A student nurse tells the instructor that a patient is fine andhas “no complaints.” What would be the instructor’s bestresponse?a. “You made an inference that she is fine because she has nocomplaints. How did you validate this?”b. “She probably just doesn’t trust you enough to share what she is feeling. I’d work on developing a trusting relation-ship.” c. “Sometimes everyone gets lucky. Why don’t you try tohelp another patient?”d. “Maybe you should reassess the patient. She has to have aproblem—why else would she be here?”

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)
6th Edition
ISBN:9781305964792
Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Chapter12: Patient Scheduling
Section: Chapter Questions
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A student nurse tells the instructor that a patient is fine and
has “no complaints.” What would be the instructor’s best
response?
a. “You made an inference that she is fine because she has no
complaints. How did you validate this?”
b. “She probably just doesn’t trust you enough to share what

she is feeling. I’d work on developing a trusting relation-
ship.”

c. “Sometimes everyone gets lucky. Why don’t you try to
help another patient?”
d. “Maybe you should reassess the patient. She has to have a
problem—why else would she be here?”

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