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A: Certainly yes. Online retailers can better leverage the data they collect to improve the supply…
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A: Industry rivalry usually takes the form of jockeying for position using various tactics (for…
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Q: Companies must consider four special service characteristics when designing service marketing…
A: Service refers to the bundle or package of benefits offered by any organization to its customers to…
Q: Give an example of a comparison of service/retail considerations and manufacturing considerations?
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A: Customer Segmentation is the process by which the customers are divided based on some common…
Q: Discuss the concept of the internal customer. Who are purchasing’s internal customers?
A: ANSWER IS AS BELOW:
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Q: service from physical good in terms of its marketing mix
A: Services are definitely quite different from physical goods in terms of the marketing mix. The…
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A: The organization's primary objective will be to have a proper flow of business process, and to…
Q: How do service organizations make decisions on place and time of service delivery? Give examples to…
A: An organization providing intangible services rather than tangible goods is termed as Service…
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A: Customer service entails more than just resolving issues and closing tickets. Customer service today…
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A: The five dimensions of service quality are reliability, responsiveness, empathy,assurance and…
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A: A physician's dual nature as an adviser and a provider supports the demand-inducement hypothesis.…
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A: Customer service is described as providing assistance and advice to the people that buys and uses…
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A: Services can be defined as an item which is intangible in nature. Intangibility refers to the…
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A: Key account management is an approach to business geared toward driving exceptional performance for…
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A: We deal in fragrance however we also sell flowers for making our customers day We deal in wide range…
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A: Below is the solution:-
Q: Because of the Intangible nature, the evaluations of services are fairly subjective, how do…
A: First, let me discuss the reasons about why we would go for the subjective evaluations of the…
Q: List the customer service factors that would be vital to buyers in the following types of companies:…
A: Customer service can be referred to as an aid, assistance, and advice provided by a business firm to…
Why understanding expectation of customers is critical of a service provider? Suggest one method that a Chinese restaurant evaluates the expectation of customers.
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- Explain why it is necessary for customer service providers to maintain a positive relationship with both internal and external customers.How do service organizations make decisions on place and time of service delivery? Give examples to support your pointsWhich customer relationship management (CRM) tools do restaurant professionals recommend most highly to food distribution companies?
- Because of the Intangible nature, the evaluations of services are fairly subjective, how do marketers convert the subjective evaluations in to objective evaluations, use an example of a service sector to answerEnumerate some of the characteristics of Service marketing .From experiences, compare brick-and-mortar department store to a comparable online retailer. Describe the advantages each has over the other. Explain the advantages each type offers as the customer.
- Discuss how service providers differentiate their services from those of competitors and provide an example of each?Explain the “flower of service” concept and identify each of its petals. What insights does this concept provide for service marketers? Give an example to support your explanationWhat are the different options for service delivery? For each of the options what factors do service firms need to consider when using that option? services marketing