Gregory Long
MG 5061: Systems and Logistics Support Management
Third Party Logistics Providers
Dr. Janice Spangenberg
April 10, 2016
Introduction Blanchard (2006) defined third party logistics as, “A single entity that coordinates all the logistics requirements for a given company/agency.” Today’s world business environment has become so competitive that companies in order to be successful in the market must deal with different resources for satisfying their customer need. In the past decade or so the competitive global market has made a big influence in the growing for external business. Third party logistics providers are more and more employing external companies for inventory management, transportation, warehousing, and other value added activities for customer services. Third party logistics ultimate goal is to provide a competitive advantage to the organization for which they are serving. According to Cardinal Logistics (2012), “Third-Party Logistics is an effective way to reduce operational costs, and allow a company to focus on their core competencies.
Overview of Third Party Logistics Between the year of 1970 and 1980 it was recognizes as the first generation of the third party logistics for providing services for shipping and transportation. By the 1980’s through the 1990’s were non-asset and asset based organizations by increasing the services level of contribution and by the
Due to the large quantity of freight and the long distance that it must travel to arrive to its destination exporters and importers alike have found logistic service providers essential to engage in international trade (Rodriguez, Comtois, Slack, 2013). While some Logistics service providers focus only on the area of transportation others specialize in freight consolidation, distribution management, and warehousing (Robinson, 2014). They have enough market knowledge, information and communication systems to offer supply chain solutions tailored to the specific needs of any company be it small or large (Rodriguez, Comtois, Slack,
Over time, new healthcare reform measures were causing fundamental changes in reimbursement for services to hospitals and IDNs. Consequently, healthcare providers had to establish financial stability. This opened the door for third-party logistics providers (3PLs) to establish a strong presence in the healthcare industry. 3PLs? offered solutions to mitigate transportation and supply chain expenses that streamlined the order-to-delivery process and reduced expenses.
Over time, new healthcare reform measures were causing fundamental changes in reimbursement for services to hospitals and IDNs. Consequently, healthcare providers had to establish financial stability. This opened the door for third-party logistics providers (3PLs) to establish a strong presence in the healthcare industry. 3PLs? offered solutions to mitigate transportation and supply chain expenses that streamlined the order-to-delivery process and reduced expenses.
In today’s world, competence is taking on new dimensions. The ability to compete is being determined by the degree of responsiveness to customers & key issues handling. How fast you deliver the goods/ products, what the price paid by customers & what value customer is getting throughout the service is considered in a schematic & ordered way. Markets are quick demanding & customization of each logistics activities is essential for each customer, & has become the essential factor in logistics management.
The selected business functions that outsource to a third party has become a common practice in the corporate world. The function of logistics is often to outsourced and providing logistics service companies have evolved into providing a vast range of logistics functions including inventory management, transportation services and warehousing services. The companies which provides logistics services on contract to other companies are known as Third Party Logistics Providers ( 3PLs).
In recent years, Third Party Logistics (3PL) service providers play a very important role in a supply chain of an organization. A brief literature review is given in this section of the paper. Tate (1996) identified seven factors (compatibility, deep understanding of a partner's business needs, open communications, commitment, fairness, flexibility, and trust) that improved long- term relationship between 3PL and their customers. Logan (2000) used agency theory to help in bonding 3PL/customers relationships. It is postulated that, cost reduction and services improvement criteria are most expected by clients to avoid conflicts with their 3PL. Fawcett and Smith (1995) identified five criteria’s to evaluate the 3PL performance,
Over the last few decades, the role of logistics in business has increased in scope as well as in strategic importance (Caplice and sheffi, 1995). In general, distribution logistics is expected to ‘provide the right goods at the right time, at the right place, in the right amount and quality, and at the right price’ (Jünemann & Daum 1989, p. 18.)
