Workplace Communication Ilm Level 3 Essay

So now on to the six steps that make up the communication cycle. The first step of the six is when an idea occurs. This is when the sender of the message has to think about something that they may want to communicate about. For example, if it was in a health and social care setting, for example at a doctor’s surgery the GP will think of how he is able to communicate with his patients and this will make it more efficient for him. The second step of the communication cycle is when the message gets coded. This is when the sender has to consider what they are going to say and how they are going to say it, so if they are going to use

“Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Many of the problems that occur in an organization are: the direct result of people failing to communicate and processes that leads to confusion and can cause good plans to fail” (Clark, 2015).

Also, when sending the message the sender should try to ask their question is a way that requires an answer. If they are able to make the listener respond they are more likely to do what the sender has asked them to do. Another way to send a clear message is to respect the individual that is being communicated with. If the sender is polite and respectful they are more likely to be respected in turn.

In conclusion, managing communication in the organisation is important so as to perform basic functions. Managers should be effective communicators with high levels of fluency and professionalism and must be aware of the communication cycle to achieve team goals. Effective communication within the workplace like in the company’s technical office keeps the team involved in the delivery of customer focus which increases commitment to the organisation and make for a better relationship and understanding within the team. An effective communicator understands the communication process using the appropriate communication channel such as verbal, non-verbal or written communication. The correct use of the process helps to uncover barriers and determine effective preventive steps to avoid those barriers. Furthermore, within the communication cycle, it is essential to get regular feedback, which also helps evaluate and improve the communication process which in turn can be used as a basis to develop personal development plans, identify communication strength and weaknesses

In communication the message must be clear and understandable, sometimes though the meaning can be controversial and complex. There are three types of message the primary, secondary and auxiliary.

When either the tone or the nonverbal aspects are not present or are incorrectly interpreted, the emotional meaning of the words can be lost, leading to an inappropriate response by the listener. Probably everyone has misinterpreted an email or text message because of the lack of information about the tone. If communication is consistently misinterpreted, the ability to initiate or maintain a social relationship is

The tone of voice is the expression of company or individual values and way of thinking. It is a thing not to be considered lightly. The tone of voice gives a person the opportunity to advertise oneself clearly. It always involves the volume that a person use, the type of emotion, the level that one communicates and the emphasis that one put in his or her words (Argyle, 2007). Body language is among the nonverbal communication where the thought of a person and intentions, or feelings are expressed by the behaviors that are physical such as the facial expressions. The importance of understanding the tone of voice and the body language of communication is that people tend to communicate more with face to face, and the words are just part of the

interlocutor, understand his feelings and detect other messages “hidden” in his tone of voice and

1-2. What are the roles of the source and the receiver in the communication process?

A sender wanting to send a message must first encode it in a meaningful form for the receiver. Encoding is the translation of an idea or concept into a message, it is one of the key stages in the communication process. The sender must be cognisant of the receiver 's knowledge and use symbols understandable to the receiver. These symbols may be verbal or non-verbal, examples of which are words and gestures. Improper encoding is a barrier to communication as it will inhibit the decoding of the message and distort the information. An example of poor encoding would be an advertisement using the same message throughout multiple countries in which some words

For a communication to be effective, the message passed must be well understood by the party

A part of miscommunication occurs without any clearity. Through verbal communication often confusion is created. An individual’s expression and body language means a lot as it’s an important part of communication. Voice tone,

Use slides: Provide the presentation slides at corporate positioning within the work sites of the team. These should not just show the visual aids, they should also have the visual playing effects. It provides the chances for the better understanding.

The sender is the person who sends the message. Let’s take an example for this case; two people are communicating between each other. The sender is Amy and the receiver is Pond. Amy will send the message, which is the information she would like for Pond to know. She will then encode her message, which is transforming her message which can be transformed into written words or verbal communication. Then, Amy must choose a channel of communication which is also known as the manner in which the message

All communication process begins with the sender. The sender is an individual, group, or organization who initiated the message. The first step in the communication process is called encoding. Encoding is the process involves translating an