10. A campus deli serves 300 customers over its busy lunch period from 11:30 a.m. to 1:30 p.m. A quick count of the number of customers waiting in line and being served by the sandwich makers shows that an average of 10 customers are in process at any point in time. What is the average amount of time that a customer spends in process?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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4. Based on the data provided in Table 2.4, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.?
TABLE 2.4
Time Stamps of the 8 Callers Who Called from 8:00 a.m. to
8:20 a.m. to the Reservation Desk of a Ferry Service
Time In
8:01
8:02
8:06
8:09
8:10
8:12
8:16
8:17
Caller
1
2
3
4
5
6
7
8
Time Out
8:05
8:07
8:08
8:12
8:15
8:20
8:19
8:19
5. Based on the data provided in Table 2.4, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
Transcribed Image Text:4. Based on the data provided in Table 2.4, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.? TABLE 2.4 Time Stamps of the 8 Callers Who Called from 8:00 a.m. to 8:20 a.m. to the Reservation Desk of a Ferry Service Time In 8:01 8:02 8:06 8:09 8:10 8:12 8:16 8:17 Caller 1 2 3 4 5 6 7 8 Time Out 8:05 8:07 8:08 8:12 8:15 8:20 8:19 8:19 5. Based on the data provided in Table 2.4, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
10. A campus deli serves 300 customers over its busy lunch period from 11:30 a.m. to 1:30 p.m. A quick count of the number of customers
waiting in line and being served by the sandwich makers shows that an average of 10 customers are in process at any point in time. What
is the average amount of time that a customer spends in process?
Transcribed Image Text:10. A campus deli serves 300 customers over its busy lunch period from 11:30 a.m. to 1:30 p.m. A quick count of the number of customers waiting in line and being served by the sandwich makers shows that an average of 10 customers are in process at any point in time. What is the average amount of time that a customer spends in process?
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