Introduction: - marketing is a tool which the organization makes use of to provide
Valuable products or services to customers by using the expertise of the organization
And at the same time to achieve the goals of the organization.
Marketing is an organ of the company which communicates The merits of the product or service to its customer to which it intends to sell its
Product or service.
Marketing is done by the company not only to communicate about its product or
Service but also to compete in the market with its competitors and tries to achieve
Its desired sales objective.
Marketing is often described in terms of 4 p’s, which are
Product – what goods or services are offered to customers?
Promotion – how the producer communicates the value of its products
Price – the value of the exchange between the customer and producer
Placement – how the product is delivered to the customer.
ETHICAL ISSUES IN MARKETING
Ethical issues in marketing arise from dispute and disagreements. Every one have their
Own expectations with respect to marketing transactions, if these transactions are
Not done in accordance with ethics and if the marketing management is unable to meet
Those expectations, the ethical issues arise in marketing.
The following are the ethical issues in the marketing which are
Quiet evident now-a-days.
Marketing is the function that connects businesses to their target audiences’ needs. It is how a business presents and distributes their product to their audience. For example, a business can market their product by advertising it to the public. This can be seen in many forms of media; such as: on television, via web, posters or on billboards.
What is marketing? Marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create exchanges that satisfy both individual and organizational goals. Marketing also include being able to get the goods from the producer to the consumer. The producer is responsible for the design and manufacture of goods. Marketing also includes market research and product development, design, and testing. Marketing concentrates primarily on the buyers, or consumers and determining their needs and desires. Companies then need to stress the availability of products and the important product features. You then need to develop strategies to persuade them to buy and keep their satisfaction with the product. Marketing management includes planning,
SERVICE. We are committed to providing the best experience and enjoy positively interacting with everyone we meet. We genuinely care about every customer we see and do our best to find solutions to any problem that might come our way.
| Satisfaction is a primary factor in this sector, but not as concerned with excellence in customer service as the commercial sector. Rather than selling products to make profit they offer services to the community. The quality of and access to an organisation is usually guided by working to customer service charters. Making sure the services offered are satisfactory and beneficial to the community at the right price must be balanced.
To be client-driven and maintain consistency in delivering the quality products and services in the most cost-effective
This case study analyzes the experiences of Courtland Kelley at General Motors (GM). Courtland Kelley a third generation GM worker put his job on the line by pushing the GM managers and executives to fully respond to the safety issues found while working as a safety inspector at the company. Kelley along with his supervisor Bill McAleer first discovered the issues while auditing GM cars at rail yards across the country, a spot check of vehicles before the cars were cleared to be delivered to the dealers. McAleer was taken off the audit as a result, who subsequently sued the company seeking whistle-blower protection. The case was eventually dismissed by a judge in favor of GM. The judgement only increased Kelley’s
• If I were offered a business deal that violated common business ethics I would first assess the situation and look at the reasons that the offer is unethical. Once I analyzed the situation I would address
business purpose. All-in-all their promise is to have the best quality in customer service with a
Ethical issues in sales are an important and neglected topic in business ethics. Roughly 9% of the U.S. work force is involved in sales of one sort or another. But very little has been written about ethical issues in sales.
"Germany's 'social market' economy largely follows free-market principles, but with a considerable degree of government regulation and generous social welfare programs" (Doing business in Germany, 2013, Export.). When contemplating entering the German market, it is useful to learn from the example of other firms, including their mistakes. Germany, although superficially similar to the United States, Great Britain, and other European countries in many ways, has some critical cultural differences which will impact the ways in which a foreign company presents itself and interacts with local organizations.
Addressing the needs of its employees. Meeting the needs of the employees and maintaining a profit margin.
The company aims at ensuring that they are recognized as a leading company in its industry and rise above the noise in the market that is caused by competition.
To fully understand the nature of the question posed one must know the meaning of ethics. Webster’s dictionary defines ethics as the philosophical study of the moral value of human conduct and of the rules and principles that ought to govern it; moral philosophy, the moral fitness of a decision, course of action, etc. Basically, I believe ethics is how one makes a decision according to the social norm that surrounds him. The social norm includes not only the culture but the laws and standard procedures of the environment. These laws and norms must be fully understood before one can understand the ethical significance of one’s decision.
Marketing is an essentially about marshalling the resources of the organization so that they can meet the changing needs of the customers on whom the organization depends. As a verb, marketing is all about how an organization addresses its markets. Marketing is “The management process which identifies, anticipates and supplies the customer requirements efficiently and profitability”.
A product can be a product or a service. If your product provides sufficient value to customers, they will buy - no matter how good or bad the economic situation is, if they perceive value they will pay the price (Wood, 2010).