preview

State Bank of India

Better Essays

AMITY BUSINESS SCHOOL

STATE BANK OF INDIA
IMPLEMENTATION OF INFORMATION TECHONOLOGY

Aayush Jaiswal C-50 3/19/2011

Shilpi Grewal C-60

This reports deals with Introduction to State bank of India, challenges due to technology, Implementation of CoreBanking System, benefits to SBI, various architecture followed at SBI & talk with MR. ASHOK KUMAR SHARMA (Chief Manager SBI Stressed Assets Resolution Centre).

STATE BANK OF INDIA
Type Industry Founded Public (NSE: SBIN, BSE: 500112, LSE: SBID) Banking Financial services 1 July 1955

Headquarters Mumbai, Maharashtra, India Key people O. P. Bhatt (Chairman)

Products

Investment Banking, Consumer Banking, Commercial Banking, Retail Banking Private Banking, Asset Management, …show more content…

The advantages in products and efficiency of the private-sector banks became increasing evident in the late 1990s as SBI (and India's other public-sector banks) lost existing customers and could not attract the rapidly growing middle market in India. In fact, this technology-savvy market segment viewed the public-sector banks as technology laggards that could not meet their banking needs. As a result, the Indian government sought to have the publicsector banks modernize their core banking systems. In response to the competitive threats and entreaties from the government, SBI engaged KPMG Peat Marwick (KPMG) in 2000 to develop a technology strategy and a modernization road map for the bank. In 2002, bank management approved the KPMGrecommended strategy for a new IT environment that included the implementation of a new centralized core banking system. This effort would encompass the largest 3,300 branches of the bank that were located in city and suburban areas. The State Bank of India's objectives for its project to modernize core systems included:

 The delivery of new product capabilities to all customers, including those in rural areas  The unification of processes across the bank to realize operational efficiencies and improve customer service  Provision of a single customer view of all accounts  The ability to merge the affiliate banks into SBI  Support for all SBI existing products  Reduced customer wait times in branches  Reversal of the customer

Get Access