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Unit 1 Health And Social Care Manager Role Analysis

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UNIT1: MANAGING SERVICE DELIVERY IN HEALTH AND SOCIAL CARE

(Learning outcome) 1. Develop awareness and skills for effective managers and leaders’ in health and social care sector.
1.1. Analyse the main roles of managers in health and social care sector.
In Health and Social care sector, the roles of mangers are very important to the smooth running of the sector.
Managers’ roles start from recruiting suitable and qualified staff by carrying out robust interview for new recruits and also to ensure Enhance DBS check is carried out on new staffs in other to ensure that people experience good and safe care. It is also the duty of mangers to implement policies and procedures and ensure that all guidance are being followed.
The roles of managers …show more content…

Governance and accountability: This is to ensure that the manager’s answerability, blameworthiness, liability, and the expectations on good delivery of service. In other words, the manger has to be held accountable for the work of others and must be transparent in his/her conduct.
2. Systems and processes to promote communication: There must be a good system in place to ensure smooth communication. The system should include email, communication book etc.
3. Partnership working and relationships: This is to ensure that staff work in partnership with other professionals working with service users such as social worker, psychiatrist, occupational therapist, GP and others
4. Using person-centred practice to achieve positive outcomes: is a set of approaches designed to assist someone to plan their life and supports. It is used most often as a life planning model to enable individuals with disabilities or otherwise requiring support to increase their personal self-determination and improve their own independence.
5. Team leadership and management: This to provide guidance, instruction, direction and leadership to staff (the team) for the purpose of achieving good outcome for the service users.
6. Managing resources: This to manage the budget such as staff budgeted monthly hours and all other expenses that may be required to run the …show more content…

Change and growth: It is the duty of the manager to ensure that the company is doing well in terms their services in other to ensure the company is growing
11. Managing business; It is the duty of the manger to manage the project from pre-operational to operational, achieving full occupancy, maximise income, manage project budget, supervised staff and work with external agency.
12. Ensuring quality: It is the duty of the manager to ensure and monitor the quality of care and safe practice of the team.

In some organisation, it’s the duty of the manager to oversee the financial running of the business if it’s a private organisation.
It is also the role of the mangers to ensure all the front line staffs have all the relevant training and also all the refresher courses to ensure good practice.
It is also the duty of a manager to ensure there is regular supervision for staff in other to address any gap and areas for improvement.
It is also parts of the duty of a manager to ensure all the policies and procedures of the organisation meets the standard being set by the monitoring bodies such as Care Quality Commission (CQC) and General Social Care Council

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