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The Strategy Of IKEA

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By operating the business in Thailand (foreign market), IKEA adopt the strategy called “Think Global, Act Local” in the sense that IKEA maintains, applies and upholds their core values and cultures in their practices, while learning to adapt and understand the Thai culture and the Thai market in terms of needs, desires and wants of Thai people in general in order to survive and succeed.
IKEA uses democratic and paternalistic approach as a way of operating and managing the employees and diversity in the company. According to the corporate vision “To create a better everyday for many people”, this clearly shows that besides customer, the company focuses on taking care of employees and making sure that employees satisfy with their work and are …show more content…

Training programs at IKEA are implemented formally and informally. For the formal training program, it is carried out in order to ensure that workers understand the corporate culture, objectives and goals and be able to work based on corporate norms and standard in order to achieve corporate goals and objectives. For the informal training program, it is carried out in the form of role model of managers in the sense that how the managers behave and do things are set as examples that workers must observe and follow. Also, at IKEA, trust plays an important role, meaning that managers trust their employees and allow them to show their potentials in doing tasks and in creating something innovative and good. By giving responsibilities to workers and allowing them to participate in decision making/ problem solving, this makes them feel importance in the company and feel as if they are part of problem solving or new product development. Moreover, cross cultural training programs are implemented to teach foreign managers and employees about the Thai culture such as the course about “Kreng Jai or put your mind in other people’s shoes.” This is an example to show that IKEA tries to adapt to the Thai culture. Furthermore, at IKEA, all workers have equal opportunities for future career growth with the company. The company consistently offers training program to improve and develop their skills and prepare them to be promoted as the future leaders of the

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