The Theory Of Knowledge Management

Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual

Discovery Communications, Inc. is a company that has adopted a new technological advancement in their workflow by implementing knowledge management systems. Discovery Communications is the world’s number one nonfiction media company servicing its consumers with real-world content through documentaries and television programs (Overview & Mission, 2012). The company has adopted the new knowledge management system in order to streamline their system of

Allows efficient discussion and knowledge sharing with a large audience within a short period. It can be done at various levels viz: all staff, by business units, within individual teams.

Business people across the globe have found that social media sites such as Facebook and Twitter can help build and maintain a client base. Life coaches like Bonnie Bruderer, the innovative creator of the Vision Board, have found that it's essential to continue to link with present and potential customers in each and every way. No new media stone can be left unturned.

Social media includes social networks which are websites that allow people to unite with friends and family, share photos, videos, music, and other information with select people or friends. This can also be based on common interests. The most common social networks are Facebook, Myspace and LinkedIn. Many fire departments and or unions have Facebook pages which they use to post training pictures, updates on events, recent major calls, and other pertinent information their followers can read. Blogs are another aspect of social media where individuals post online journals with content where readers can comment as well as share the information with other readers. Some of the top blog sites are quick primer, WordPress, Squarespace, Posthaven, Ghost, and Kirby. Another aspect of social media that could be beneficial to fire departments is called crowdsourcing. Crowdsourcing is like an open call to the public asking for a solution to a problem. Some examples for the fire department to use Crowdsourcing would be finding out better ways to service the community, asking who needs what during a major event, and getting ideas for what to change for next time. The next is online forums. A forum is a discussion about a specific interest or topic. The topics can be anything from a hobby to a person or an area to an interest. There are many aspects to social media in which fire departments and emergency management

INCREASED PRODUCTIVITY AND KNOWLEDGE EXCHANGE. Being able to search questions and receive answers instantly with all functions being as intuitive as “Google search” improves collaboration, knowledge collection and thus productivity. Knowledge Exchange is critical as it is similar to Facebook but instead of tracking someone’s post on wall employees can track activities of employees - what projects they might be working on, calendars or shared

The company might decide to use social networking to increase boost customer base, sales and productivity through the creation of a virtual community where all its stakeholders interact easily regardless of the distance between them (Settle-Murphy, 2012). The use of social networking will

Knowledge is defined as “an understanding and one that gains knowledge through experience, reasoning, intuition and learning” (Cong, & Pandya, 2003, p. 2). Individuals can inflate their knowledge when they share their knowledge with others, and when knowledge is combined with other people’s knowledge they will begin to build new knowledge. It is also considered as a mixture of values, experience, background information, grounded intuition and authority insight that offers a framework and environment for integrating and gauging new information and experiences. It “is applied in the minds of knowers and in organizations, where it is often embedded not only in documents or repositories but also in organizational routines, processes, practices and norms” (Cong, & Pandya, 2003, p. 2).

Using this System really hones in on the best way to deliver your passion in a meaningful, purposeful, and profitable way. It does this through establishing the journey you and your clients will go on together as you develop a relationship with them.

Social network software of communication applications offer functions which include communication tools and interactive tools often based on the Internet. Communication tools typically handle the capturing, storing and presentation of communication, usually written but increasingly including audio and video as well. Interactive tools handle mediated interactions between a pair or group of users. These social

The exploding growth of social technologies has drastically altered the way people communicate. As a result, the utilization of social technologies to move a business forward has become widespread. Software tools such as blogs and wikis and social network platforms like Facebook and Twitter and other communication technologies are helping to advance businesses. These new technologies improve the way that tacit and explicit knowledge is recognized, categorized and distributed throughout a firm.

With the increasing use of social networks such as Twitter, Facebook, and Google+ to promote businesses, new specialised networks have been created, these networks are used to connect with more business-related contacts. These networks are made to networking professionally online and provide business-oriented social networking service [1] Professional network is a social network service that is focused solely on interactions and relationships of a business nature rather than including personal and non-business interactions [2]. LinkedIn is one of the most popular professional network worldwide [3] while Bayt is one of the most popular professional network in the Middle East and North Africa [4]. Professional network services started up and continue to grow providing different features such as creating profiles, adding friends, and searching friends. Professional networks allow the business person to generate business opportunities at the same time and build new business relationships [5].

Making individuals more productive. This area uses Balfour Beatty, a global contractor, as an example. This company uses Box, basically a cloud provider. Before Box, the IT of their company would have to create each employee their own account and their own folders. If an employee wanted to add a collaborator, they had to wait for IT to do it. Box however sped the process up, it allowed employees to administer their own account, which saved a lot of time.

• Twitter fastest growing social media brand • Instant messaging, news/image sharing, job board • Continues to evolve as a real-time communication tool

If your marketing is like squeaky wheels the social media channels are the oil in it. It is a contribution of precious time and resources. Social media allows small business to act big and make their online presence “WOW”. Here, I want to share a wide information regarding the benefits of open source social technology for business.