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Tim Horton's Case Analysis For Operation Management

Decent Essays

Background:

(Executive summary):

Tim Horton's one of North America's largest coffee and fresh baked goods chains. Today, Tim Horton's has more than 2,200 stores across Canada and a steadily growing base of 160 locations in key markets within the United States. Our project is focus on the Inventory management of Tim Horton's which located in Bay Shore, 2970 Carling Ave. Inventory Management is the practice of planning, directing and controlling inventory so that it contributes to the business' profitability. Inventory management can help business be more profitable by lowering their cost of goods sold and/or by increasing sales.

Tim Horton's franchise restaurants deal with three suppliers. The first supplier is the Main Company. It …show more content…

Method

Interview with Mister Abuqasem, Owner of Tim Horton's branch that is located in Bay Shore, 2970 Carling Ave, Ottawa "

Mr. Abuqasem is owner of fore brunches of Tim Horton's. He has extensive experience in Operation Management, and new business development. Abuqasem has had a longstanding association with Tim Horton. He first worked for the company from 1985-1990 as Vice President of Tim Horton's. He was responsible for establishing the sales, marketing and distribution services of Tim Horton 's products in the Canada.

The logic behind this Method (interview)

The main goal of this Interview is to examine and observe real-life project in industry and gather information/data from experienced perspectives as well as gain a realistic understanding of business operation and Inventory management at Tim Horton's. By having face-to-face communication with the owner, we were able to carry out our analysis and observations effectively because the owner was available to answer questions and also provide further insight about his firm. Since the owner is the one that knows his company firm best and had all the necessary information and details of operations, he was invaluable in to us we got most of our data/information from him.

Finding:

As student-consultants, we paid regular visit to the Tim Horton's branch (at Baseline/Carling) and we studied the

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