Customers are served in a process with two resources. The first resource has a capacity of 45 customers per hour. The capacity of the second resource is 32 customers per hour. The first resource has 9 workers and the second resource has 3 workers. Demand for this process is 29 customers per hour. What is the average labor utilization? ______percent

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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Customers are served in a process with two resources. The first resource has a capacity of 45 customers per hour. The capacity of the second resource is 32 customers per hour. The first resource has 9 workers and the second resource has 3 workers. Demand for this process is 29 customers per hour.

What is the average labor utilization? ______percent

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