am not be holding my breath.

September 8, 2015 and sent a request for recoupment to Advocate Health and Hospital on

I advised my dispatch to contact the medical examiner and have them call me. I spoke to the medical examiner at 4:49pm and advised Sami Richardson of all Irene's medical conditions and medications. I advised the medical examiner of Irene's cancer doctor Mark Olsen at the Tulsa Cancer Institute. The medical examiner called me at 5:21pm and advised she spoke to Irene's doctor and he said he would sign the death certificate. At 5:21pm the medical examiner waived jurisdiction and released the body to the family.

Sent an IM to Santiam SSP, Supervisor requesting to have a phone conversation regarding Ms Garner's case worker Seven Serratos interaction with Ms Garner and also to talk about the pending decision for a physical address, as stated on TRACS # 229 "TANF will still be PENDING for a physical address here in the area where she is staying".

Erica Yelverton /QDDP submitted, 8/16- 6/16 MARS, 8/16- 6/16 progress report, 8/6/16-8/9/16 Cross bridge nursing progress note, physician progress note & Baptist South inpatient 8/7/16 preliminary note, since her last visit Crossbridge admitted Misty on 8/6/16 due to suicidal threats, had incidents on 8/6/16 ( VA, Elopement) & 7/13/16 (PD, SIB & 1 PRN) and her tegretol level (6.2) was done on 7/18/16, currently she is inpatient at Crossbridge awaiting an commitment hearing on 8/16/16.She does not have a legal guardian.