The Application of Scientific Management in Today’s Organisations
INTRODUCTION
“The principle object of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee…” (Taylor, 1911, p.9)
With those evocative words, Frederick W. Taylor had begun his highly influential book; “The Principles of Scientific Management” indicating his view regarding management practices. As one of the most influential management theorists, Taylor is widely acclaimed as the ‘father of scientific management’. Taylor had sought “the ‘one best way’ for a job to be done” (Robbins, Bergman, Stagg & Coulter, 2003, p.39). Northcraft and Neale (1990, p.41) state that “Scientific management took its
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University, for training purposes.
Next is the task aspect, which means “the work of every workman is fully planned out by the management…and each man receives…complete written instructions” (Freeman, 1996, p.35). This aspect is also fully consistent with the practice of McDonald’s where employees “have virtually no discretion regarding how to prepare and serve any item of food” (Levitt, 1972; Draft, 1986, cited in Bergman, 2004, p.22).
The next technique of individualized work, is based on Taylor’s conviction that personal ambition would supersede the desire for general welfare as an incentive to exertion (Whyte, 1969, p.5). This is almost in complete contradiction with businesses like McDonald’s, where the focus is on teamwork.
Then, taking a look at the technique of scientific selection, various research conducted has confirmed the importance of scientific assessment of prospective employees. But while fast-food outlets would utilise some formal system, it is extremely unlikely that highly complex forms of scientific selection would be used, given the simplified nature of the jobs. This enables the conclusion that this technique is not broadly utilised in those outlets.
And the last but certainly not the least is money bonus. Money is an all-time favourite form of incentive, with various monetary incentive schemes in existence. Organisations, such as Burger King vows to
Frederick W. Taylor worked across the United States in the first 15 years of the 20th century looking to solve production problems (Owens & Valesky, 2011, p. 67). He was an engineer in steel manufacturing and studied developed what what is now known as the four principles of scientific management. These principles spell out what both managers and workers are to do. Two important principles include having the management set goals, plan, and supervise workers, and the workers perform the work, and that organizations should establish the standard where management “sets the objectives and the workers cooperate in achieving them” (p. 67). Taylor’s principles are still used today by some organizational leaders who fight the movement that management should work as a team with the workers (pp. 67-68). Taylor’s principles have led to things such as strict discipline, the idea that workers must focus on their task with little or no interaction with colleagues, and the idea of incentive
Scientific Management was first described by Frederick Taylor in the late 19th century. Its relevance to modern day management is widely debated in academic circles. In this essay, I will address the question of whether Scientific Management has a place today, in a 21st Century Knowledge Economy, or whether it belongs to a ‘different time and place. I will argue that much of modern management practice is derived from Taylor’s theories and that in this sense his work is very relevant. Next, I will examine the context in which Taylor developed his principles and contrast this with the contemporary context. Then I will evaluate the relevance of each of Taylor’s 4 Principles to today, with help from a
Frederick Taylor’s fundamental thoughts on scientific management dated back to early 1880s when he was employed at Midvale Steel Company and observed his coworkers “soldiering” at work. In the following two decades, he moved around different companies while developing his management theory
The aim of this essay is to describe and evaluate the application of Taylors Scientific Management approach by the chosen manager in his organization and in the 21st century and to discuss about the relevancy of this management approach with the manager. Taylor’s Scientific Management method marked the beginning of modern management in 1911. Taylor came up with this management approach to reduce the inefficiency in the workplace. Taylor’s Scientific Management Theory involves the implementation of scientific methods to illustrate the “one best way” of doing a specific job. According to Nawaz (2011), “Frederick Taylor thought that there was one and only one method of work that maximized the competence or efficiency” (p. 5542). Many managers
Scientific management was introduced by Fredrick Winslow Taylor in 1898. The basic attributes of this perspective were giving incentives to employees, training them in a standard method and developing a standard procedure of performing a task. These procedures were established by numerous studies and observations (Samson et al., 2012).
What are the main features of Taylor’s approach to ‘Scientific Management” and what criticisms have been made of it? Do firms use scientific management today?
Frederick W. Taylor was ahead of his time for his concept of Scientific management. It was a revolutionary way of running a business, that swept all over the globe, and his ideas were applicable to many different industries. Substituting disorder and conflict for a new untested method of control, cooperation, and science. Taylor understood there were no incentives for working harder. Knowing this, he payed workers based on output, allowing workers to make more money on any given day. It seemed like everyone would enjoy and prosper under this system, but that was not the case. Workers liked the opportunity to make more money in this system but many of them resisted this new idea. Being under constant supervision made work much harder for them.
To cite this document: Chris Nyl, (1995),"Taylorism and hours of work", Journal of Management History (Archive), Vol. 1 Iss: 2
The year 1911 saw Frederick Winslow Taylor publish a book titled ‘The principles of scientific management’ in which he aimed to prove that the scientific method could be used in producing profits for an organization through the improvement of an employee’s efficiency. During that decade, management practice was focused on initiative and incentives which gave autonomy to the workman. He thus argued that one half of the problem was up to management, and both the worker and manager needed to cooperate in order to produce the greatest prosperity.
Scientific Management Theory by Frederick W. Taylor – Throughout the industrial world employees are the large part of the organisation and Fundamental interests of employees are necessarily aggressive. So as a manager it is necessary to arrange mutual relations with employees so their interests become identical. In case of any single individual the greatest prosperity can exist only when that individual has reached his highest state of efficiency and that is, when he is turning out his largest daily output (Frederick Winslow Taylor, 2007).
Taylor believed that managers should manage the organisation for example assign tasks to their workers and the workmen or women should perform these tasks. Also, having workers perform single or limited tasks eliminated the long training period required to train craftsmen, who were replaced with lesser paid but more productive unskilled workers. ‘all day long the management work almost side by side with the men, helping, encouraging, and smoothing the way for them, while in the past they stood on one side, gave the man but little help, and threw on to them almost the entire responsibility as to methods, implements, speed, and harmonious
Previously workers would work on their own and strived to improve their skills. The development by Taylor informed staff on what to do and how to do it. The third principle was about cooperation between employers and employees. This principle had two aims one was to achieve productivity through his defined processes and the other was to ensure management and workers worked together.
When Taylor published The Principles of Scientific Management in 1911, he was the first theorist to study organizational behaviour in depth. When working as a shop superintendent at the Midvale Steel Company he noticed that workers used different and mostly inefficient work methods when completing tasks along the assembly line (Buchanan & Huczynski, 2017). Taylor (1911) argued that the primary objective of a firm’s administration should be to achieve maximum prosperity for both employers and employees. From this, he
In management literature today, the greatest use of the concept of Taylorism is as a contrast to a new, improved way of doing business. In political and
The problem before the management, then, may be briefly said to be that of obtaining the best initiative of every workman. And the writer uses the word "initiative" in its broadest sense, to cover all of the good qualities sought for from the men.