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The Challenges of Introducing New Technology

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Comment lines: The challenges of introducing new technology
Skill Level: Introductory Andre Tost (andretost@us.ibm.com) Senior Technical Staff Member IBM

06 Oct 2010 Technologies that are new to an organization present a number of issues simply because they are new. Such issues are rarely addressed properly or sufficiently, if at all. The lack of a formal process for introducing new technology into an IT environment is one of the biggest challenges faced by companies looking to leverage new products. Here is a look at how you can plan for introducing new technologies -including new software, new systems, new versions of existing software and systems, and more -- to ensure the proper technical teams and governance mechanisms are …show more content…

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these goals. • A possible future trend that might lead to equally large numbers of new technologies and products is the concept of cloud computing, just to name one last example. Another trigger for new technology can come from the lines of business in an enterprise. New business requirements might arise that result in the need for technology that an IT organization currently does not support. Examples for the technologies that have to be introduced to the IT landscape in those cases are portals, multi-channel architectures, or business rule systems.

A lifecycle for new technology
Despite the wide variety of new technologies (as defined above) and just as many possible triggers for these technologies, you can still define a common lifecycle that all technologies share. The lifecycle described in Table 1 is such an example; there are many variations but all would include these same major aspects: Table 1. Sample technology lifecyle
Stage Introduced Description A technology or product is brought into an organization for the first time. This is when various groups get to take a first look at the technology, often testing its use in the form of a proof of concept. Initial planning has been conducted for the technology to go into production in support of a business solution, which will act as a pilot. The planning

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