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Transworld Auto Parts Part A 22705 Aut 2015

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For exclusive use University of Technology Sydney, 2015

9-110-027
REV: AUGUST 8, 2011

V. G. NARAYANAN
LISA BREM

Tra answorrld Auto Partss (A)1
It was an unussually cool an nd foggy mo orning in the summer of 22009, but Ellen Bright, CE
EO of
Transsworld Auto Parts (TAP), was too preo occupied to n notice the weeather. She w was focused o on the two balanced b scorecards beforee her. One, frrom the luxurry division, sshowed stron ng financial reesults; whilee the other, from the econo omy division,, reported dissappointing ffinancial perfformance but good progrress in achiev ving the targeets for its no on-financial g goals. She wo ould soon bee meeting witth the headss of each diviision and wo ondered whatt feedback sh he should giv
ve …show more content…

After much discussion at the corporate level, a thorough review of the alternatives with
TAP’s board of directors, and gaining preliminary agreement from union leaders, we’ve made the difficult decision to shut down the product lines and customer divisions that cater to these low-performing segments and focus only on luxury and economy car makers. Most of the plants affected will be in the U.S., leaving the majority of the facilities in Europe and Asia intact
(see Exhibits 6a and 6b). We have not made this decision lightly, but we feel it is the only way we can save TAP. On the positive side, I believe we can grow our top line by selling more products to our customers in profitable segments and win over new customers in new markets, primarily in Asia.

2 Efraim Levy, “Autos & Auto Parts,” Standard & Poor’s Industry Surveys, June 25, 2009, pp. 3–4.

2
This document is authorized for use only in 2015A Management Planning and Control by Lily Liu, University of Technology Sydney from March 2015 to August 2015.

For exclusive use University of Technology Sydney, 2015
Transworld Auto Parts (A)

110-027

Based on a competitive analysis conducted by an outside market research firm [see Exhibit
7] and an internal analysis of our core competencies, we’ve decided to differentiate ourselves in the economy division by producing high quality car parts with the lowest lifetime price.

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