Don't copy from Google or any other website One of most important factors in justifying investment in quality improvement programmes is the identification of savings to be made. This can be achieved by establishing a reporting system to track quality costs. These are frequently categories as Prevention, Appraisal and Failure. a) Explain each of these categories and giving three examples of each category. b) Describe the action you would take to reduce the overall cost of quality.

Don't copy from Google or any other website One of most important factors in justifying investment in quality improvement programmes is the identification of savings to be made. This can be achieved by establishing a reporting system to track quality costs. These are frequently categories as Prevention, Appraisal and Failure. a) Explain each of these categories and giving three examples of each category. b) Describe the action you would take to reduce the overall cost of quality.

Marketing

20th Edition

ISBN:9780357033791

Author:Pride, William M

Publisher:Pride, William M

Chapter13: Services Marketing

Section: Chapter Questions

Problem 5DYMP

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