a. Assuming unlimited demand, what is the flow rate of the process in customers per hour? (Round to nearest integer.) b. If demand is 8 customers per hour, what is the utilization of the receptionist? If demand is 8 customers per hour, what is the cycle time (minutes) of the process? (Round your answer to 1 decimal place.) per hour percent minutes
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- The local driver's license center processes applications for driver's license renewals through the following three steps. First, the customer registers with one of 5 receptionist(s), who updates the customer's information in the database. This first step takes 6 minutes per customer. Then the customer visits one of 4 cashiers to pay the associated fees for the license renewal. This takes 3 minutes per customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of 1 license processing stations where the customer's picture is taken and the license is printed. This final step takes 4 minutes per customer. Assuming unlimited demand, what is the flow rate of the process in customers per hour? (Round to nearest integer) a. per hour Assuming unlimited demand, what would the new flow rate be if b. the center added one server to the bottleneck resource? (Round to nearest integer) per hourThe local driver’s license center processes applications for driver’s license renewals through the following three steps. First, the customer registers with the receptionist, who updates the customer’s information in the database. This first step takes 2 minutes per customer. Then, the customer visits one of two cashiers to pay the associated fees for the license renewal. This takes 8 minutes per customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of three license processing stations where the customer’s picture is taken, and the license is printed. This final step takes 15 minutes per customer. a. Draw a process flow diagram of this process. b. Assuming unlimited demand, what is the flow rate of the process in customers per hour c.Assuming unlimited demand, what would the new flow rate be if the center added one server to the bottleneck resource?The local driver's license center processes applications for driver's license renewals through the following three steps. First, the customer registers with the receptionist, who updates the customer's information in the database. This first step takes 3 minutes per customer. Then, the customer visits one of 1 cashiers to pay the associated fees for the license renewa. This takes 2 minutes per customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of 3 license processing stations where the customer's picture is taken and the license is printed. This final step takes 15 minutes per customer. a. Assuming unlimited demand, what is the flow rate of the process in customers per hour? (Round to nearest integer.) per hour percent b. If demand is 6 customers per hour, what is the utilization of the receptionist? (Round to nearest integer.) minutes c. If demand is 6 customers per hour, what is the cycle time (minutes) of the…
- The local driver's license center processes applications for driver's license renewals through the following three steps. First, the customer registers with the receptionist, who updates the customer's information in the database. This first step takes 3 minutes per customer. Then, the customer visits one of 5 cashiers to pay the associated fees for the license renewal. This takes 6 minutes per customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of 3 license processing stations where the customer's picture is taken and the license is printed. This final step takes 12 minutes per customer, a. Assuming unlimited demand, what is the flow rate of the process in customers per hour? per hour (Round to nearest integer.) b. If demand is 6 customers per hour, what is the utilization of the receptionist? percent (Round to nearest integer.) c. If demand is 6 customers per hour, what is the cycle time (minutes) of the…Let's work together to reunite the cards with their owners North Africa is a country with a population of 100 million citizens and all residing within 20 provinces. It is the government's responsibility to make sure that every citizen of the country has a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of citizen's identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card". Citizens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants are also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards". Transiting from bar-coded ID book to "Smart ID Card" has been a successful project. However, there is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID card is a small card (similar size to a bank card) with a chip that can store information about the citizen, however due to its size and flexibility compared to bar-coded book there is a high…The process of making a batch of paint in a paint factory consists of the following steps: First, the correct amount of raw materials must be mixed in the proper sequence. The operator must follow specified safety instructions. After mixing, a sample is drawn and taken to a laboratory, where it is tested to ensure conformance to customer requirements a and specifications. Next, the mixing tank is taken to a filling station and verified to be the correct one prior to filling individual cans of paint. The filled cans go to the packing department where labels are printed and applied to the cans. They are inspected to ensure that the labels are correct and the proper quantity was produced for the customers’ order. The cans are packed in boxes and moved to shipping. a. Develop a flowchart that maps out this process. b. Enrich the flowchart by adding detailed steps which may not have been described in detail. c. Determine if any opportunities exist for improving this process using…
- An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists up to 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms. The traditional method requires about 20 minutes to reviewthe form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per company for completing the processing. If it costsabout the same amount per minute for processing with either of the two methods, when should each be used? (Answer in Appendix D)[The following information applies to the questions displayed below.] The following are the car repair shop data: TETE Ticket No. Work Ticket No. Work Ticket No. Work 1 Lube & oil 11 Battery 21 Battery Tires 2 Lube & oil 12 Tires 22 3 Brakes 13 Brakes 23 Brakes 4 Lube & oil 14 Transmission 24 Transmission Lube & oil 15 Brakes 25 Brakes Tires 16 Battery 26 Lube & oil 7 Tires 17 Brakes 27 Lube & oil 8. Brakes 18 Tires 28 Lube & oil 9. Brakes 19 Tires 29 Tires 10 Lube & oil 20 Lube & oil 30 Lube & oilPrybloxx primarily uses one courier company, AJAX Couriers, for all their deliveries. In some circumstances, where AJAX is too busy and does not have capacity to fulfil deliveries or they do not cover certain areas, only then will Prybloxx make use of a different courier company. Prybloxx has recently had a significant influx of customer complaints regarding goods that have not been delivered, delivered long after the agreed delivery time or damaged once they arrive at the customer. Prybloxx is aware of the effect that this could have on demand for their product, customer goodwill and are now investigating insourcing the delivery of their product to customers. Prybloxx has noted that they have two alternatives in insourcing this department – they can either purchase a local courier company that is considered a going concern or they can purchase all of the required assets and set up such a department themselves. Mr. Pranoto (production manager) has requested that you prepare a report…
- An event when denotes a particular task or activity is frequently shown as a round circle and called ?If a tenant is evicted because of damages to the premises, a process needs to be started by the tribunal in order to hold a hearing to assess the amount of compensation the tenant owes to the owner of the premises. This process starts when a cashier of the tribunal receives a request for compensation from the owner. The cashier then retrieves the file for those particular premises and checks that the request is both acceptable for filing and compliant with the description of the premises on file. After these checks, the cashier needs to set a hearing date. Setting a hearing date incurs fees to the owner. It may be that the owner has already paid the fees with the request, in which case the cashier allocates a hearing date and the process completes. It may be that additional fees are required, but the owner has already paid also those fees. In this case the cashier generates a receipt for the additional fees and proceeds with allocating the hearing date. Finally, if the owner has not…4. Citizens of a country send documents to renew their passport. The average time in the mail is about 2 days. It takes 4 days before a clerk process them for 10 minutes and pass it to the next clerk. Second clerk spends 10 minutes and transit the document for final process which takes around 4 days on average. The document is printed which takes 2 minutes. What is the value-added time in this flow? A) 0.0015 B). 0.10 C). 015 D) 0.009