There are many challenges being faced by the logistics industry today as the companies strive for sustainability. This is because the providers of logistics services have, over a period of several years, found them being integrated into the production processes of their customers, while at the same time, governments and businesses have continued to carefully weigh the issue of logistics in their investment and business decisions. Some of the previous trends and the forces of the operations of logistics that drive the transformation of a Freight forwarding company will be examined. It will focus on theories, conceptual models and frameworks that explain logistic operations. The gaps in the logistics operations and the dangers of not addressing
Overall, 1 in 4 respondents outsources less than 20% of their logistics operations to 3PLs. Is this is a sign that shippers are hesitant to allow too much ownership of their supply chain to outside companies, or that they prefer to bring the expertise into their own logistics division? Concerns over integrating the two businesses into a successful working relationship and ensuring mutually viable contract terms could also be factors in the decision against outsourcing a large percentage of key business operations.
The supply of transportation gets its supply from individual firms known as chain managements who seek to coordinate the flow of materials, product, and information between supplies. The goal of the business is to find ways to save money in reducing the amount, the size in material, and no longer useful supply. Supply chain synchronization is one of the big firms within many firms in the challenge of supply chain management and Its duties is to integrate operations across multiple firms to facilitate logistical operations across multiple firms and so that participants would benefit from jointly planning and implementing logistical operations.
To survive and being success in modern business environment, focusing on supply chain management has become one of the popular ways to increase competitiveness among organizations. According to Lambert and Cooper (2000, as cited in Flynn, Huo and Zhao, 2008), organization has started to rethink the importance of cooperative, mutually, and beneficial supply chain partnerships due to the fierce competition among organization nowadays. In order to increase the efficiency and effectiveness, outsourcing has been commonly used among business, which means companies will allocate part of their production process to a third-party logistics and fourth party logistics (3PL&4PL) rather than finishing the
ICS is one of the most widely recognized third party logistics companies in its industry. We are seamless to the end customer as we represent the manufactures. We provide emerging manufactures the necessary infrastructure and knowledge necessary to get their product into the market. With 20 plus years of experience in the market and providing world class service consultants and manufacturers rely on these qualities of ICS. The support of our parent company AmerisourceBergen has allowed ICS to make significant investments in infrastructure and human capital. Infrastructure investments such as warehouses and equipment has been instrumental in the optimization of inventory
It is known to us, “in each industry, the customer is god, is operator's food and clothing parents.” This tells us that customers are important to organizations. With the current intense competition in logistics nowadays, most companies can provide high quality goods, even are willing to cut down prices if reasonable. However, how can suppliers gain a competitive advantage when high quality is expected and price must be maintained at a level to generate a reasonable return? In our views, it is no doubt that how various supplier service activities are valued by customers, more specifically, that is, the ability of logistics
There are a large number of potential customers for C2R. The company's model has proven effective for a seller of physical goods already, so this category appears to hold the best potential. In particular, companies that do not have a physical sales infrastructure will see value in C2R's service. Companies that have a third-party physical sales infrastructure are especially good candidates. This is doubly the case for firms that have little interest in vertically integrating the reverse logistics function. The ideal client or partner should be an industry leader, because there is a certain prestige factor to working with the best and that prestige can be used as a selling point. One example can be Dell, which now sells through stores as well as online. This company does not have branded stores, so uses third-party outlets. Moreover, because this is a recent initiative, Dell might not have a sophisticated system for handling returns. Yet it sells over $60 billion per year. Additionally, Dell has a challenge in that a lot of its end consumers are also businesses, making our B2B reverse logistics model even
Indeed use of third-party logistics (3PL) firms in transportation helps firms to meet complexities of global trade, worldwide increased competition, as well as the constant downward pressure in terms of prices and margins. This is in a bid to build up better logistic systems that can fulfill their needs for better services at a lower cost. Among the reasons as to why companies use 3PL firms is to outsource non-strategic activities which enables organizations to concentrate on the major competencies as well as to exploit external logistics expertise, (Ivan Su Hertz, Susanne, 2009). These third party firms have the capability of developing unique assets, acquiring the necessary resources and achieving superior logistics performance using 3PL relations. Companies therefore find it efficient and effective method of achieving the needed service with no engaging so much in investing new capabilities and in assets upon entering into a relationship with 3PL firms.