Situation: The case of Raquel and Onuka deals with two employees needing to work together to meet an assignment deadline. As the deadline comes to an end the employees are faced with issues in order to complete it. Raquel on one hand believes that they had agreed on a date as to when the information that was needed on behalf of Onuka in order to complete her part of the assignment. Nonetheless, Onuka never agreed to a set date and this has led to a conflict between both employees due to a lack of communication. The problem here is that once the employees voice their concerns regarding the circumstances, each employee feel that the other employee is at fault. Nonetheless, the real problem here is the miscommunication on behalf of both …show more content…
When problems like this arise the only possible solution may be to “make explicit to the employees” that their behavior needs to be corrected and outlining the corrective actions if they fail to do so. Nonetheless, situations that are irresolvable are seldom within the workplace if both managers and employees are able to discover them before they get to this point.
As the demographic changes throughout the country shape the infinite amount of social environments. Now more than ever will there be an emergence of new contexts for cross cultural problems. This contexts are brought about by passages of legislation like the Civil Rights Act, changes in economic uncertainties and a plethora of other issues. Although some of these issues are older than others they all require a revisiting in order to prevent and resolve employee problems. This is due to the fact that these new issues and recurrences will always find their way into the workplace as individuals interact with each other, and share ideas or opinions. With the issues that arise, managers and employees alike are not left alone to fend for themselves and a solution might only be possible through the use of formal policies by inclusion of the Human Resources Department. Nonetheless, the use of the Human Resource Department should be used after clarity of the situation and lack of an informal solution. This helps to minimize the gravity of the situation and building of cultural
The ability to interact in a diverse environment is imperative in today’s society. By modifying our attitude towards a variety of terrains, we are able to develop creativity, flexibility and empathy. Additionally, celebrating differences involves a complex process that can be an opportunity for reflection and self discovery. At Tek, Tariq Khan may have that opportunity. Currently, the company is facing diverse challenges. Besides employee satisfaction declining, insensitivity towards social and cultural practices are the norm. Additionally, working across boundaries is exhausting and the situation has gotten critical. This paper examines diverse challenges Tek is facing, complex concepts
A). Lack of Teamwork and Conflict resoultion: In relation to the case, many of the recently hires employees are not including and not trusting/age discriminating Mr. Hill. Although, there were more older employees who were upset, Mr. Hill was the one who had a massive reduction in hours. He is now going to the HR Director and Executive Director. He should have approached them earlier with the problem. (Chapter 4)
This is when the organizing function of management is needed. This would have given Tony and Marty the opportunity to freely speak up instead of causing others to be unhappy in the work conditions. Organizing is a function that delegates and make decisions for all employees. (H., 2015). Roy should have assured the veteran designer that he will handle the problem immediately. The organizing function would have divided resources and organized all employees according to a plan for the success of the company. Roy could impact the work environment by making sure everyone’s job commitment satisfies most of the employee’s needs. Having good working conditions will give employees direction on having respectable job satisfaction. This could increase productivity and efficiency with the
All these meeting participants know this situation, but none of them really bring this issue on top of the table. We have reason to believe that this live or dead issue already becomes a burden deep within each manager’s mind, and it gives high pressure to everyone. This high pressure can be the root that they’re so
Today, it is not uncommon to find a vast amount of companies that are hiring culturally diverse employees or are doing business abroad. With that being said, it is exceedingly important to understand culture and all the aspects that it makes up in order to be able to bring about a productive work environment. Culture is diverse and complex and brings about positive change, new ideas, and viewpoints. However, how does one effectively analyze all aspects of culture that allows them to bring together people of different backgrounds? In this essay I’m going to be discussing about the five levels at which culture can be analyzed as well as how culture is exhibited in the business environment to show how one can bring all cultures together in the workplace.
According to Adler and Gundersen (2008), many organizations today are forced to make a decision on how to manage cultural diversity. To this end, they face three choices: ignore it, minimize it, or leverage it (p. 99). Each decision leads to different strategies for managing diversity that produces different results. This essay presents a specific case involving a workplace cultural conflict, and argues that leveraging cultural diversity through a synergistic approach is the superior strategy.
There are several OB issues that occur throughout the case analysis. The main issue Melinda is experiencing is a sense of organizational injustice. Her perceptions of the level of fairness she is receiving is tainted by numerous
There are two major cultural divisions, Hispanic and Caucasian, to further complicate the work environment the ratio of Male to female workers is 20 to 1. No effort from either group of being sensitive to the others existence is apparent. (DuBrin, 2004, p. 67). Management’s main concern is for “ethnic diversity” to the point of not having issues with the equal employment opportunity act.
Though the issue looked like personal conflicts on the face, it actually stems from the friction between two departments fundamentally different in their working methods and thought processes. The fact that the two managers, Ellen and Ronnie, with different working styles leading these two departments has only compounded the problem. Ellen’s complaint was that Ronnie’s team is not sending their timesheets in time, which is leading to late payments from the insurer and shortage in cash flow. Even Ronnie acknowledges this but the solution appears to be different in each other’s minds. Ronnie is adamant that they just need more time, while Ellen is saying that genuine effort is required, not just time extensions. As much as
Culture Differences across countries challenges the initial adjustment of employees with the culture. This makes them develop both on the professional and personal level; however, it makes it difficult for the families to adjust to the changing environment. The company encourages multiculturalism as it enables large exploration of ideas
For such problems, the only management solution is to make explicit to the employees that expected behavior and the consequences of not correcting the inappropriate behavior. Nowadays, if the behavior continues, the manager should realize the problem is starting to get worse and be set up to follow through with organizationally approved sanctions. Besides, most
Because the human resources are an important part of the structure of any company or organization and is directly responsible for measuring management experts to the effect of their policies on job performance, most companies are taking care of it. It is very important to create the appropriate environment for the staff, communicate with them and to benefit the most of their abilities and measure the return on investment in training, and this became the basis of the golden rules of the best companies in the world today. Today, a successful manager is the one who follows those rules and provides a better working environment, and in light of the difficult economic conditions experienced by everyone, the staff calls for individual programs in order to improve performance and meet the functional challenges, and if everyone at work has special needs must be heard by the employer and understand is because listening and realizing the opposite end is the basis for the successful practices of human resource management and corrective measures in the company and motivate staff.
The Human Resources Administration needs to integrate the behavior of their employees to avoid chaos and maintain a balance and order within themselves, as well as the functionality and structure of the organization, the importance of formalized guidelines which direct the action of thought and resolutions of common problems related to the objectives of the organization. Therefore it is essential to establish some guidelines that govern the rights and duties between employers and workers. During this Case Study I will discuss and provide solutions for the five issues affecting the retail store discussed in module 5 concerning the lack of human resource tools such as the lack of the Human Resource systems across the organization to provide uniformity, recorded log, delayed in reports, communication, and lack of accountability.
This is the department which encourages and motivates the employees to put their maximum efforts in tasks which directly relates to the organization’s growth. According to researchers the function of human resources management is to make sure that administration deals efficiently with the whole thing relating to the employee resource of the business, employee expansion, and running the interaction between the administration and the employees. Its responsibility is to take part in an active role in the procedure to sponsor all the workers and make sure that every worker 's vote and concerns are heard. In addition, HRM should take in account that all policy for altering in behavior will have an enough time and funds to take effect. Now this essay will thrash out that how human resource management can benefits an organization, what are the steps and the points which are involved in HRM process. The main points on which we will focus are the steps involved in HRM process for example hiring, recruiting and selection, training and development, managing current employees, motivating employees, making
□ It may be occur that due to management pressure employee can hide actual information, and placed wrong information.