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The Impact Of Staff Turnover And Retention On Productivity Essay

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CHAPTER TWO REVIEW OF RELATED LITERATURE 2.1 Theoretical Framework In the preceding sections, the study variables were introduced and their hypothesized association, illustrated using a conceptual framework wherewith hypothetical statements of bivariate relationships were drawn. This section attempts a discussion on related concepts, literature, research and findings of previous studies as postulated by other scholars. Hence the theoretical framework for this study is confined to studies and theories on the study variables which focuses on the impact of staff turnover and retention on productivity. The section shall take an overview of what Employee (staff) turnover is, the reasons or causes, and its measurement, also, retention, its meaning, strategies and measurement and lastly, these concepts shall be weighed on productivity (ie their interrelationships turnover/retention and productivity) to ascertain their impact, in order to draw reasonable theoretical conclusions from the review. 2.2 Staff Turnover Staff turnover is a burning issue for any organization, to the extent that Lee and Mitchell (2000) opined that losing a single key worker can decrease the likelihood of a project’s success and can reduce investors’ confidence in the firm. Bob and Bridget (2007) explained that over the next decade, attracting and retaining skilled workers will be one of the biggest risks to industry’s (Oil and Gas) success and as one independent oil company representative stated, ‘the

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