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The Craven Book Horror Show

Decent Essays

The Craven Book Case Queation 1 Whose biggest fault it is?
Craven Book have faced a huge issue when they tried to implement a new IT system in order to face to growing demand. This problem with the new IT system has had major impact on the company, and the protagonists don’t agree about who’s responsible for this mess. In the video there are four main participants: Peter Craven (the top manager), the IT manager, the employees and the IT consultant. Let’s see to what extend each of them is responsible.
Peter Craven: As the top manager of the company he has to know what is going on in his company and he’s the one who have to take the …show more content…

3. Draw the storehouse management process before and after introducing the new software? First of all, we are going to draw the storehouse management process before the introduction of the new software, then we will describe what was its impact.

The salespersons had to order the books to the warehouse's employees., who had to check these books for every level of the warehouse; then they had to pack and delivery them to the salespersons team. After that, regarding the re-stocking, the warehouse's employees did the stocktaking of the books and, according to the stock, ordered the missing books to the suppliers. Once the missing books received, they were placed in the right shelves.With the arrival of the new software, the salespersons order the books simply by entering their title in the computer, then, it automatically determine the location of the books in the warehous, before placing the order, in function of the book's location. All of this reduce the employees' strives. The employees juste have to pack the books as the computer indicated. For the re-stocking, the computer tells which order has to be made, thanks to calculative shelves that determine each book's weight, the missing books are then automatically ordered.
Then employees have to restock the shelves, only by checking on the computer what shelve is to be refilled. The computer also allows to place books of similar topics on the same

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