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please see attached
1. Challenging customers may have a significant effect on the business, taking a toll on vital materials and sometimes even affecting revenue and profits. They can, moreover, inspire you to do your finest. people who might compel you to rethink your procedures, goods, likewise as facilities in important to keep up that you simply are functioning optimistically. Recognizing the way to modify difficult customers will alter you to do that more successfully. during this article, we are going to analyze why faced with challenging people is essential, as well as define the foremost popular ones as well as give methods for managing them.
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- Is the person a qualified individual with a disability? Yes, No or MaybeTodd broke his leg when he fell down the stairs at work. He can’t work at all for four weeks, then after that he can return to work, but he will not be able to take the stairs again for three or four more months and someone will have to drive him to court. Penny has been a guest room attendant for 25 years. About 3 years ago, she started having low back pain, but she kept working. Now her doctor says she can’t lift more than 5 pounds or bend over frequently any more due to her chronic back condition, so she can’t be a guest room attendant any more. Garlen is applying for a job as front desk agent. He has three years experience in the same job at another hotel. Because of an old back injury from falling off a balcony, Garlen is unable to stand for more than ten minutes at a time. He can do the job, but he will need a chair or stool to use while he’s working. It was no problem at his last job.Ginga is a night auditor…Q- As an associate member of the institute of human resources, you have been invited to give a Presentation on employee benefits. Briefly outline your presentation under the following subheadings Justification for employee benefits Statutory benefits and their importance Factors considered in benefit planning d)Effective administration of benefitsThree benefits that I could give to my employees when they are at work and three benefits for when they are away from work. Thank you.
- 1- How will you handle such situations? Suppose you managed an employee who worked all weekend on a rush project. You told the employee to take two days off sometime later and mark the days as "sick days" because your company had a clear policy that overtime would not be compensated for any reason. Would that be wrong?a. Identify three case laws that deals with frustration using the IRAC model and substantiate your position on frustration in law based on the facts and outcome of the case law being presented.How does the just-in-time approach to pro- duction differ from the traditional approach?
- give me an example of a problem solving that involves unsatisfied and unhappy employee that comes to the consultant manager. Can be underpayment or no holidays. And a solution to this problem using pestle analysis.Give real examples in any business company for the following functions:1- Training course claryfying the course name, method of training, and the course evaluation.2- Performance appraising form showing the job, the content of the form, and how to evaluate the employee.3- Companstion System for any job clarifying the benefits and servieces that the employee recieve.Before Human Resources is able to draft an appropriate and qualified job description, the job itself must be analyzed to that the proper qualifications are matched to the proper job requirements and you do not hire someone under-qualified for the position.Continue with your previous research of the company used in the individual project.Discuss how you would begin the job analysis of the position.Identify at least 2 areas where the employer would want to make sure that the person used to fill the position has the qualifications to provide the best services to the company’s clients.
- Employee referrals are a vital source of recruitment for an organization. If the programmingdepartment of an IT company has an opening and it has asked all its employees to refer asuitable candidate. 6 employees have recommended one employee each, ie, a total of 6candidates are available to vie for that job. All these job applicants have recently earned degreesin computer sciences from universities enjoying similar reputation in the market and also nomarked difference in their CGPAs. You may call it coincidence but it happens so; that all of themare through the selection process and there is a tie in their final scores. There is only oneposition and as an HR manager you have to chose one of them. Which employee you will chosefor that slot and why?Client Obligations and Handling Your BossRosie Alexander had recently lost her job from the dot-com bust when she decided to switchindustries and join a medium-sized consulting firm where she helped individual clientsmanage their personal portfolios. Although the firm wasn't the top in themarket, the firm had several long-term clients who gave them a good reputationamongst peers.One long-term client, Betty Fitz, emailed Rosie's boss, Conor Hall, asking a few questionsabout a recent acquisition of stock. Conor forwarded the inquiries to Rosie,asking her for help. Rosie, new to the job and not fully aware of Ms. Fitz'sfinancial background, wasn't able to answer all of Ms. Fitz's questions-theyneeded to be put to someone with more expertise. So, she wrote an email back toConor, letting him know that she needed more information before she could fullyevaluate Ms. Fitz's situation. She explicitly stated in the email to Conor thather reply was an inquiry for further information and was not…Business management Question- Discuss the steps involved when determining an remuneration Package. employee's