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The Bank 's Strong Brand Recognition

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Strengths
Brand
The bank’s strong brand recognition creates the potential to open new areas of growth for the company and its devotion to its customers is echoed through various awards it has received over the last few years. In January 2015, Bank of America “was named as a 2015 Military-friendly Employer by G.I. Jobs magazine” 4 and in 2014, it was “included among the list of 2014 Best Companies for Diversity by Hispanic Business magazine.” 4
Product Innovation
A broad product and service portfolio helps the institution to service its customer base. The bank offers a range of financial and risk-management products and services. “Its product and service portfolio includes checking accounts, savings accounts, personal loans, business loans, auto loans, debit and credit cards and retirement solutions.” 4
Enhanced Digital Banking Capabilities
One of the strengths of Bank of America lies within the digital banking realm. Customers appreciate not only the thousands of ATM’s available to them 24 hours a day, but also the various other digital options available such as: self-serve online banking, Teller Assist, and Apple Pay; all of which have been a huge success in regards to customer satisfaction and financial feasibility.
Opportunities
Focus on Growing Responsibly
Bank of America’s mantra recently is “growing responsibly”. Yes, Bank of America wants to continue growing, but not, for example, at the rate that the Countrywide acquisition cost the company. They have paid too

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